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  • Language: French

    Published by Editions d'Organisation, 2001

    2708125656 / 9782708125650

    • Softcover

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    Softcover. Condition: Bon. Légères traces d'usure sur la couverture. Salissures sur la tranche. Pages cornées. Couverture différente. Edition 2001. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Slight signs of wear on the cover. Stains on the edge. Dog-eared pages. Different cover. Edition 2001. Ammareal gives back up to 15% of this item's net price to charity organizations.…

  • Language: French

    Published by Liaisons, 2001

    2878803663 / 9782878803662

    • Softcover

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    Softcover. Condition: Bon. Ancien livre de bibliothèque avec équipements. Petite(s) trace(s) de pliure sur la couverture. Légères traces d'usure sur la couverture. Edition 2001. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Slightly creased cover. Slight signs of wear on the cover. Edition 2001. Ammareal gives back up to 15% of this item's net price to charity organizations.…

  • Language: French

    Published by Eyrolles, 2015

    2212560966 / 9782212560961

    • Softcover

    Seller: Ammareal, Morangis, FranceAmmareal

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    Softcover. Condition: Bon. Ancien livre de bibliothèque avec équipements. Edition 2015. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Edition 2015. Ammareal gives back up to 15% of this item's net price to charity organizations.…

  • Language: French

    Published by Eyrolles, 2015

    2212560966 / 9782212560961

    • Softcover

    Seller: Ammareal, Morangis, FranceAmmareal

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    Softcover. Condition: Très bon. Edition 2015. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Edition 2015. Ammareal gives back up to 15% of this item's net price to charity organizations.

  • Language: Spanish

    Published by Ediciones Paraninfo, S.A, 1994

    8428320802 / 9788428320801

    • Softcover

    Seller: Hamelyn, Madrid, M, SpainHamelyn

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    Condition: As New. : Este libro, 'Cómo Ganar Clientes', es una guía práctica sobre la calidad total en el ámbito empresarial. Ofrece tablas, gráficos y resúmenes comparativos para identificar errores comunes y estrategias para la recuperación de clientes perdidos. Además, presenta tácticas de las mejores empresas, la estrategia de calidad, controles de calidad y ejemplos prácticos para mejorar la gestión y satisfacción del cliente. EAN: 9788428320801 Tipo: Libros Categoría: Negocios y Economía Título: Cómo ganar clientes Autor: Philippe Détrie| Fernando Maestre Miranda Editorial: Ediciones Paraninfo, S.A Idioma: es-ES Páginas: 287 Formato: tapa blanda.…

  • Language: French

    Published by Editions Liaisons, 2001

    2878803663 / 9782878803662

    • Softcover

    Seller: medimops, Berlin, Germanymedimops

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    Condition: Used - Fair

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    Condition: acceptable. Ausreichend/Acceptable: Exemplar mit vollständigem Text und sämtlichen Abbildungen oder Karten. Schmutztitel oder Vorsatz können fehlen. Einband bzw. Schutzumschlag weisen unter Umständen starke Gebrauchsspuren auf. / Describes a book or dust jacket that has the complete text pages (including those with maps or plates) but may lack endpapers, half-title, etc. (which must be noted). Binding, dust jacket (if any), etc may also be worn.…

  • Language: French

    Published by Editions Liaisons, 2001

    2878803663 / 9782878803662

    • Softcover

    Seller: medimops, Berlin, Germanymedimops

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    Condition: Used - Very good

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    Condition: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.

  • Language: French

    Published by Eyrolles Group, 2007

    2212539061 / 9782212539066

    • Softcover

    Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.-OnTimeBooks-

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    Condition: very_good. Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships USPS Media Mail.…

  • Language: French

    Published by Eyrolles Group, 2015

    2212560966 / 9782212560961

    • Softcover

    Seller: medimops, Berlin, Germanymedimops

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    Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.

