Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Seller: BookHolders, Towson, MD, U.S.A.
Condition: Very Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] Publisher: Business Expert Press Pub Date: 4/15/2016 Binding: Paperback Pages: 186 Reprint edition.
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Seller: BookHolders, Towson, MD, U.S.A.
Condition: Fair. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] [ Water Damage: SLIGHT, doesn't affect use ] Publisher: Business Expert Press Pub Date: 4/15/2016 Binding: Paperback Pages: 186 Reprint edition.
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Seller: Lucky's Textbooks, Dallas, TX, U.S.A.
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Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
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Paperback. Condition: Like New. Ships in a BOX from Central Missouri! Like Brand NEW. No tears, highlighting or writing because it's never been used! May have minor shelf wear. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Seller: California Books, Miami, FL, U.S.A.
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Language: English
Published by Business Expert Press, 2016
ISBN 10: 163742373X ISBN 13: 9781637423738
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Language: English
Published by Business Expert Press, US, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Paperback. Condition: New. All the world's most advanced economies are dominated by service. The service sector also employs the largest number of people and it is the fastest growing sector, both in number of companies and employees.The questions posed in the book are:(1) How is it growing?(2)What are these new service innovations?(3)What are the drivers?(4)How can organizations work with service innovations in a structured way?The book views service as the value-creating activity that customers perform in their own context. The role of a company is to provide the resources and knowledge to enable value creation. Based on this view, we develop a model of service innovation and develop guidelines for what is required from the organizational perspective; how should an organization view its customers in order to be successful, what does a service development process look like, and how to transform an organization that has a product focus to a service or solution provider.Despite the heightened focus on service in society, most models and theories of innovation are based on that the norm is a physical good. We believe that the norm is actually experiential and service based. This book addresses this mismatch of theory and practice for the benefit of those who are seeking to understand, teach, and practice service innovation.
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Seller: Majestic Books, Hounslow, United Kingdom
Condition: New. pp. 186.
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Seller: ALLBOOKS1, Direk, SA, Australia
Brand new book. Fast ship. Please provide full street address as we are not able to ship to P O box address.
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
Condition: New. 2016. paperback. . . . . .
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
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Condition: New. pp. 186.
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
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Condition: New. 2016. paperback. . . . . . Books ship from the US and Ireland.
Language: English
Published by Business Expert Press 2016-04-15, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Seller: Chiron Media, Wallingford, United Kingdom
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Add to basketPaperback. Condition: New.
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Seller: Ria Christie Collections, Uxbridge, United Kingdom
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Add to basketCondition: New. In.
Language: English
Published by Business Expert Press, 2016
ISBN 10: 163742373X ISBN 13: 9781637423738
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Add to basketHardcover. Condition: Brand New. 186 pages. 6.00x0.50x9.00 inches. In Stock.
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Language: English
Published by Business Expert Press, US, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Seller: Rarewaves.com UK, London, United Kingdom
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Add to basketPaperback. Condition: New. All the world's most advanced economies are dominated by service. The service sector also employs the largest number of people and it is the fastest growing sector, both in number of companies and employees.The questions posed in the book are:(1) How is it growing?(2)What are these new service innovations?(3)What are the drivers?(4)How can organizations work with service innovations in a structured way?The book views service as the value-creating activity that customers perform in their own context. The role of a company is to provide the resources and knowledge to enable value creation. Based on this view, we develop a model of service innovation and develop guidelines for what is required from the organizational perspective; how should an organization view its customers in order to be successful, what does a service development process look like, and how to transform an organization that has a product focus to a service or solution provider.Despite the heightened focus on service in society, most models and theories of innovation are based on that the norm is a physical good. We believe that the norm is actually experiential and service based. This book addresses this mismatch of theory and practice for the benefit of those who are seeking to understand, teach, and practice service innovation.
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Seller: Buchpark, Trebbin, Germany
Condition: Sehr gut. Zustand: Sehr gut | Sprache: Englisch | Produktart: Bücher | All the world's most advanced economies are dominated by service. The service sector also employs the largest number of people and it is the fastest growing sector, both in number of companies and employees. The questions posed in the book are: (1) How is it growing; (2) what are these new service innovations; (3) what are the drivers; and (4) how can organizations work with service innovations in a structured way? The book views service as the value-creating activity that customers perform in their own context. The role of a company is to provide the resources and knowledge to enable value creation. Based on this view, we develop a model of service innovation and develop guidelines for what is required from the organizational perspective; how should an organization view its customers in order to be successful, what does a service development process look like, and how to transform an organization that has a product focus to a service or solution provider.
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Seller: moluna, Greven, Germany
Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Views service as the value-creating activity that customers perform in their own context. The role of a company is to provide the resources and knowledge to enable value creation. Based on this view, this book develops a model of service innovation and deve.