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  • Language: English

    Published by Free Press, 1996

    0684823020 / 9780684823027

    • Hardcover

    Seller: Orion Tech, Kingwood, TX, U.S.A.Orion Tech

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    Condition: Used - Good

    US$ 4.18

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    hardcover. Condition: Good.

  • Language: English

    Published by Wild Rose Press, 2023

    1509248765 / 9781509248766

    • Softcover

    Seller: PlumCircle, West Mifflin, PA, U.S.A.PlumCircle

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    Condition: Used - Good

    US$ 1.00

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    paperback. Condition: Good. Somewhat damaged. May have bumped corner, torn dust cover, folded pages, light dust soil, remainder mark, price sticker, other damage, or be bent. 99% of orders arrive in 4-10 days. Discounted shipping on multiple books.

  • Language: English

    Published by Free Press (edition First Edition), 1996

    0684823020 / 9780684823027

    • Hardcover
    • First Edition

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Very good

    US$ 6.20

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    Hardcover. Condition: Very Good. First Edition. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Language: English

    Published by Free Press, 2010

    1451627351 / 9781451627350

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

    US$ 6.44

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    Paperback. Condition: Good. Some portion of the American public will react negatively to almost any new corporate initiative, as Disney discovered when it announced its plans to build an historical theme park in Virginia. Similarly, government efforts to change policy or shift budget priorities are invariably met with stiff resistance. In this enormously practical book, Lawrence Susskind and Patrick Field analyze scores of both private and public-sector cases, as well as crisis scenarios such as the Alaskan oil spill, the silicone breast implant controversy, and nuclear plant malfunction at Three Mile Island. They show how resistance to both public and private initiatives can be overcome by a mutual gains approach involving face-to-face negotiation, a strategy applied successfully by over fifteen hundred executives and officials who have attended Professor Susskind's MIT-Harvard "Angry Public" seminars.Susskind and Field outline the six key elements of this approach in order to help business and government leaders negotiate, rather than fight, with their critics. In the process, they show how to identify who the public is, whose concerns to address first, which people and organizations must be convinced of the legitimacy of action taken, and how to assess and respond to different types of anger effectively. Acknowledging the crucial role played by the media in shaping public perception and understanding, Susskind and Field suggest a way to develop media interaction which is consistent with the six mutual gains principles, and also discuss the type of leadership that corporate and government managers must provide in order to combine these ideas into a useful whole.We all need to be concerned about a society in which the public's concerns, fears and anger are not adequately addressed. When corporate and government agencies must spend crucial time and resources on rehashing and defending each decision they make, a frustrated and angry public contributes to the erosion of confidence in our basic institutions and undermines our competitiveness in the international marketplace. In this valuable book, Susskind and Field have produced a strong, clear framework which will help reduce these hidden costs for hundreds of executives, managers, elected and appointed officials, entrepreneurs, and the public relations, legal and other professionals who advise them.…

  • Language: English

    Published by Free Press, 2010

    1451627351 / 9781451627350

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Very good

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    Paperback. Condition: Very Good. Some portion of the American public will react negatively to almost any new corporate initiative, as Disney discovered when it announced its plans to build an historical theme park in Virginia. Similarly, government efforts to change policy or shift budget priorities are invariably met with stiff resistance. In this enormously practical book, Lawrence Susskind and Patrick Field analyze scores of both private and public-sector cases, as well as crisis scenarios such as the Alaskan oil spill, the silicone breast implant controversy, and nuclear plant malfunction at Three Mile Island. They show how resistance to both public and private initiatives can be overcome by a mutual gains approach involving face-to-face negotiation, a strategy applied successfully by over fifteen hundred executives and officials who have attended Professor Susskind's MIT-Harvard "Angry Public" seminars.Susskind and Field outline the six key elements of this approach in order to help business and government leaders negotiate, rather than fight, with their critics. In the process, they show how to identify who the public is, whose concerns to address first, which people and organizations must be convinced of the legitimacy of action taken, and how to assess and respond to different types of anger effectively. Acknowledging the crucial role played by the media in shaping public perception and understanding, Susskind and Field suggest a way to develop media interaction which is consistent with the six mutual gains principles, and also discuss the type of leadership that corporate and government managers must provide in order to combine these ideas into a useful whole.We all need to be concerned about a society in which the public's concerns, fears and anger are not adequately addressed. When corporate and government agencies must spend crucial time and resources on rehashing and defending each decision they make, a frustrated and angry public contributes to the erosion of confidence in our basic institutions and undermines our competitiveness in the international marketplace. In this valuable book, Susskind and Field have produced a strong, clear framework which will help reduce these hidden costs for hundreds of executives, managers, elected and appointed officials, entrepreneurs, and the public relations, legal and other professionals who advise them.…

  • Language: English

    Published by Free Press, 2010

    1451627351 / 9781451627350

    • Softcover

    Seller: More Than Words, Waltham, MA, U.S.A.More Than Words

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    Condition: Used - Very good

    US$ 2.46

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    Condition: Very Good. A bright, square, and overall a nice copy.

