Hoffer J A (38 results)
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Greg J. Bamber,Jody Hoffer Gittell,Thomas A. Kochan,Andrew Von Nordenflycht
- Hardcover
Seller: AwesomeBooks, Wallingford, United KingdomAwesomeBooks
Contact seller5-star sellerCondition: Used - Very good
US$ 7.42
US$ 5.62 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly… been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J., Gittell, Jody Hoffer, Kochan, Thomas A., Nordenflycht, Andrew Von
- Hardcover
Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contact seller5-star sellerCondition: Used - Good
US$ 12.91
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Ambivalent Legacy : A Legal History of the South
Lawrence M. Friedman; Tony A. Freyer; Harry N. Scheiber; John V. Orth; Philip J. Schwarz; Thomas D. Morris; Mark V. Tushnet; Peter C. Hoffer; A. G. Roeber; Kermit L.
- Hardcover
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contact seller5-star sellerCondition: Used - Good
US$ 15.00
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Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J., Kochan, Thomas A., Gittell, Jody Hoffer, Von Nordenflycht, Andrew
- Hardcover
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contact seller5-star sellerCondition: Used - Very good
US$ 15.35
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Greg J. Bamber,Jody Hoffer Gittell,Thomas A. Kochan,Andrew Von Nordenflycht
- Hardcover
Seller: Bahamut Media, Reading, United KingdomBahamut Media
Contact seller5-star sellerCondition: Used - Very good
US$ 7.57
US$ 9.52 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
- Softcover
Seller: Anybook.com, Lincoln, United KingdomAnybook.com
Contact seller5-star sellerCondition: Used - Poor
US$ 3.52
US$ 18.56 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1200grams, ISBN:9781408264317.
- Softcover
Seller: Anybook.com, Lincoln, United KingdomAnybook.com
Contact seller5-star sellerCondition: Used - Good
US$ 3.52
US$ 18.56 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1450grams, ISBN:9780136132967.
- Softcover
Seller: Anybook.com, Lincoln, United KingdomAnybook.com
Contact seller5-star sellerCondition: Used - Good
US$ 3.52
US$ 18.56 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1250grams, ISBN:9780135094891.
- Softcover
Seller: Anybook.com, Lincoln, United KingdomAnybook.com
Contact seller5-star sellerCondition: Used - Good
US$ 3.52
US$ 18.56 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1250grams, ISBN:9780135094891.
- Hardcover
Seller: Anybook.com, Lincoln, United KingdomAnybook.com
Contact seller5-star sellerCondition: Used - Good
US$ 3.52
US$ 21.50 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1650grams, ISBN:9780132240765.
- Softcover
Seller: Anybook.com, Lincoln, United KingdomAnybook.com
Contact seller5-star sellerCondition: Used - Good
US$ 3.52
US$ 21.50 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1500grams, ISBN:9780136132967.
- Hardcover
Seller: Anybook.com, Lincoln, United KingdomAnybook.com
Contact seller5-star sellerCondition: Used - Good
US$ 3.52
US$ 21.50 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1650grams, ISBN:9780132240765.
Published by New York State Agricultural Experiment Station, Geneva, New York
Seller: Terrace Horticultural Books, St. Paul, MN, U.S.A.Terrace Horticultural Books
Contact seller4-star sellerCondition: Used - Very good
US$ 2.90
US$ 6.99 shippingShips within U.S.A.Quantity: 1 available
Add to basketStapleBound. Condition: Very Good. Copyright Date: 1938 8 1/2 inches x 6 Inches, March 1938, PP.12, Ask About Any Other Bulletin, Annual, Circular, Special Report or Technical Bulletin Issued By The Station Over Its History Including A Nearly Complete Set Circular No. 179 New York Agricultural Experiment Station, Geneva New York…. B & W Photos (illustrator).
Published by New York State Agricultural Experiment Station, Geneva, New York
Seller: Terrace Horticultural Books, St. Paul, MN, U.S.A.Terrace Horticultural Books
Contact seller4-star sellerCondition: Used - Very good
US$ 2.90
US$ 6.99 shippingShips within U.S.A.Quantity: 1 available
Add to basketStapleBound. Condition: Very Good. Copyright Date: 1938 8 1/2 inches x 6 Inches, March 1938, PP.12, Ask About Any Other Bulletin, Annual, Circular, Special Report or Technical Bulletin Issued By The Station Over Its History Including A Nearly Complete Set Circular No. 180 REvised New York Agricultural Experiment Station, Geneva…New York. B & W Photos (illustrator).
