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Corvera Stimeling (14 results)
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Voiceless Customer: Why Customers Leave
Language: English
Published by Cocentrum Publishing LLC, 2017
ISBN 10: 099890631X ISBN 13: 9780998906317
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Voiceless Customer: Why Customers Leave
Language: English
Published by Cocentrum Publishing LLC, 2017
ISBN 10: 099890631X ISBN 13: 9780998906317
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Voiceless Customer: Why Customers Leave
Language: English
Published by Cocentrum Publishing LLC, 2017
ISBN 10: 0998906301 ISBN 13: 9780998906300
Condition: New.
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Voiceless Customer: Why Customers Leave (Hardback or Cased Book)
Language: English
Published by Cocentrum Publishing LLC 5/30/2017, 2017
ISBN 10: 0998906301 ISBN 13: 9780998906300
Hardback or Cased Book. Condition: New. Voiceless Customer: Why Customers Leave. Book.
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Voiceless Customer: Why Customers Leave
Language: English
Published by Cocentrum Publishing LLC, 2017
ISBN 10: 0998906301 ISBN 13: 9780998906300
Condition: As New. Unread book in perfect condition.
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Voiceless Customer: Why Customers Leave
Language: English
Published by Cocentrum Publishing LLC, 2017
ISBN 10: 099890631X ISBN 13: 9780998906317
US$ 22.97
US$ 16.69 shipping
Ships from United Kingdom to U.S.A.Quantity: 1 available
Add to basketPaperback. Condition: Brand New. 152 pages. 9.00x6.00x0.38 inches. In Stock.
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Voiceless Customer: Why Customers Leave
Language: English
Published by Cocentrum Publishing LLC, 2017
ISBN 10: 0998906301 ISBN 13: 9780998906300
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
US$ 25.00
US$ 16.00 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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Voiceless Customer: Why Customers Leave
Language: English
Published by Cocentrum Publishing LLC, 2017
ISBN 10: 0998906301 ISBN 13: 9780998906300
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 24.85
US$ 20.03 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New.
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Voiceless Customer: Why Customers Leave
Language: English
Published by Cocentrum Publishing LLC, 2017
ISBN 10: 0998906301 ISBN 13: 9780998906300
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 26.15
US$ 20.03 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: As New. Unread book in perfect condition.
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Voiceless Customer
Language: English
Published by LIGHTNING SOURCE INC, 2017
ISBN 10: 0998906301 ISBN 13: 9780998906300
Condition: New. Über den AutorDr. Fabiola Corvera-Stimeling has more than fifteen years of international experience in all aspects of customer retention, customer experience, value co-creation, and service innovation. She has a proven track record .
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Voiceless Customer : Why Customers Leave
Language: English
Published by Cocentrum Publishing LLC Mai 2017, 2017
ISBN 10: 0998906301 ISBN 13: 9780998906300
Buch. Condition: Neu. Neuware - The service industry is the fastest-growing industry in the world, but customer experience levels are lower than ever. To succeed, service organizations must engage in value co-creation, a process that involves customers from the very first steps of innovation. Customers determine the value of the services they receive, and businesses that ignore them pay the price in lost customers. Looking at their business through a customer lens will let business decision-makers identify where their company is failing and take steps to address the core of their customer retention problems. Drawing on her expertise in value co-creation, customer experience, and service innovation, Dr. Fabiola Corvera-Stimeling offers businesses an inside look into the problems in today's service industry. Readers will review the fundamentals of the industry, including current definitions of terms such as service, customer experience, and value co-creation. Building on this foundation, Dr. Corvera-Stimeling identifies those firms who want to improve their customer experience but lack the know-how to do so effectively. The book identifies common problems companies face, such as lack or misinterpretation of data, communication breakdowns, and internal challenges like silo departments that make agility difficult. Voiceless Customer: Why Customers Leave highlights the desired performance outcomes for both the company and the customer, and it shows organizations how to achieve them by fulfilling their customers' needs and making their customers feel valuable. In the service industry, creating value with customers is the path to sustainable growth and innovation, and Voiceless Customer: Why Customers Leave shows businesses how to get there.
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Voiceless Customer
Language: English
Published by Cocentrum Publishing LLC, 2017
ISBN 10: 0998906301 ISBN 13: 9780998906300
HRD. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Voiceless Customer
Language: English
Published by Cocentrum Publishing LLC, 2017
ISBN 10: 0998906301 ISBN 13: 9780998906300
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 5 out of 5 stars
US$ 24.86
US$ 5.56 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketHRD. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Voiceless Customer: Why Customers Leave
Language: English
Published by Cocentrum Publishing LLC, 2017
ISBN 10: 0998906301 ISBN 13: 9780998906300
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Seller rating 5 out of 5 stars
US$ 26.84
US$ 20.08 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketHardback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
