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Joe Heapy (56 results)
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Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Condition: good. This is a pre-loved book that shows moderate signs of wear from previous reading. You may notice creases, edge wear, or a cracked spine, but it remains in solid, readable condition.Please note:-May include library or rental stickers, stamps, or markings.-Supplemental materials e.g., CDs, access codes, inserts are not guaranteed.-Box sets may not come with the original outer box. If it does, the box will not be in perfect condition. -Sourced from donation centers; authenticity not verified with publisher. Your satisfaction is our top priority! If you have any questions or concerns about your order, please don't hesitate to reach out. Thank you for shopping with us and supporting small businessâ"happy reading!
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The Journey to the Interface: How Public Service Design Can Connect Users to Reform
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Paperback. Condition: Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality.
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Customer-Driven Transformation
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 4 out of 5 stars
US$ 47.23
US$ 5.60 shipping
Ships from United Kingdom to U.S.A.Quantity: 15 available
Add to basketPAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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Paperback. Condition: New. Service design is the activity of utilizing resources and people to build and sustain services that not only meet customers' needs, but also add that little bit of magic or true competitive advantage. In an overcrowded marketplace there is often little opportunity to break away from the pack and influence customer perceptions; Customer-Driven Transformation demonstrates how to use design thinking as a driver for organizational change to translate your vision into compelling services that will delight your customers. How did companies like Netflix, Airbnb and Uber revolutionize industries and win loyal followers? They started here. By thinking about what customers need foremost, you can reinvent your value proposition and deliver services that work. Customer-Driven Transformation shows how to instill an outside-in approach to strategy, moving away from management that's technology, marketing or resource optimization-led, towards being customer-inspired and experimental with innovation. It is a practical guide for any business to lead a transformational programme and use design thinking to change how services are created, ensuring they are expertly designed, elegant in use and advance in customer-mindedness. With ground-breaking case studies from the likes of E.On Energy, Hyundai Motor Company and Bupa, this cutting-edge book will empower companies to take control of customer experience and deliver long-lasting and impactful change. Focusing on one of the hottest management topics, it is an inspiring read for any business leader to understand how to reinvent their value proposition, gain market share and win customers.
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Customer-Driven Transformation: How Being Design-Led Helps Companies Get the Right Services to Market (Paperback or Softback)
Language: English
Published by Kogan Page 7/28/2018, 2018
ISBN 10: 0749483016 ISBN 13: 9780749483012
Paperback or Softback. Condition: New. Customer-Driven Transformation: How Being Design-Led Helps Companies Get the Right Services to Market. Book.
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Condition: As New. Unread book in perfect condition.
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Customer-Driven Transformation: How Being Design-led Helps Companies Get the Right Services to Market
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
Seller rating 5 out of 5 stars
First Edition
Condition: New. 2018. 1st Edition. Paperback. . . . . .
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Customer-Driven Transformation: How Being Design-led Helps Companies Get the Right Services to Market
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Seller rating 5 out of 5 stars
US$ 52.41
US$ 19.58 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketPaperback / softback. Condition: New. New copy - Usually dispatched within 4 working days.
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Customer-Driven Transformation: How Being Design-led Helps Companies Get the Right Services to Market
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
US$ 56.23
US$ 16.12 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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Customer-Driven Transformation : How being design-led helps companies get the right services to market
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 52.40
US$ 20.19 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New.
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Condition: New. 2018. 1st Edition. Paperback. . . . . . Books ship from the US and Ireland.
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Customer-Driven Transformation : How being design-led helps companies get the right services to market
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 61.42
US$ 20.19 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: As New. Unread book in perfect condition.
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US$ 71.69
US$ 13.46 shipping
Ships from United Kingdom to U.S.A.Quantity: 2 available
Add to basketPaperback. Condition: Brand New. 200 pages. 9.25x6.25x0.50 inches. In Stock.
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Paperback. Condition: New. Service design is the activity of utilizing resources and people to build and sustain services that not only meet customers' needs, but also add that little bit of magic or true competitive advantage. In an overcrowded marketplace there is often little opportunity to break away from the pack and influence customer perceptions; Customer-Driven Transformation demonstrates how to use design thinking as a driver for organizational change to translate your vision into compelling services that will delight your customers. How did companies like Netflix, Airbnb and Uber revolutionize industries and win loyal followers? They started here. By thinking about what customers need foremost, you can reinvent your value proposition and deliver services that work. Customer-Driven Transformation shows how to instill an outside-in approach to strategy, moving away from management that's technology, marketing or resource optimization-led, towards being customer-inspired and experimental with innovation. It is a practical guide for any business to lead a transformational programme and use design thinking to change how services are created, ensuring they are expertly designed, elegant in use and advance in customer-mindedness. With ground-breaking case studies from the likes of E.On Energy, Hyundai Motor Company and Bupa, this cutting-edge book will empower companies to take control of customer experience and deliver long-lasting and impactful change. Focusing on one of the hottest management topics, it is an inspiring read for any business leader to understand how to reinvent their value proposition, gain market share and win customers.
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Condition: new.
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US$ 141.25
US$ 20.85 shipping
Ships from United Kingdom to U.S.A.Quantity: 1 available
Add to basketPaperback. Condition: New.
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Customer experience design. Imparare a mettere i clienti al centro con il design thinking
Language: Italian
ISBN 10: 8850334842 ISBN 13: 9788850334841
Seller: libreriauniversitaria.it, Occhiobello, RO, Italy
Seller rating 4 out of 5 stars
Condition: NEW.
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Bug Club KS1 Red Pro Independent Pack of 64 reading books (Autumn 2021)
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
US$ 152.90
US$ 16.12 shipping
Ships from United Kingdom to U.S.A.Quantity: 1 available
Add to basketCondition: New. In.
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Bug Club Pro Independent Red Book Band (KS1) Pack (72 books)
Language: English
Published by Pearson Education 2020-02-11, 2020
ISBN 10: 1292342897 ISBN 13: 9781292342894
US$ 162.67
US$ 20.85 shipping
Ships from United Kingdom to U.S.A.Quantity: 3 available
Add to basketPaperback. Condition: New.
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US$ 175.70
US$ 26.92 shipping
Ships from United Kingdom to U.S.A.Quantity: 2 available
Add to basketPaperback. Condition: Brand New. 19.69x12.99x1.18 inches. In Stock.
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Condition: New.
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Condition: As New. Unread book in perfect condition.
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International Bug Club Phonics Phase 4 Starter Pack (30 Books)
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 253.70
US$ 20.19 shipping
Ships from United Kingdom to U.S.A.Quantity: 3 available
Add to basketCondition: New.