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan et Andrew Von Nordenflycht
- Hardcover
Seller: Ammareal, Morangis, FranceAmmareal
Contact seller5-star sellerCondition: Used - Fine
US$ 7.43
US$ 19.29 shippingShips from France to U.S.A.Quantity: 1 available
Hardcover. Condition: Très bon. Légères traces d'usure sur la couverture. Jaquette abîmée. Edition 2009. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Slight signs of wear on the cover. Damaged dust jacket. Edition 2009. Ammareal give…s back up to 15% of this item's net price to charity organizations.
- Hardcover
Seller: Anybook.com, Lincoln, United KingdomAnybook.com
Contact seller5-star sellerCondition: Used - Fair
US$ 9.35
US$ 21.50 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Book contains pen markings. In fair condition, suitable as a study copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1900gr…ams, ISBN:9780131453203.
- Softcover
Seller: Anybook.com, Lincoln, United KingdomAnybook.com
Contact seller5-star sellerCondition: Used - Good
US$ 20.18
US$ 18.56 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1300grams, ISBN:9781292101859.
Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
- Hardcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: New
US$ 46.68
US$ 2.64 shippingShips within U.S.A.Quantity: 2 available
Condition: New.
More images- Hardcover
Seller: Rarewaves.com USA, London, LONDO, United KingdomRarewaves.com USA
Contact seller5-star sellerCondition: New
US$ 49.33
Free ShippingShips from United Kingdom to U.S.A.Quantity: 1 available
Hardback. Condition: New. "And you thought the passengers were mad. Airline employees are fed up, too-with pay cuts, increased workloads and management's miserly ways, which leave workers to explain to often-enraged passengers why flying has become such a miserable experience."-New York Times, December 22, 2007When both an indus…try's workers and its customers report high and rising frustration with the way they are being treated, something is fundamentally wrong. In response to these conditions, many of the world's airlines have made ever-deeper cuts in services and their workforces. Is it too much to expect airlines, or any other enterprise, to provide a fair return to investors, high-quality reliable service to their customers, and good jobs for their employees?Measured against these three expectations, the airline industry is failing. In the first five years of the twenty-first century alone, U.S. airlines lost a total of $30 billion while shedding 100,000 jobs, forcing the remaining workers to give up over $15 billion in wages and benefits. Combined with plummeting employee morale, shortages of air traffic controllers, and increased congestion and flight delays, a total collapse of the industry may be coming. Is this state of affairs inevitable? Or is it possible to design a more sustainable, less volatile industry that better balances the objectives of customers, investors, employees, and the wider society? Does deregulation imply total abrogation of government's responsibility to oversee an industry showing the clear signs of deterioration and increasing risk of a pending crisis?Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore such questions in a well-informed and engaging way, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental Airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service, labor relations policies that avoid long drawn-out conflicts in negotiating new agreements, and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles.
Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
- Hardcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: Used - As new
US$ 54.50
US$ 2.64 shippingShips within U.S.A.Quantity: 2 available
Condition: As New. Unread book in perfect condition.
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
- Hardcover
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrelandKennys Bookshop and Art Galleries Ltd.
Contact seller5-star sellerCondition: New
US$ 53.62
US$ 11.10 shippingShips from Ireland to U.S.A.Quantity: 1 available
Condition: New. Num Pages: 240 pages, 41. BIC Classification: KNGV; LNHR. Category: (G) General (US: Trade). Dimension: 229 x 152 x 23. Weight in Grams: 514. . 2009. Illustrated. hardcover. . . . .
Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
- Hardcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: Used - As new
US$ 53.47
US$ 20.47 shippingShips from United Kingdom to U.S.A.Quantity: 2 available
Condition: As New. Unread book in perfect condition.
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
- Hardcover
Seller: Kennys Bookstore, Olney, MD, U.S.A.Kennys Bookstore
Contact seller5-star sellerCondition: New
US$ 63.20
US$ 10.50 shippingShips within U.S.A.Quantity: 1 available
Condition: New. Num Pages: 240 pages, 41. BIC Classification: KNGV; LNHR. Category: (G) General (US: Trade). Dimension: 229 x 152 x 23. Weight in Grams: 514. . 2009. Illustrated. hardcover. . . . . Books ship from the US and Ireland.
Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
- Hardcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: New
US$ 57.51
US$ 20.47 shippingShips from United Kingdom to U.S.A.Quantity: 2 available
Condition: New.
Up in the Air: How the Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J./ Gittell, Jody Hoffer/ Kochan, Thomas A./ Von Nordenflycht, Andrew
- Hardcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
Contact seller5-star sellerCondition: New
US$ 70.52
US$ 17.05 shippingShips from United Kingdom to U.S.A.Quantity: 2 available
Hardcover. Condition: Brand New. 1st edition. 240 pages. 9.00x6.10x0.90 inches. In Stock.
Up in the Air. How Airlines Can Improve Performance by Engaging Their Employees.
Bamber, Greg J. / Hoffer Gittell, Jody / Kochan, Thomas A. / Nordenflycht, Andrew von
- Hardcover
Seller: Der Buchfreund, Wien, AustriaDer Buchfreund
Contact seller4-star sellerCondition: Used - Very good
US$ 9.63
US$ 84.74 shippingShips from Austria to U.S.A.Quantity: 1 available
Original-Halbleinenband. Condition: Sehr gut. Dust Jacket Condition: Gut. gr8 Original-Halbleinenband en 222 pp. Schutzumschlag: Gut.
Ambivalent legacy: A legal history of the South
Lawrence M. Friedman; Tony A. Freyer; Harry N. Scheiber; John V. Orth; Philip J. Schwarz; Thomas D. Morris; Mark V. Tushnet; Peter C. Hoffer; A. G. Roeber; Kermit L.
- Hardcover
Seller: Swan Trading Company, GEORGETOWN, TX, U.S.A.Swan Trading Company
Contact seller5-star sellerCondition: Used - Good
US$ 99.15
Free ShippingShips within U.S.A.Quantity: 1 available
hardcover. Condition: Good. Missing. Hardcover ex-library with typical marks shows moderate cover wear. No jacket. Text is unmarked. Ships FAST.
- Hardcover
Seller: moluna, Greven, Germanymoluna
Contact seller5-star sellerCondition: New
US$ 58.01
US$ 57.26 shippingShips from Germany to U.S.A.Quantity: Over 20 available
Gebunden. Condition: New. Using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance competing interests.Ü.
- Hardcover
Seller: Rarewaves.com UK, London, United KingdomRarewaves.com UK
Contact seller5-star sellerCondition: New
US$ 41.44
US$ 88.68 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Hardback. Condition: New. "And you thought the passengers were mad. Airline employees are fed up, too-with pay cuts, increased workloads and management's miserly ways, which leave workers to explain to often-enraged passengers why flying has become such a miserable experience."-New York Times, December 22, 2007When both an indus…try's workers and its customers report high and rising frustration with the way they are being treated, something is fundamentally wrong. In response to these conditions, many of the world's airlines have made ever-deeper cuts in services and their workforces. Is it too much to expect airlines, or any other enterprise, to provide a fair return to investors, high-quality reliable service to their customers, and good jobs for their employees?Measured against these three expectations, the airline industry is failing. In the first five years of the twenty-first century alone, U.S. airlines lost a total of $30 billion while shedding 100,000 jobs, forcing the remaining workers to give up over $15 billion in wages and benefits. Combined with plummeting employee morale, shortages of air traffic controllers, and increased congestion and flight delays, a total collapse of the industry may be coming. Is this state of affairs inevitable? Or is it possible to design a more sustainable, less volatile industry that better balances the objectives of customers, investors, employees, and the wider society? Does deregulation imply total abrogation of government's responsibility to oversee an industry showing the clear signs of deterioration and increasing risk of a pending crisis?Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore such questions in a well-informed and engaging way, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental Airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service, labor relations policies that avoid long drawn-out conflicts in negotiating new agreements, and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles.
Language: English
Published by CRC Press 1999-03-31, 1999
- Hardcover
Seller: Chiron Media, Wallingford, United KingdomChiron Media
Contact seller5-star sellerCondition: New
US$ 335.56
US$ 21.13 shippingShips from United Kingdom to U.S.A.Quantity: 5 available
Hardcover. Condition: New.
