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Jan Smets (134 results)
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jan smets
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Condition: New. Smets, Jan (illustrator).
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Teacher, Where Are You?
Language: English
Published by Austin Macauley Publishers, GB, 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
US$ 16.21
Free Shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketPaperback. Condition: New. Smets, Jan (illustrator).
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Teacher, Where Are You?
Language: English
Published by Austin Macauley Publishers Ltd., 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
PAP. Condition: New. Smets, Jan (illustrator). New Book. Shipped from UK. Established seller since 2000.
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Condition: As New. Smets, Jan (illustrator). Unread book in perfect condition.
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Teacher, Where Are You?
Language: English
Published by Austin Macauley Publishers, GB, 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
Paperback. Condition: New. Smets, Jan (illustrator).
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Teacher, Where Are You?
Language: English
Published by Austin Macauley Publishers Ltd., 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 4 out of 5 stars
PAP. Condition: New. Smets, Jan (illustrator). New Book. Shipped from UK. Established seller since 2000.
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Condition: new. Smets, Jan (illustrator).
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Condition: New. Smets, Jan (illustrator).
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Condition: As New. Unread book in perfect condition.
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Condition: As New. Unread copy in mint condition.
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Condition: New. Brand New.
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Teacher, Where Are You?
Language: English
Published by Austin Macauley Publishers, 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
US$ 15.19
US$ 13.31 shipping
Ships from United Kingdom to U.S.A.Quantity: 2 available
Add to basketPaperback. Condition: Brand New. Smets, Jan (illustrator). 54 pages. 11.02x8.50x0.10 inches. In Stock.
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PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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Teacher, Where Are You?
Language: English
Published by Austin Macauley Publishers, 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
Seller rating 5 out of 5 stars
Condition: New. Smets, Jan (illustrator). 2025. paperback. . . . . .
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Teacher, Where Are You?
Language: English
Published by Austin Macauley Publishers, 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
US$ 18.15
US$ 13.31 shipping
Ships from United Kingdom to U.S.A.Quantity: 2 available
Add to basketPaperback. Condition: Brand New. Smets, Jan (illustrator). 54 pages. 11.02x8.50x0.10 inches. In Stock.
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Teacher, Where Are You?
Language: English
Published by Austin Macauley Publishers, 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
Condition: New. Smets, Jan (illustrator). 2025. paperback. . . . . . Books ship from the US and Ireland.
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Contact Center Management
Language: English
Published by Lannoo Publishers, BE, 2019
ISBN 10: 9401454108 ISBN 13: 9789401454100
Paperback. Condition: New. Call centres are no longer the ugly duckling in your company. How do contact centres create value to company and client? Has social media killed our contact centres? How do we throw off the negative aura surrounding contact centres? Judging by the amount of employees in the contact centres of today's companies, one cannot simply overlook their importance to sales, marketing and customer service. Yet somehow still the cliché lives on that customers don't like these out-of-touch, impersonal contact centres. But how do these clichés stand up to the test of reality?Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client.
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Contact Center Management
Language: English
Published by Lannoo Publishers, BE, 2019
ISBN 10: 9401454108 ISBN 13: 9789401454100
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: New. Call centres are no longer the ugly duckling in your company. How do contact centres create value to company and client? Has social media killed our contact centres? How do we throw off the negative aura surrounding contact centres? Judging by the amount of employees in the contact centres of today's companies, one cannot simply overlook their importance to sales, marketing and customer service. Yet somehow still the cliché lives on that customers don't like these out-of-touch, impersonal contact centres. But how do these clichés stand up to the test of reality?Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client.
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Contact Center Management
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 4 out of 5 stars
US$ 27.46
US$ 6.68 shipping
Ships from United Kingdom to U.S.A.Quantity: 15 available
Add to basketPAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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Teacher, Where Are You?
Language: English
Published by Austin Macauley Publishers -, 2025
ISBN 10: 1035887916 ISBN 13: 9781035887910
US$ 12.75
US$ 20.62 shipping
Ships from United Kingdom to U.S.A.Quantity: 4 available
Add to basketpaperback. Condition: New. Smets, Jan (illustrator).
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Hardcover. Condition: Very Good. Dust Jacket Condition: No DJ. Hard-to-find title. Hardcover. No jacket (as issued?) Binding sound, text clean, light shelfwear.104 pages. Bilingual edition. Book.
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Teacher, Where Are You?
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 15.39
US$ 19.96 shipping
Ships from United Kingdom to U.S.A.Quantity: 4 available
Add to basketCondition: New. Smets, Jan (illustrator).
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Teacher, Where Are You?
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 17.70
US$ 19.96 shipping
Ships from United Kingdom to U.S.A.Quantity: 4 available
Add to basketCondition: As New. Smets, Jan (illustrator). Unread book in perfect condition.
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Contact Center Management (Paperback)
Language: English
Published by Lannoo Publishers, Tielt, 2019
ISBN 10: 9401454108 ISBN 13: 9789401454100
Paperback. Condition: new. Paperback. Call centres are no longer the ugly duckling in your company. How do contact centres create value to company and client? Has social media killed our contact centres? How do we throw off the negative aura surrounding contact centres? Judging by the amount of employees in the contact centres of today's companies, one cannot simply overlook their importance to sales, marketing and customer service. Yet somehow still the cliche lives on that customers don't like these out-of-touch, impersonal contact centres. But how do these cliches stand up to the test of reality? Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client. AUTHOR: Jan Smets is Director Customer Care at Belgian mail organisation bpost and manager of the organisation's three contact centres. Before that, he was at the head of the customer service department at Belgacom, which makes up one of the largest contact centre organisations in Belgium. He is a highly sought-after speaker and lecturer. SELLING POINTS: . Insider's view on an often-ignored centre of value creation . Steers clear of vague slogans and cliches . Grounded in reality and years of experience 30 colour images Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Condition: New. Smets, Jan (illustrator).
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Contact Center Management: From Complaint Department to Value Center
Language: English
Published by Lannoo Publishers 2019-01-16, 2019
ISBN 10: 9401454108 ISBN 13: 9789401454100
US$ 24.06
US$ 20.62 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketPaperback. Condition: New.
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Contact Center Management : From Complaint Department to Value Center
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 27.44
US$ 19.96 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New.
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Contact Center Management: From Complaint Department to Value Center
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
US$ 33.41
US$ 15.94 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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US$ 32.83
US$ 16.64 shipping
Ships from United Kingdom to U.S.A.Quantity: 2 available
Add to basketPaperback. Condition: Brand New. 01 edition. 310 pages. 9.50x6.50x0.75 inches. In Stock.
