James C Spohrer (131 results)
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Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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Paperback. Condition: new. Paperback. If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and…practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary manufacturing systems. Topics include: Adoption of health information technology (HIT)Aging society: the impact of age on traditional service system constructs Anthropology in service science Applying service design techniques to healthcare Co-creating value Cognitive systems modeling of service systems Context-related service: the human aspect of service systemsDesigning services for underserved populationsEthics dividend in services: how it may be cultivated, grown, and measuredGovernance of service systems Human aspects of change when applying Lean Six Sigma methods and toolsHuman side of service dominant logic in B2B settingsHuman-computer interaction and HF in software technologiesService network configuration impacts on customer experience Simulating employees and customers in service systems Systems design and the customer experienceUsability and human side of electronic financial services The book also discusses issues that arise in shop floor and office environments in the quest for manufacturing agility, i.e. enhancement and integration of human skills with hardware performance for improved market competitiveness, management of change, product and process quality, and human-system reliability. It provides a foundation upon which researchers and practitioners can contri Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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Seller: Majestic Books, Hounslow, United KingdomMajestic Books
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Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
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Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE
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Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
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Seller: Books Puddle, New York, NY, U.S.A.Books Puddle
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Condition: New. 1st edition NO-PA16APR2015-KAP.
Language: English
Published by Springer, 2016
Series: Book 8 of 10 - Service Science: Research and Innovations in the Service Economy
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Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
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Language: English
Published by Springer, 2011
Series: Book 4 of 10 - Service Science: Research and Innovations in the Service Economy
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Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
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Language: English
Published by Springer, 2011
Series: Book 2 of 10 - Service Science: Research and Innovations in the Service Economy
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Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
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Language: English
Published by Springer, 2013
Series: Book 2 of 10 - Service Science: Research and Innovations in the Service Economy
- Softcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
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Seller: Biblios, frankfurt am main, HESSE, GermanyBiblios
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Science of Service Systems
Demirkan, Haluk (EDT); Spohrer, James C. (EDT); Krishna, Vikas (EDT); Chase, Richard B. (FRW)
Language: English
Published by Springer, 2011
Series: Book 4 of 10 - Service Science: Research and Innovations in the Service Economy
- Hardcover
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Science of Service Systems
Demirkan, Haluk (EDT); Spohrer, James C. (EDT); Krishna, Vikas (EDT); Chase, Richard B. (FRW)
Language: English
Published by Springer, 2011
Series: Book 4 of 10 - Service Science: Research and Innovations in the Service Economy
- Hardcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrelandKennys Bookshop and Art Galleries Ltd.
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Condition: New. 2019. 1st Edition. paperback. . . . . .
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Language: English
Published by Springer, 2013
Series: Book 4 of 10 - Service Science: Research and Innovations in the Service Economy
- Softcover
Seller: preigu, Osnabrück, Germanypreigu
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Taschenbuch. Condition: Neu. The Science of Service Systems | Haluk Demirkan (u. a.) | Taschenbuch | Service Science: Research and Innovations in the Service Economy | xxiv | Englisch | 2013 | Springer | EAN 9781461428688 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]…hartmann[at]springer[dot]com | Anbieter: preigu.
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Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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Language: English
Published by Springer US, Springer US, 2013
Series: Book 4 of 10 - Service Science: Research and Innovations in the Service Economy
- Softcover
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
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Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, ex…amining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making and maturity models) to the informal (analysis frameworks, design heuristics, anecdotal observations), these contributions provide a snapshot in time of the gradually emerging scientific understanding of service systems. The Science of Service Systems, along with its companion text, Service Systems Implementation, is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science.
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Language: English
Published by Springer New York, 2016
Series: Book 8 of 10 - Service Science: Research and Innovations in the Service Economy
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Seller: moluna, Greven, Germanymoluna
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Language: English
Published by Springer, 2013
Series: Book 2 of 10 - Service Science: Research and Innovations in the Service Economy
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Seller: Books Puddle, New York, NY, U.S.A.Books Puddle
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Condition: New. pp. 336.
Language: English
Published by Springer, 2013
Series: Book 4 of 10 - Service Science: Research and Innovations in the Service Economy
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Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
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Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
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Paperback. Condition: Brand New. 482 pages. 9.00x6.00x0.90 inches. In Stock.
Language: English
Published by Springer, 2011
Series: Book 2 of 10 - Service Science: Research and Innovations in the Service Economy
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Seller: Books Puddle, New York, NY, U.S.A.Books Puddle
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Condition: New. pp. 336.
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Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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Language: English
Published by Springer, 2011
Series: Book 4 of 10 - Service Science: Research and Innovations in the Service Economy
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Seller: Books Puddle, New York, NY, U.S.A.Books Puddle
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Condition: New. pp. 384.
Language: English
Published by Springer, 2016
Series: Book 8 of 10 - Service Science: Research and Innovations in the Service Economy
- Hardcover
Seller: Books Puddle, New York, NY, U.S.A.Books Puddle
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Condition: New. 1st ed. 2016 edition NO-PA16APR2015-KAP.
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Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
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Seller: moluna, Greven, Germanymoluna
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Condition: New. James C. Spohrer, Louis E. FreundIf there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must .
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Seller: Kennys Bookstore, Olney, MD, U.S.A.Kennys Bookstore
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Condition: New. 2019. 1st Edition. paperback. . . . . . Books ship from the US and Ireland.
