Seller: Jenson Books Inc, Logan, UT, U.S.A.
hardcover. Condition: Very Good. A clean, cared for item that is unmarked and shows limited shelf wear.
Seller: Bookmonger.Ltd, HILLSIDE, NJ, U.S.A.
hardcover. Condition: Fine.
Language: English
Published by Wiley & Sons, Incorporated, John, 2022
ISBN 10: 1119844630 ISBN 13: 9781119844631
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condition: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Seller: Bookmonger.Ltd, HILLSIDE, NJ, U.S.A.
hardcover. Condition: New.
Seller: MusicMagpie, Stockport, United Kingdom
Condition: Very Good. 1776787413. 4/21/2026 4:03:33 PM.
Seller: Bahamut Media, Reading, United Kingdom
Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Language: English
Published by Canongate, Edinburgh, 1992
ISBN 10: 0862413699 ISBN 13: 9780862413699
Seller: PEND BOOKS, Newton Stewart, United Kingdom
First Edition
US$ 11.21
Quantity: 1 available
Add to basketSoft Covers. Condition: Very Good. No Jacket. First Paperback. Six case studies of the Scottish burgh, illustrated. Spine uncreased. Slight crease top front corner.
Language: English
Published by John Wiley and Sons Inc, US, 2022
ISBN 10: 1119844630 ISBN 13: 9781119844631
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Hardback. Condition: New. An insightful discussion and practical guide on how to put customers back into the center of your business model With so many digital experiences touching our lives-and businesses-it's understandable to feel like you're drowning in data. There's a dashboard or chart for just about everything, but data alone can't help you understand and empathize with your customers. No amount of it will take you inside their heads, help you see the world through their eyes, or let you experience what it's really like to be your customer. Only human insight from real people can do that. User Tested gives both individual contributors and executives an approachable, pragmatic playbook for stepping beyond standard business metrics and infusing real human insight into every business decision, design, and experience. In this book, you'll: Learn how businesses became obsessed with data-but disconnected from their customers-and why that's not sustainableGet the basics about how to capture human insight through user testing, including how to find the right people, ask the right questions, and make sense of and act on all the insights you uncoverDive into a detailed playbook that shares real-world examples of how you can collect and scale human insight across the teams in your organization-from marketing to product, and beyondLearn how to evangelize the power of human insight throughout your organization, so every department can create a culture of customer empathy and share a firsthand understanding of customer needsFind out how companies like Microsoft, AAA Club Alliance, HelloFresh, and Notre Dame's IDEA Center solidly connect with and elicit meaningful feedback from customers in friendlier, faster, and more direct ways Perfect for any industry, User Tested: How the World's Top Companies Use Human Insight to Create Great Experiences was co-authored by the chief insights officer and the CEO of UserTesting-a SaaS company fundamentally changing the way both B2B and consumer brands find out what real people think and feel. The book reflects the authors' commitment to helping you position the customer squarely in the center of your business model by weaving their true voices throughout your company's decision making.
Condition: good. Supports Goodwill of Silicon Valley job training programs. The cover and pages are in Good condition! Any other included accessories are also in Good condition showing use. Use can include some highlighting and writing, page and cover creases as well as other types visible wear.
Language: English
Published by John Wiley & Sons Inc, 2022
ISBN 10: 1119844630 ISBN 13: 9781119844631
Seller: Revaluation Books, Exeter, United Kingdom
US$ 29.28
Quantity: 1 available
Add to basketHardcover. Condition: Brand New. 240 pages. 9.21x6.30x1.06 inches. In Stock.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
US$ 23.81
Quantity: 20 available
Add to basketCondition: New.
Seller: Ria Christie Collections, Uxbridge, United Kingdom
US$ 28.13
Quantity: 1 available
Add to basketCondition: New. In.
US$ 14.01
Quantity: 1 available
Add to basketSoft cover. Condition: Near Fine. No Jacket. 1st Edition. 8vo, 49 pp, well illustrated throughout including drawings and designs by Mackintosh, card covers. Catalogue for an exhibition held at the Architectural Association, London March 1981.
Condition: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Seller: Romtrade Corp., STERLING HEIGHTS, MI, U.S.A.
Condition: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
Published by The Architectural Association January 1981, London, 1981
Seller: Hennessey + Ingalls, Los Angeles, CA, U.S.A.
Mass Market Paperback. Condition: Used - Very Good. Open copy. Interior pages in good condition. Book has minor shelf wear. Slight scratching/scuffing on cover. Sold as is.
Soft Cover. Condition: Fine. Illustrated by Charles Rennie Mackintosh (illustrator). First Printing. Publisher's card wraps. Illustrated with drawings by Mackintosh. Includes Biographical Note, List of Objects exhibited, and Bibliography. This catalogue was published to coincide with the exhibition of work at The Architectural Association, London, in March, 1981. Original price-sticker on rear cover, else as new. FINE. . Drawings. Square 12mo 7" - 7½" tall. 49 pp.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
US$ 28.32
Quantity: 20 available
Add to basketCondition: As New. Unread book in perfect condition.
Language: English
Published by The McGraw-Hill Company, 2009
ISBN 10: 0071602364 ISBN 13: 9780071602365
Seller: Books Puddle, New York, NY, U.S.A.