  • Language: English

    Published by Free Press, 1996

    0684823020 / 9780684823027

    • Hardcover
    • First Edition

    Seller: Better World Books: West, Reno, NV, U.S.A.Better World Books: West

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    Condition: Used - Fine

    US$ 6.91

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    Condition: Fine. 1st Edition. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.

  • Language: English

    Published by Free Press, 1996

    0684823020 / 9780684823027

    • Hardcover
    • First Edition

    Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books

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    Condition: Used - Fine

    US$ 6.91

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    Condition: Fine. 1st Edition. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.

  • Language: English

    Published by Free Press, 1996

    0684823020 / 9780684823027

    • Hardcover
    • First Edition

    Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books

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    Condition: Used - Very good

    US$ 6.91

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    Condition: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Language: English

    Published by Free Press, 2010

    1451627351 / 9781451627350

    • Softcover

    Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book

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    Condition: Used - Very good

    US$ 6.99

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    Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

  • Language: English

    Published by Free Press, 1996

    0684823020 / 9780684823027

    • Hardcover
    • Signed

    Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book

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    Condition: Used - As new

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    Condition: As New. Signed Copy . Very Good dust jacket. Inscribed by co-author Lawrence Susskind on title page.

  • Language: English

    Published by Free Press, 1996

    0684823020 / 9780684823027

    • Hardcover

    Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book

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    Condition: Used - Very good

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    Condition: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

  • Language: English

    Published by Free Press, 1996

    0684823020 / 9780684823027

    • Hardcover

    Seller: Austin Goodwill 1101, Austin, TX, U.S.A.Austin Goodwill 1101

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    Condition: Used - Good

    US$ 3.86

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    Condition: good. Book shows general signs of use and handling. May have light wear on the cover or edges and minimal writing or highlighting. Binding remains tight, and pages are clean and readable.

  • Language: English

    Published by Michael O'Mara Books Ltd., 2021

    1789293308 / 9781789293302

    • Hardcover

    Seller: BookOutlet, Jefferson City, TN, U.S.A.BookOutlet

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    Condition: New

    US$ 3.99

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    Hardcover. Condition: New. Hardcover. Publisher overstock, may contain remainder mark on edge. Goldhawk, Harry (illustrator).

  • Language: English

    Published by Free Press, 1996

    0684823020 / 9780684823027

    • Hardcover

    Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Condition: Used - Good

    US$ 7.80

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    Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Free Press, 2010

    1451627351 / 9781451627350

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Condition: Used - Very good

    US$ 8.44

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    Paperback. Condition: Very Good. Some portion of the American public will react negatively to almost any new corporate initiative, as Disney discovered when it announced its plans to build an historical theme park in Virginia. Similarly, government efforts to change policy or shift budget priorities are invariably met with stiff resistance. In this enormously practical book, Lawrence Susskind and Patrick Field analyze scores of both private and public-sector cases, as well as crisis scenarios such as the Alaskan oil spill, the silicone breast implant controversy, and nuclear plant malfunction at Three Mile Island. They show how resistance to both public and private initiatives can be overcome by a mutual gains approach involving face-to-face negotiation, a strategy applied successfully by over fifteen hundred executives and officials who have attended Professor Susskind's MIT-Harvard "Angry Public" seminars.Susskind and Field outline the six key elements of this approach in order to help business and government leaders negotiate, rather than fight, with their critics. In the process, they show how to identify who the public is, whose concerns to address first, which people and organizations must be convinced of the legitimacy of action taken, and how to assess and respond to different types of anger effectively. Acknowledging the crucial role played by the media in shaping public perception and understanding, Susskind and Field suggest a way to develop media interaction which is consistent with the six mutual gains principles, and also discuss the type of leadership that corporate and government managers must provide in order to combine these ideas into a useful whole.We all need to be concerned about a society in which the public's concerns, fears and anger are not adequately addressed. When corporate and government agencies must spend crucial time and resources on rehashing and defending each decision they make, a frustrated and angry public contributes to the erosion of confidence in our basic institutions and undermines our competitiveness in the international marketplace. In this valuable book, Susskind and Field have produced a strong, clear framework which will help reduce these hidden costs for hundreds of executives, managers, elected and appointed officials, entrepreneurs, and the public relations, legal and other professionals who advise them.…

  • Language: English

    Published by Free Press, 1996

    0684823020 / 9780684823027

    • Hardcover

    Seller: St Vincent de Paul of Lane County, Eugene, OR, U.S.A.St Vincent de Paul of Lane County

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    Condition: Used - Good

    US$ 4.49

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    Condition: Good. hardcover 100% of proceeds go to charity! Good condition with all pages in tact. Item shows signs of use and may have cosmetic defects.

