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Colgate Mark (34 results)
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The Science of Service : The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd
Language: English
Published by Page Two Books, Inc., 2018
ISBN 10: 1989025064 ISBN 13: 9781989025062
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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The Science of Service : The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd
Language: English
Published by Page Two Books, Inc., 2018
ISBN 10: 1989025064 ISBN 13: 9781989025062
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. A tan to the page edges/pages.
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Condition: Very Good. 1767871511. 1/8/2026 11:25:11 AM.
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The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd
Language: English
Published by Page Two Books, Inc., 2018
ISBN 10: 1989025064 ISBN 13: 9781989025062
First Edition Signed
Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. First Edition. Dust jacket in very good condition. First edition, first printing. SIGNED by the author. Minor shelf and handling wear, overall a clean solid copy with minimal signs of use. Boards show signs of shelf wear. All pages are intact, binding is sound. Secure packaging for safe delivery. signed by author.
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Hardcover. Condition: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Very Good. VG in VG dj; Contents are tight and clean.
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The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd (Paperback or Softback)
Language: English
Published by Page Two Press 7/10/2025, 2025
ISBN 10: 177458705X ISBN 13: 9781774587058
Paperback or Softback. Condition: New. The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd. Book.
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The Science of Service
Language: English
Published by Page Two Books, Inc., CA, 2025
ISBN 10: 177458705X ISBN 13: 9781774587058
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
US$ 23.21
Free Shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketPaperback. Condition: New.
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PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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The Science of Service
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 4 out of 5 stars
US$ 23.09
US$ 5.61 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketPAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd
Published by Page Two Books, 2018
Seller: World of Rare Books, Goring-by-Sea, SXW, United Kingdom
Seller rating 5 out of 5 stars
Signed
Condition: Good. 2018. No Edition Remarks. 206 pages. Signed by the author. Illustrated dust jacket over blue paper covered boards with lettering. Contains black and white illustrations. Flat signed by author to front free endpaper. Pages are bright and clear with no visible markings. Binding throughout remains firm. Boards have light edgewear with minor corner bumping. Mild crushing to spine, with occasional markings overall. Panels have light edgewear with some creases. Minor markings to all surfaces.
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The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd
Language: English
Published by Page Two Strategies Inc, 2018
ISBN 10: 1989025064 ISBN 13: 9781989025062
US$ 19.04
US$ 13.50 shipping
Ships from United Kingdom to U.S.A.Quantity: 1 available
Add to basketHardcover. Condition: Brand New. 206 pages. 9.25x6.25x1.00 inches. In Stock.
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hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. Gld.
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Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good.
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hardcover. Condition: New. Shipped from the UK within 2 business days of order being placed.
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hardcover. Condition: Fine. New & unread, however may have light shelf wear to cover face, edges or corners. Shipped from the UK within 2 business days of order being placed.
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Susy and Mark Twain; Family Dialogues
Published by Harper & Row [1965], New York, 1965
Seller: Evening Star Books, ABAA/ILAB, Madison, WI, U.S.A.
Association Member: ABAA ILAB IOBA
Seller rating 5 out of 5 stars
First Edition
Hardcover. Condition: Near Fine. Dust Jacket Condition: Near Fine. First edition. 8vo. [8], ix-xvii, [3], 1-444 pp. Red cloth with lettering in gold and black on the spine, publisher's device stamped in black on the front board. Price of $7.95 on the front flap of the jacket. Illustrated with 8 plates of black and white photographs. Edited and arranged by Edith Colgate Salsbury. Drawing from Susy Clemns' biography of her father and other family documents this book presents the story of the Clemens family during the period of Susy Clemens life (1872 - 1896) in the form of family dialogues. Near Fine with light foxing to the top textblock in a Near Fine dust jacket with a few hints of wear to the extremities.
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Susy and Mark Twain: Family Dialogues
Published by Harper & Row, 1965
Seller: Bibliodisia Books, IOBA, MWABA, Chicago, IL, U.S.A.
Association Member: MWABA
Seller rating 5 out of 5 stars
First Edition
Hardcover. Condition: Fine. First Edition. Stated first edition. A clean, unmarked and unclipped copy in a Brodart cover.
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The Science of Service (Paperback)
Language: English
Published by Page Two Books, Inc., BC, 2025
ISBN 10: 177458705X ISBN 13: 9781774587058
Paperback. Condition: new. Paperback. When it comes to customer satisfaction, consistency is king-not the customer.While it's been proven that customer satisfaction can greatly impact many financial aspects of a business-from cash flow to profitability and share price-most companies have not considered the science behind customer service or built a system for it. With Mark Colgate's FAME model-standing for Framework, Accountability, Moments, and Endurance-companies and organizations will be able to differentiate themselves, and create a unique approach that will communicate their service brand to their customers in a compelling, clear, and memorable manner.Colgate's model demands effort, innovation, practice, and endurance, but it will also empower readers to distinguish their businesses among competitors, win over customers even when they're proving difficult, and help companies achieve service fame. Backed by case studies and scientific research, this book will help readers to understand the science, tools, and frameworks needed to create their own consistently high-calibre customer service for their organizations, boosting annual returns as a result. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
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The Science of Service
Language: English
Published by Page Two Books, Inc., CA, 2025
ISBN 10: 177458705X ISBN 13: 9781774587058
US$ 23.01
US$ 87.72 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketPaperback. Condition: New.
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Condition: New. Print on Demand.
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Condition: New. Print on Demand.