Condition: Used. pp. xxii + 277.
Language: English
Published by The McGraw-Hill Company, 2009
ISBN 10: 0071602364 ISBN 13: 9780071602365
Seller: Majestic Books, Hounslow, United Kingdom
Condition: Used. pp. xxii + 277 Illus.
Language: English
Published by The Architectural Association, London, UK, 1981
Seller: In Other Words Books, Plymouth, United Kingdom
US$ 15.41
Quantity: 1 available
Add to basketPamphlet. Condition: Fine. Contents pages of this pamphlet with card cover are in perfect condition. The cover has some slight wear but is also good. Square format in stiff card covers. Catalogue produced for an exhibition of C R Mackintosh's work. Biographical note by Andy MacMillan, followed by a reprinting of 'Mackintosh's Art Principles', written by his friend Hermann Multhesius in 1902. Printed on cream paper, there are there are black-and-white photos, designs and reproductions throughout.
Language: English
Published by The McGraw-Hill Company, 2009
ISBN 10: 0071602364 ISBN 13: 9780071602365
Seller: Biblios, Frankfurt am main, HESSE, Germany
Condition: Used. pp. xxii + 277.
Published by A.D.A. Edita, 1979
Seller: Books From California, Simi Valley, CA, U.S.A.
paperback. Condition: Good. Hardcover*, Ex-library book with stickers and/or stamps throughout.
Published by Wiley 2022-04-04, 2022
ISBN 10: 1119844630 ISBN 13: 9781119844631
Seller: Chiron Media, Wallingford, United Kingdom
US$ 22.73
Quantity: 1 available
Add to basketHardcover. Condition: New.
Condition: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Language: English
Published by McGraw-Hill Osborne Media, 2009
ISBN 10: 0071602364 ISBN 13: 9780071602365
Seller: Revaluation Books, Exeter, United Kingdom
US$ 83.04
Quantity: 1 available
Add to basketPaperback. Condition: Brand New. 1st edition. 253 pages. 9.00x7.30x0.63 inches. In Stock.
Language: English
Published by John Wiley and Sons Inc, US, 2022
ISBN 10: 1119844630 ISBN 13: 9781119844631
Seller: Rarewaves.com UK, London, United Kingdom
US$ 27.44
Quantity: 1 available
Add to basketHardback. Condition: New. An insightful discussion and practical guide on how to put customers back into the center of your business model With so many digital experiences touching our lives-and businesses-it's understandable to feel like you're drowning in data. There's a dashboard or chart for just about everything, but data alone can't help you understand and empathize with your customers. No amount of it will take you inside their heads, help you see the world through their eyes, or let you experience what it's really like to be your customer. Only human insight from real people can do that. User Tested gives both individual contributors and executives an approachable, pragmatic playbook for stepping beyond standard business metrics and infusing real human insight into every business decision, design, and experience. In this book, you'll: Learn how businesses became obsessed with data-but disconnected from their customers-and why that's not sustainableGet the basics about how to capture human insight through user testing, including how to find the right people, ask the right questions, and make sense of and act on all the insights you uncoverDive into a detailed playbook that shares real-world examples of how you can collect and scale human insight across the teams in your organization-from marketing to product, and beyondLearn how to evangelize the power of human insight throughout your organization, so every department can create a culture of customer empathy and share a firsthand understanding of customer needsFind out how companies like Microsoft, AAA Club Alliance, HelloFresh, and Notre Dame's IDEA Center solidly connect with and elicit meaningful feedback from customers in friendlier, faster, and more direct ways Perfect for any industry, User Tested: How the World's Top Companies Use Human Insight to Create Great Experiences was co-authored by the chief insights officer and the CEO of UserTesting-a SaaS company fundamentally changing the way both B2B and consumer brands find out what real people think and feel. The book reflects the authors' commitment to helping you position the customer squarely in the center of your business model by weaving their true voices throughout your company's decision making.
Published by Global Architecture, 1979
Seller: Jackson County Friends of the Library, Sylva, NC, U.S.A.
Magazine / Periodical
Soft cover. Condition: Very Good.
Seller: Buchpark, Trebbin, Germany
Condition: Gut. Zustand: Gut | Sprache: Englisch | Produktart: Bücher | Praise for User Tested "It's easy for companies to get distracted or overcomplicate having a real, empathetic understanding of customers. User Tested helps put it back into focus."-Mikkel Svane, CEO and Founder, Zendesk "A deep understanding of your customers is the cornerstone to any exceptional product or service. It's what sets leading companies apart from their competitors. Andy MacMillan and Janelle Estes are masterful in their ability to transform data into human insight and customer knowledge."-Jennifer Tejada, CEO and Chairperson, PagerDuty "Focuses attention back where it should be - truly understanding how customers experience your product or service."-Lynn Vojvodich Radakovich, Member of the Board for Ford, Dell, Booking Holdings and Figma "If you're obsessed with data, this book is for you. If you're obsessed with building an awesome customer experience, this book is for you. And if you care about results, this book is definitely for you."-Linda Itskovitz, Chief Marketing Officer, Quicken.