Language: English
Published by American Bar Association, 2007
ISBN 10: 1590318307 ISBN 13: 9781590318300
Seller: HPB-Emerald, Dallas, TX, U.S.A.
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Language: English
Published by American Bar Association, 2007
ISBN 10: 1590318307 ISBN 13: 9781590318300
Seller: Half Price Books Inc., Dallas, TX, U.S.A.
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Language: English
Published by American Bar Association, US, 2022
ISBN 10: 1639050264 ISBN 13: 9781639050260
Seller: Rarewaves USA, OSWEGO, IL, U.S.A.
Paperback. Condition: New. There is an unspoken understanding that when a client retains counsel, the attorney will be competent and will meet the client's needs. But in today's day and age, competence and deliverables by themselves are not enough to make a firm stand out in the marketplace. So how do you differentiate yourself from the competition? Simple: You do everything you can to make sure that your client has a positive experience working with you.A client service interview is a particularly effective way to gain insight into how effectively your firm is creating a positive client experience and learn what your firm could do to make clients' experience even better. Speaking directly with the source can open up a world of possibility and help a law firm stand out from the rest. This step-by-step guide gives you all the tools you'll need to incorporate client service interviews into your firm's client relationship management strategy.
Language: English
Published by American Bar Association, 2007
ISBN 10: 1590318307 ISBN 13: 9781590318300
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.
Paperback. Condition: New. In shrink wrap. Looks like an interesting title!
Language: English
Published by American Bar Association, US, 2022
ISBN 10: 1639050264 ISBN 13: 9781639050260
Seller: Rarewaves USA United, OSWEGO, IL, U.S.A.
Paperback. Condition: New. There is an unspoken understanding that when a client retains counsel, the attorney will be competent and will meet the client's needs. But in today's day and age, competence and deliverables by themselves are not enough to make a firm stand out in the marketplace. So how do you differentiate yourself from the competition? Simple: You do everything you can to make sure that your client has a positive experience working with you.A client service interview is a particularly effective way to gain insight into how effectively your firm is creating a positive client experience and learn what your firm could do to make clients' experience even better. Speaking directly with the source can open up a world of possibility and help a law firm stand out from the rest. This step-by-step guide gives you all the tools you'll need to incorporate client service interviews into your firm's client relationship management strategy.