  • Language: French

    Published by Eyrolles Group, 2007

    2212539061 / 9782212539066

    • Softcover

    Seller: medimops, Berlin, Germanymedimops

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    Condition: acceptable. Ausreichend/Acceptable: Exemplar mit vollständigem Text und sämtlichen Abbildungen oder Karten. Schmutztitel oder Vorsatz können fehlen. Einband bzw. Schutzumschlag weisen unter Umständen starke Gebrauchsspuren auf. / Describes a book or dust jacket that has the complete text pages (including those with maps or plates) but may lack endpapers, half-title, etc. (which must be noted). Binding, dust jacket (if any), etc may also be worn.…

  • Language: French

    Published by Eyrolles Group, 2006

    2708126520 / 9782708126527

    • Softcover

    Seller: Hamelyn, Madrid, M, SpainHamelyn

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    Condition: Used - Very good

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    Condition: Very Good. : Este libro, titulado 'Conduire une démarche qualité', es una guía completa que acompaña al lector paso a paso en la implementación de un enfoque de calidad. Explora los principios y prácticas clave para implementar y mantener un sistema de gestión de calidad eficaz. Ideal para profesionales y organizaciones que buscan mejorar sus procesos y alcanzar la excelencia operativa. El libro está escrito en francés y es una nueva edición del best-seller 'Le client retrouvé'. EAN: 9782708126527 Tipo: Libros Categoría: Negocios y Economía Título: Conduire une démarche qualité Autor: Philippe Détrie Editorial: Eyrolles Group Idioma: fr-FR Páginas: 418 Formato: tapa blanda Año de publicación: 2006.…

  • Language: French

    Published by Editions d'Organisation, 2009

    2212543840 / 9782212543841

    • Softcover

    Seller: Ammareal, Morangis, FranceAmmareal

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    Softcover. Condition: Très bon. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Ammareal gives back up to 15% of this item's net price to charity organizations.

  • Language: French

    Published by Editions d'Organisation, 2009

    2212543840 / 9782212543841

    • Softcover

    Seller: Ammareal, Morangis, FranceAmmareal

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    Softcover. Condition: Très bon. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Ammareal gives back up to 15% of this item's net price to charity organizations.

  • Language: French

    Published by n/a

    2878801415 / 9782878801415

    • Softcover

    Seller: medimops, Berlin, Germanymedimops

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    Condition: acceptable. Ausreichend/Acceptable: Exemplar mit vollständigem Text und sämtlichen Abbildungen oder Karten. Schmutztitel oder Vorsatz können fehlen. Einband bzw. Schutzumschlag weisen unter Umständen starke Gebrauchsspuren auf. / Describes a book or dust jacket that has the complete text pages (including those with maps or plates) but may lack endpapers, half-title, etc. (which must be noted). Binding, dust jacket (if any), etc may also be worn.…

  • Language: French

    Published by Eyrolles Group, 2007

    2212539061 / 9782212539066

    • Softcover

    Seller: Hamelyn, Madrid, M, SpainHamelyn

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    Condition: Used - Very good

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    Condition: Very Good. : Este libro es una guía esencial para entender la importancia de la gestión de las reclamaciones de los clientes como una herramienta de fidelización y diferenciación en el mercado. Philippe Détrie ofrece métodos eficaces tanto para el tratamiento profesional de las quejas como para su prevención, ayudando a las empresas a proteger su imagen de marca y mejorar la satisfacción del cliente.La obra destaca que, en un entorno competitivo, el servicio es un factor determinante. A través de sus páginas, se analiza cómo los fallos en el servicio pueden irritar al consumidor y cómo una respuesta adecuada puede transformar un problema en una oportunidad para fortalecer la relación comercial. EAN: 9782212539066 Tipo: Libros Categoría: Negocios y Economía Título: Les réclamations clients Autor: Philippe Détrie Editorial: Eyrolles Group Idioma: fr Páginas: 252 Formato: tapa blanda Año de publicación: 2007.…

  • Language: French

    Published by Editions Liaisons, 2001

    2878803663 / 9782878803662

    • Softcover

    Seller: Hamelyn, Madrid, M, SpainHamelyn

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    Condition: Good. : Este libro explora la comunicación interna como una herramienta esencial para la gestión empresarial. Analiza cómo una comunicación efectiva dentro de una organización puede mejorar el rendimiento, la motivación de los empleados y la cohesión del equipo. Se examinan estrategias y técnicas para optimizar la comunicación interna y su impacto en el éxito general de la empresa. EAN: 9782878803662 Tipo: Libros Categoría: Negocios y Economía Título: La Communication interne au service du management Idioma: fr Páginas: 238 Formato: tapa blanda.…

