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  • Language: English

    Published by Career Press, 2007

    1564149595 / 9781564149596

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Very Good. Conflict is a central theme of our lives. We see the negative consequences of war and violence all around us. Even in the workplace, disputes and arguments cause problems and stifle productivity. But opposition can also be positive. For instance, our muscles become stronger as they encounter resistance. The bonds of our relationships can become stronger as we strive to overcome our differences. Likewise, says author Darby Checketts, businesses and organizations can become stronger as a result of conflict.Postive Conflict is a book that goes beyond coping with or handling workplace conflict; its premise is that conflict is often an indicator that creative energy is about to be unleashed. There is potentially positive power inside opposition, just as with the fusion of atoms. When opposing ideas are openly explored, a breakthrough in thinking can occur, which can reveal more comprehensive solutions. And the coming together of these once-opposing forces multiplies the potential for success.If our view of conflict transcends a win-lose mentality, we will see that the flipside of opposition is the opportunity for discovery and innovation. And in business today, we need leaders who can reconcile the seeming exclusivity of competing ideas and fuse them for new and better results. For example, it is the combination of self-confidence and humility that maximizes a leader's effectiveness. By reading Postive Conflict, you will: Recognize the creative energy inside conflict to unleash the power of opposites.Discover why the optimist's answer to everything is yes--that the issue is not what is right or wrong, but how to synthesize ideas to expand problem-solving options.Help your stakeholders come together in a spirit of partnership to move beyond special interests and personality clashes.Understand that your own conflicting ideas and viewpoints reveal new dimensions of who you are and the range of opportunities that await you.…

  • Language: English

    Published by Weiser, 2007

    1564149595 / 9781564149596

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

    US$ 9.50

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    Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by Robert Reed Publishers, 2006

    1931741689 / 9781931741682

    • Softcover

    Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas

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    Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Robert D. Reed Publishers, 2010

    1931741689 / 9781931741682

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Good. Great customer relationships make the world go around. Customers give us the opportunity to apply our talents to serve them. Then, they transfer money from their bank accounts to ours so that we have the financial leverage to meet our goals. This simple, everyday economic interdependence is what business success, professional accountability, and personal prosperity are all about. In today's competitive world, a satisfied customer is no longer enough. A satisfied customer is still shopping around until you provide that WOW experience and make that WOW connection that creates customer loyalty. To do so, you must move beyond mere customer service to the new world of Customer Astonishment. To astonish is to strike with awe and wonder. Author Darby Checketts has spent the past 14 years preparing to show you how. You will learn the principles and methods to make these secrets work for you and your team. Discover the Power of WOW, which is necessary to positively astonish those who depend on you. Set your own mark for world-class customer care.…

  • Language: English

    Published by Robert D. Reed Publishers, 2010

    1931741689 / 9781931741682

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Very good

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    Paperback. Condition: Very Good. Great customer relationships make the world go around. Customers give us the opportunity to apply our talents to serve them. Then, they transfer money from their bank accounts to ours so that we have the financial leverage to meet our goals. This simple, everyday economic interdependence is what business success, professional accountability, and personal prosperity are all about. In today's competitive world, a satisfied customer is no longer enough. A satisfied customer is still shopping around until you provide that WOW experience and make that WOW connection that creates customer loyalty. To do so, you must move beyond mere customer service to the new world of Customer Astonishment. To astonish is to strike with awe and wonder. Author Darby Checketts has spent the past 14 years preparing to show you how. You will learn the principles and methods to make these secrets work for you and your team. Discover the Power of WOW, which is necessary to positively astonish those who depend on you. Set your own mark for world-class customer care.…

  • Language: English

    Published by Robert Reed Publishers, 2006

    1931741689 / 9781931741682

    • Softcover

    Seller: Goodwill Books, Hillsboro, OR, U.S.A.Goodwill Books

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    Condition: Used - Good

    US$ 5.78

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    Condition: good. Signs of wear and consistent use.