  • Language: English

    Published by Michael O'Mara, 2022

    1789293308 / 9781789293302

    • Hardcover

    Seller: HPB-Emerald, Dallas, TX, U.S.A.HPB-Emerald

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    Condition: Used - Very good

    US$ 4.99

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    Hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority. Goldhawk, Harry (illustrator).

  • Language: English

    Published by Free Press, 2010

    1451627351 / 9781451627350

    • Softcover

    Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas

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    Condition: Used - Fair

    US$ 8.98

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    Paperback. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Free Press, 2010

    1451627351 / 9781451627350

    • Softcover

    Seller: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.ThriftBooks-Phoenix

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    Condition: Used - Very good

    US$ 8.98

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    Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Free Press, 2010

    1451627351 / 9781451627350

    • Softcover

    Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Condition: Used - Very good

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    Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Free Press, 2010

    1451627351 / 9781451627350

    • Softcover

    Seller: Better World Books: West, Reno, NV, U.S.A.Better World Books: West

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    Condition: Used - Good

    US$ 9.08

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    Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Language: English

    Published by Free Press, 2010

    1451627351 / 9781451627350

    • Softcover

    Seller: Better World Books: West, Reno, NV, U.S.A.Better World Books: West

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    Condition: Used - Fine

    US$ 9.08

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    Condition: Fine. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.

  • Language: English

    Published by Free Press, 1996

    0684823020 / 9780684823027

    • Hardcover

    Seller: Goodwill of Greater Milwaukee and Chicago, Racine, WI, U.S.A.Goodwill of Greater Milwaukee and Chicago

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    Condition: Used - Good

    US$ 6.27

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    Condition: good. Book is considered to be in good or better condition. The actual cover image may not match the stock photo. Hard cover books may show signs of wear on the spine, cover or dust jacket. Paperback book may show signs of wear on spine or cover as well as having a slight bend, curve or creasing to it. Book should have minimal to no writing inside and no highlighting. Pages should be free of tears or creasing. Stickers should not be present on cover or elsewhere, and any CD or DVD expected with the book is included. Book is not a former library copy.…

  • Language: English

    Published by Michael O'Mara, 2021

    1789293308 / 9781789293302

    • Hardcover

    Seller: WeBuyBooks, Rossendale, LANCS, United KingdomWeBuyBooks

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    Condition: Used - Very good

    US$ 1.35

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    hardcover. Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Goldhawk, Harry (illustrator).

  • Language: English

    Published by Michael O'Mara, 2021

    1789293308 / 9781789293302

    • Hardcover

    Seller: WeBuyBooks, Rossendale, LANCS, United KingdomWeBuyBooks

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    Condition: Used - As new

    US$ 1.35

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    hardcover. Condition: Like New. Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind. Goldhawk, Harry (illustrator).…

  • Language: English

    Published by Wild Rose Press, 2023

    1509248765 / 9781509248766

    • Softcover

    Seller: Books From California, Simi Valley, CA, U.S.A.Books From California

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    Condition: Used - Good

    US$ 5.00

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    paperback. Condition: Good. Book is bowing/bending. Cover shows light scuffing/edge wear. Pages are clean, crisp, and unmarked. Text block has intact & firm binding.

  • Language: English

    Published by Michael O'Mara Books Ltd, United Kingdom, London, 2021

    1789293308 / 9781789293302

    • Softcover

    Seller: WorldofBooks, Goring-By-Sea, WS, United KingdomWorldofBooks

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    Condition: Used - Very good

    US$ 2.60

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    Paperback. Condition: Very Good. Written by the founder of The London School of Cycling. This essential book celebrates how cycling has changed the world and the wisdom we can glean along the way from life on two wheels.As Einstein once said, life is like riding a bicycle. In this beautifully illustrated book, cycling expert Patrick Field reveals the lessons we can learn from the world of cycling, including the movers and shakers who created the cycling revolution, the best modern races, chases and riders of the twenty-first century, and incredible stories of people who have smashed down barriers on the road and beyond. Once we learn how to ride, we never forget how to do it. This little book brings together over 60 vital life lessons inspired by the bike from pushing yourself to the limit to learning to pace yourself and the importance of teamwork and will show you that learning how to ride is, essentially, learning how to live. Packed with tips and tricks and combined with stunning illustrations from Harry Goldhawk, this is perfect for seasoned and new cyclists alike. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Goldhawk, Harry (illustrator).…

  • Language: English

    Published by Two Heads Pub, 1993

    1897850050 / 9781897850053

    • Softcover

    Seller: WorldofBooks, Goring-By-Sea, WS, United KingdomWorldofBooks

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    Condition: Used - Very good

    US$ 2.86

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    Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

  • Language: English

    Published by Trotman Publishing, 2012

    1846702364 / 9781846702365

    • Softcover

    Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd

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    Condition: Used - Good

    US$ 6.26

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    Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.