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Condition: Like New. Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind.
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Sustainable Customer Experience Design
Seller: Phatpocket Limited, Waltham Abbey, HERTS, United Kingdom
Seller rating 5 out of 5 stars
US$ 27.94
US$ 14.04 shipping
Ships from United Kingdom to U.S.A.Quantity: 2 available
Add to basketCondition: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions.
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Condition: Very good.
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Sustainable Customer Experience Design (Paperback)
Language: English
Published by Taylor & Francis Ltd, London, 2018
ISBN 10: 1138658553 ISBN 13: 9781138658554
Paperback. Condition: new. Paperback. Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current and future developments in these industries and wider society, with an emphasis on sustainable development.The book offers an innovative approach for successfully creating experiences for (potential) customers that is based on combining insights and methods from the world of design and the social sciences. Moreover, it shows how the experience economy and sustainable development both reinforce one another and create challenges that businesses and professionals can address through this approach.Critical thinking questions, practical examples and international case studies are integrated throughout the text. Combining a design science and a social sciences perspective in one inclusive hands-on approach to designing, staging and managing experiences, this is essential reading for all students of Events, Tourism and Hospitality Management, but also related fields. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current and future developments in these industries and wider society, with an emphasis on sustainable development. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Sustainable Customer Experience Design
Language: English
Published by Taylor & Francis Group, 2018
ISBN 10: 1138658553 ISBN 13: 9781138658554
Condition: New. pp. 300.
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Sustainable Customer Experience Design
Language: English
Published by Taylor & Francis Group, 2018
ISBN 10: 1138658553 ISBN 13: 9781138658554
Condition: New. pp. 300.
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Condition: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
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Sustainable Customer Experience Design
Language: English
Published by Taylor & Francis Group, 2018
ISBN 10: 1138658553 ISBN 13: 9781138658554
Condition: New. pp. 300.
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Condition: As New. Unread book in perfect condition.
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Condition: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed.
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PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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Sustainable Customer Experience Design
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 5 out of 5 stars
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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Tekenen voor Amsterdam : het Gemeentemuseum te gast in het Stedelijk
Published by Amsterdam, Amsterdams Fonds voor de Kunst 1998 geillustreerd, 1998
Seller: Antiquarian Bookshop Klikspaan, Leiden, Netherlands
Seller rating 4 out of 5 stars
1e dr. - Flexibele band.
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Condition: As New. Unread book in perfect condition.
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Sustainable Customer Experience Design
Language: English
Published by Taylor and Francis Ltd, GB, 2018
ISBN 10: 1138658553 ISBN 13: 9781138658554
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: New. Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current and future developments in these industries and wider society, with an emphasis on sustainable development.The book offers an innovative approach for successfully creating experiences for (potential) customers that is based on combining insights and methods from the world of design and the social sciences. Moreover, it shows how the experience economy and sustainable development both reinforce one another and create challenges that businesses and professionals can address through this approach.Critical thinking questions, practical examples and international case studies are integrated throughout the text. Combining a design science and a social sciences perspective in one inclusive hands-on approach to designing, staging and managing experiences, this is essential reading for all students of Events, Tourism and Hospitality Management, but also related fields.
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Sustainable Customer Experience Design : Co-creating Experiences in Events, Tourism and Hospitality
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 51.42
US$ 19.80 shipping
Ships from United Kingdom to U.S.A.Quantity: 2 available
Add to basketCondition: New.
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Sustainable Customer Experience Design
Language: English
Published by Taylor and Francis Ltd, GB, 2018
ISBN 10: 1138658553 ISBN 13: 9781138658554
Paperback. Condition: New. Experiences are an important part of our lives and increasingly represent a crucial topic to address for businesses and professionals. This book focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries. It also illustrates current and future developments in these industries and wider society, with an emphasis on sustainable development.The book offers an innovative approach for successfully creating experiences for (potential) customers that is based on combining insights and methods from the world of design and the social sciences. Moreover, it shows how the experience economy and sustainable development both reinforce one another and create challenges that businesses and professionals can address through this approach.Critical thinking questions, practical examples and international case studies are integrated throughout the text. Combining a design science and a social sciences perspective in one inclusive hands-on approach to designing, staging and managing experiences, this is essential reading for all students of Events, Tourism and Hospitality Management, but also related fields.
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US$ 35.00
US$ 39.59 shipping
Ships from United Kingdom to U.S.A.Quantity: 3 available
Add to basketCondition: New.
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Condition: New.
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Sustainable Customer Experience Design: Co-creating Experiences in Events, Tourism and Hospitality
Language: English
Published by Routledge 2018-06-05, 2018
ISBN 10: 1138658553 ISBN 13: 9781138658554
US$ 56.25
US$ 20.44 shipping
Ships from United Kingdom to U.S.A.Quantity: 2 available
Add to basketPaperback. Condition: New.