  • Language: French

    Published by Eyrolles Group, 2015

    2212560966 / 9782212560961

    • Softcover

    Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices

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  • Language: French

    Published by Eyrolles Group, 2015

    2212560966 / 9782212560961

    • Softcover

    Seller: California Books, Miami, FL, U.S.A.California Books

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  • Language: French

    Published by Le Lys Bleu Editions, 2026

    9791043700903

    • Softcover

    Seller: California Books, Miami, FL, U.S.A.California Books

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  • More images

    Language: French

    • Softcover

    Seller: Bookbot, Prague, Czech RepublicBookbot

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    Condition: Used - Fine

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    Softcover. Condition: Fine. Leichte Gebrauchsspuren; Leichte Verschmutzung / Farbtonveränderung.

  • Published by La Maison du Management, 2017

    2956246607 / 9782956246602

    • Softcover

    Seller: Hamelyn, Madrid, M, SpainHamelyn

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    Condition: Used - Very good

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    Condition: Very Good. : Este libro de Philippe Détrie, titulado 'Vers un « dé-management » ? Chroniques', explora las dinámicas modernas de la gestión empresarial y la necesidad de repensar las estructuras organizativas tradicionales. Publicado por La Maison du Management, el autor ofrece una serie de crónicas que invitan a la reflexión sobre el futuro del liderazgo y la comunicación interna en el entorno laboral actual.La obra se presenta como una guía esencial para profesionales y académicos interesados en la evolución del management, analizando cómo las empresas pueden adaptarse a los cambios sociales y tecnológicos para fomentar un ambiente de trabajo más humano y eficiente. EAN: 9782956246602 Tipo: Libros Categoría: Negocios y Economía Título: Vers un « dé-management » ? Autor: Philippe Détrie Editorial: La Maison du Management Idioma: fr Formato: tapa blanda Año de publicación: 2017.…

  • Language: French

    Published by ORGANISATION, 2004

    2708131729 / 9782708131729

    • Softcover

    Seller: medimops, Berlin, Germanymedimops

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    Condition: Used - Good

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    Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.

  • Language: French

    Published by ORGANISATION, 2004

    2708131729 / 9782708131729

    • Softcover

    Seller: Ammareal, Morangis, FranceAmmareal

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    Condition: Used - Near fine

    Original price: US$ 32.27
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    Softcover. Condition: Bon. Ancien livre de bibliothèque avec équipements. Edition 2004. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Edition 2004. Ammareal gives back up to 15% of this item's net price to charity organizations.…

  • Language: French

    Published by Eyrolles Group, 2007

    2212539061 / 9782212539066

    • Softcover

    Seller: California Books, Miami, FL, U.S.A.California Books

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  • Language: French

    Published by Eyrolles Group, 2007

    2212539061 / 9782212539066

    • Softcover

    Seller: Rarewaves.com USA, London, LONDO, United KingdomRarewaves.com USA

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    Condition: New

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    Paperback. Condition: New.

  • Language: French

    Published by Dunod, 2005

    2100485512 / 9782100485512

    • Softcover

    Seller: LeLivreVert - envoi suivi, Eysines, FranceLeLivreVert - envoi suivi

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    Condition: Used - Good

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    Condition: good. Envoi rapide et soigné.

  • Language: French

    Published by Eyrolles Group, 2015

    2212560966 / 9782212560961

    • Softcover

    Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections

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    Condition: New. In English.

  • Language: French

    Published by Eyrolles Group, 2015

    2212560966 / 9782212560961

    • Softcover

    Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK

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  • Language: French

    Published by Eyrolles Group, 2006

    2708126520 / 9782708126527

    • Softcover

    Seller: California Books, Miami, FL, U.S.A.California Books

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  • Language: English

    Published by Harvey Miller & Medcalf, 1973

    0856020044 / 9780856020049

    • Hardcover

    Seller: Margault017, ST PRIVAT DE CHAMPCLOS, FranceMargault017

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    Condition: Used - Very good

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    Hardcover. Condition: Very Good. Livre grand format. Pratiquement comme neuf, Paris, 1970, Masson et Cie, Editeurs. (Les suites normales et compliquées de la chirurgie abdominale.) Reliure éditeur toilée beige, 17 X 25 Cm, 653 pages. Parfait état. Posté avec grands soins le jour de l'achat, satisfait ou remboursé. …