  • Language: English

    Published by Weiser, 2007

    1564149595 / 9781564149596

    • Softcover

    Seller: HPB-Emerald, Dallas, TX, U.S.A.HPB-Emerald

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    Condition: Used - Very good

    US$ 6.12

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    paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

  • Language: English

    Published by Career Press, 2007

    1564149595 / 9781564149596

    • Softcover

    Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Condition: Used - As new

    US$ 9.89

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    Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

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    Language: English

    Published by Cornerstone Pro-Dev Pr, 1992

    0961817011 / 9780961817015

    • Softcover

    Seller: Sklubooks, LLC, Clermont, FL, U.S.A.Sklubooks, LLC

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    Condition: Used - Very good

    US$ 4.55

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    Paperback. Condition: Very Good. 000-088: SIGNED by AUTHOR DARBY CHECKETTS on First Title Page plus a Special Memorandum Sheet Laid In. Trade Size Paperback with 287 pages. No defects except for a couple of tiny creases and a few tiny surface blemishes, ow/ a beautiful, square, tight, copy with clean, unmarked pages. First Edition 1992. Published by Cornerstone Pro-Dev Press. Provo, Utah.…

  • Language: English

    Published by Independently published, 2022

    9798356220456

    • Softcover

    Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices

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    Condition: Used - As new

    US$ 8.54

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    Condition: As New. Unread book in perfect condition.

  • Language: English

    Published by Robert Reed Publishers, 2006

    1931741689 / 9781931741682

    • Softcover

    Seller: HPB-Emerald, Dallas, TX, U.S.A.HPB-Emerald

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    Condition: Used - Very good

    US$ 7.49

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    paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

  • Language: English

    Published by Cornerstone Pro-Dev Pr, Mesa, Arizona, U.S.A., 1992

    0961817011 / 9780961817015

    • Softcover
    • First Edition
    • Signed

    Seller: Kurtis A Phillips Bookseller, Roswell, GA, U.S.A.Kurtis A Phillips Bookseller

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    Condition: Used - Very good

    US$ 7.00

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    Soft cover. Condition: Very Good. Dust Jacket Condition: NDJ. First Edition, First Printing. Softcover. Signed on the false title page with absolutely no further inscription, by the author. This copy has a "read-only-once" look & feel. Stored in sealed plastic protection and mailed (bubble-wrapped) in a sturdy Jiffy Rigi Bag envelope. We ship daily from Roswell, Ga. Serving satisfied customers since 1999. Signed by Author(s). …

  • Language: English

    Published by Career Press, 2007

    1564149595 / 9781564149596

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Condition: Used - Good

    US$ 11.50

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    Paperback. Condition: Good. Conflict is a central theme of our lives. We see the negative consequences of war and violence all around us. Even in the workplace, disputes and arguments cause problems and stifle productivity. But opposition can also be positive. For instance, our muscles become stronger as they encounter resistance. The bonds of our relationships can become stronger as we strive to overcome our differences. Likewise, says author Darby Checketts, businesses and organizations can become stronger as a result of conflict.Postive Conflict is a book that goes beyond coping with or handling workplace conflict; its premise is that conflict is often an indicator that creative energy is about to be unleashed. There is potentially positive power inside opposition, just as with the fusion of atoms. When opposing ideas are openly explored, a breakthrough in thinking can occur, which can reveal more comprehensive solutions. And the coming together of these once-opposing forces multiplies the potential for success.If our view of conflict transcends a win-lose mentality, we will see that the flipside of opposition is the opportunity for discovery and innovation. And in business today, we need leaders who can reconcile the seeming exclusivity of competing ideas and fuse them for new and better results. For example, it is the combination of self-confidence and humility that maximizes a leader's effectiveness. By reading Postive Conflict, you will: Recognize the creative energy inside conflict to unleash the power of opposites.Discover why the optimist's answer to everything is yes--that the issue is not what is right or wrong, but how to synthesize ideas to expand problem-solving options.Help your stakeholders come together in a spirit of partnership to move beyond special interests and personality clashes.Understand that your own conflicting ideas and viewpoints reveal new dimensions of who you are and the range of opportunities that await you.…

  • Language: English

    Published by Robert D. Reed Publishers, 2010

    1931741689 / 9781931741682

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Condition: Used - Very good

    US$ 11.75

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    Paperback. Condition: Very Good. Great customer relationships make the world go around. Customers give us the opportunity to apply our talents to serve them. Then, they transfer money from their bank accounts to ours so that we have the financial leverage to meet our goals. This simple, everyday economic interdependence is what business success, professional accountability, and personal prosperity are all about. In today's competitive world, a satisfied customer is no longer enough. A satisfied customer is still shopping around until you provide that WOW experience and make that WOW connection that creates customer loyalty. To do so, you must move beyond mere customer service to the new world of Customer Astonishment. To astonish is to strike with awe and wonder. Author Darby Checketts has spent the past 14 years preparing to show you how. You will learn the principles and methods to make these secrets work for you and your team. Discover the Power of WOW, which is necessary to positively astonish those who depend on you. Set your own mark for world-class customer care.…