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Sustainable Customer Experience Design
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
US$ 62.09
US$ 15.81 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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Sustainable Customer Experience Design : Co-creating Experiences in Events, Tourism and Hospitality
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 60.26
US$ 19.80 shipping
Ships from United Kingdom to U.S.A.Quantity: 2 available
Add to basketCondition: As New. Unread book in perfect condition.
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Sustainable Customer Experience Design: Co-creating Experiences in Events, Tourism and Hospitality
Language: English
Published by Taylor & Francis Ltd, 2018
ISBN 10: 1138658553 ISBN 13: 9781138658554
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
Seller rating 5 out of 5 stars
First Edition
Condition: New. 2018. 1st Edition. Paperback. . . . . .
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Condition: New. pp. 292.
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Rethinking Sustainability in Facilities and Workplace Management
Language: English
Published by Taylor and Francis Ltd, GB, 2022
ISBN 10: 0367556693 ISBN 13: 9780367556693
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: New. This book discusses sustainability within the facility management industry. However, it is not another anthology of so-called best practices and the seemingly endless range of certification schemes. It is also not a (marketing) guide on how to communicate high-pitched sustainability ambitions to potential customers to increase (short-term) market share.Instead, this book is based on the realisation that most facility management businesses and departments actually find it hard to truly integrate sustainability into their strategies, tactics and day-to-day operations in a coherent way. It is also based on the reference point that sustainable development cannot be realised only through technological advancements and new procedures; it requires new behavioural patterns of people. Not only of your own employees, as a supplier or department, but also of those for whom you design, stage and manage optimal workplace experiences. Those patterns will not emerge from nowhere but need to be purposely created and cultivated, based on a thorough understanding of what people and organisations need, want and desire.Through reviewing specific barriers and opportunities related to practical situations and examples at all three levels of facility management - the operational, tactical and strategic level - and supported by the latest theoretical insights, this book provides students and practitioners with inspiration and suggestions for using sustainability as a guideline for improving workplace experience concepts and FM strategies, services and processes. Each chapter uses specific cases and examples as the starting point for reflecting on avenues to move from treating sustainability as an add-on to using it as a powerful concept to create optimal workplace experiences. In doing so, these reflections provide lecturers, students and current and future professionals with practical guidelines and pointers to take sustainability within the facility management industry to a much-needed next level.
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Sustainable Customer Experience Design: Co-creating Experiences in Events, Tourism and Hospitality
Language: English
Published by Taylor & Francis Ltd, 2018
ISBN 10: 1138658553 ISBN 13: 9781138658554
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Seller rating 5 out of 5 stars
US$ 61.38
US$ 25.56 shipping
Ships from United Kingdom to U.S.A.Quantity: 1 available
Add to basketPaperback / softback. Condition: New. New copy - Usually dispatched within 4 working days.
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Rethinking Sustainability in Facilities and Workplace Management
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 68.26
US$ 19.80 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New.
-
Rethinking Sustainability in Facilities and Workplace Management
Language: English
Published by Taylor and Francis Ltd, GB, 2022
ISBN 10: 0367556693 ISBN 13: 9780367556693
Paperback. Condition: New. This book discusses sustainability within the facility management industry. However, it is not another anthology of so-called best practices and the seemingly endless range of certification schemes. It is also not a (marketing) guide on how to communicate high-pitched sustainability ambitions to potential customers to increase (short-term) market share.Instead, this book is based on the realisation that most facility management businesses and departments actually find it hard to truly integrate sustainability into their strategies, tactics and day-to-day operations in a coherent way. It is also based on the reference point that sustainable development cannot be realised only through technological advancements and new procedures; it requires new behavioural patterns of people. Not only of your own employees, as a supplier or department, but also of those for whom you design, stage and manage optimal workplace experiences. Those patterns will not emerge from nowhere but need to be purposely created and cultivated, based on a thorough understanding of what people and organisations need, want and desire.Through reviewing specific barriers and opportunities related to practical situations and examples at all three levels of facility management - the operational, tactical and strategic level - and supported by the latest theoretical insights, this book provides students and practitioners with inspiration and suggestions for using sustainability as a guideline for improving workplace experience concepts and FM strategies, services and processes. Each chapter uses specific cases and examples as the starting point for reflecting on avenues to move from treating sustainability as an add-on to using it as a powerful concept to create optimal workplace experiences. In doing so, these reflections provide lecturers, students and current and future professionals with practical guidelines and pointers to take sustainability within the facility management industry to a much-needed next level.
-
Sustainable Customer Experience Design: Co-creating Experiences in Events, Tourism and Hospitality
Language: English
Published by Taylor & Francis Ltd, 2018
ISBN 10: 1138658553 ISBN 13: 9781138658554
Condition: New. 2018. 1st Edition. Paperback. . . . . . Books ship from the US and Ireland.