  • Language: English

    Published by Robert D. Reed Publishers, 2010

    1931741689 / 9781931741682

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Condition: Used - Good

    US$ 11.75

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    Paperback. Condition: Good. Great customer relationships make the world go around. Customers give us the opportunity to apply our talents to serve them. Then, they transfer money from their bank accounts to ours so that we have the financial leverage to meet our goals. This simple, everyday economic interdependence is what business success, professional accountability, and personal prosperity are all about. In today's competitive world, a satisfied customer is no longer enough. A satisfied customer is still shopping around until you provide that WOW experience and make that WOW connection that creates customer loyalty. To do so, you must move beyond mere customer service to the new world of Customer Astonishment. To astonish is to strike with awe and wonder. Author Darby Checketts has spent the past 14 years preparing to show you how. You will learn the principles and methods to make these secrets work for you and your team. Discover the Power of WOW, which is necessary to positively astonish those who depend on you. Set your own mark for world-class customer care.…

  • Language: English

    Published by Career Pr Inc, 2006

    156414870X / 9781564148704

    • Hardcover

    Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Condition: Used - Very good

    US$ 12.47

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    Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Career Pr Inc, 2006

    156414870X / 9781564148704

    • Hardcover

    Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas

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    Condition: Used - Very good

    US$ 12.47

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    Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Robert Reed Publishers, 2006

    1931741689 / 9781931741682

    • Softcover

    Seller: Cycle Books LA, south el monte, CA, U.S.A.Cycle Books LA

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    Condition: New

    US$ 9.72

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    Condition: new.

  • Language: English

    Published by Career Pr Inc, 2006

    156414870X / 9781564148704

    • Hardcover

    Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book

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    Condition: Used - Very good

    US$ 12.84

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    Condition: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

  • Language: English

    Published by Independently published, 2022

    9798356220456

    • Softcover

    Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices

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    Condition: New

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    Condition: New.

  • Language: English

    Published by Cornerstone Pro-Dev Pr, 1992

    0961817011 / 9780961817015

    • Softcover

    Seller: WeBuyBooks, Rossendale, LANCS, United KingdomWeBuyBooks

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    Condition: Used - Good

    US$ 3.04

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    paperback. Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.…

  • Language: English

    Published by iUniverse, 2008

    059552804X / 9780595528042

    • Softcover

    Seller: California Books, Miami, FL, U.S.A.California Books

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    Condition: New

    US$ 14.00

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    Condition: New.

  • Language: English

    Published by Red Wheel/Weiser, 2006

    156414870X / 9781564148704

    • Hardcover
    • First Edition

    Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books

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    Condition: Used - Very good

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    Condition: Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. …

  • Language: English

    Published by Red Wheel/Weiser, 2006

    156414870X / 9781564148704

    • Hardcover
    • First Edition

    Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books

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    Condition: Used - Fine

    US$ 14.84

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    Condition: Fine. 1st Edition. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.

  • Language: English

    Published by Red Wheel/Weiser, 2006

    156414870X / 9781564148704

    • Hardcover
    • First Edition

    Seller: Better World Books: West, Reno, NV, U.S.A.Better World Books: West

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    Condition: Used - Very good

    US$ 14.84

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    Condition: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Language: English

    Published by Weiser September 2007, 2007

    1564149595 / 9781564149596

    • Softcover
    • Signed

    Seller: R Bookmark, Youngtown, AZ, U.S.A.R Bookmark

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    Condition: Used - Good

    US$ 9.01

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    Trade Paperback. Condition: Collectible-Good. Signed by the author in pen on title page. Signed By Author.

  • Language: English

    Published by iUniverse 2008-11-03, 2008

    059552804X / 9780595528042

    • Softcover

    Seller: Chiron Media, Wallingford, United KingdomChiron Media

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    Condition: New

    US$ 9.60

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    Paperback. Condition: New. Brand new book, sourced directly from publisher. Dispatch time is 6-7 days from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely.

  • Language: English

    Published by CreateSpace Independent Publishing Platform, 2013

    148492259X / 9781484922590

    • Softcover

    Seller: medimops, Berlin, Germanymedimops

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    Condition: Used - Very good

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    Condition: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.

  • Language: English

    Published by Reed Publishers, Robert D., 2010

    1931741689 / 9781931741682

    • Softcover

    Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd

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    Condition: Used - Good

    US$ 9.38

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    Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Language: English

    Published by Robert Reed Publishers, 2006

    1931741689 / 9781931741682

    • Softcover

    Seller: WorldofBooks, Goring-By-Sea, WS, United KingdomWorldofBooks

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    Condition: Used - Very good

    US$ 10.16

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    Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.