John Bateson Hoffman (62 results)
- Hardcover
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contact seller5-star sellerCondition: Used - Very good
US$ 8.17
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. 5. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
- Hardcover
Seller: HPB-Red, Dallas, TX, U.S.A.HPB-Red
Contact seller5-star sellerCondition: Used - Good
US$ 5.00
US$ 3.75 shippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.
- Hardcover
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contact seller5-star sellerCondition: Used - Very good
US$ 11.71
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. 4. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
- Softcover
Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
Contact seller5-star sellerCondition: Used - Good
US$ 6.26
US$ 6.62 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
- Softcover
Seller: Bahamut Media, Reading, , United KingdomBahamut Media
Contact seller5-star sellerCondition: Used - Very good
US$ 4.38
US$ 9.24 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
- Softcover
Seller: Ammareal, Morangis, , FranceAmmareal
Contact seller5-star sellerCondition: Used - Near fine
US$ 4.14
US$ 18.93 shippingShips from France to U.S.A.Quantity: 1 available
Softcover. Condition: Bon. Livre un peu vrillé. Pages cornées. Edition 2010. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Book slightly twisted. Dog-eared pages. Edition 2010. Ammareal gives back up to 15% of this item's net price to char…ity organizations.
Published by Cengage Learning
- Hardcover
Seller: Academic Book Solutions, Medford, NY, U.S.A.Academic Book Solutions
Contact seller5-star sellerCondition: Used - Very good
US$ 13.00
US$ 3.99 shippingShips within U.S.A.Quantity: 1 available
hardcover. Condition: VeryGood. A copy that may have been read, very minimal wear and tear. May have a remainder mark.
- Softcover
- International Edition
Seller: READINGON LLC, BOLINGBROOK, IL, U.S.A.READINGON LLC
Contact seller1-star sellerInternational EditionCondition: New
US$ 20.00
US$ 9.99 shippingShips within U.S.A.Quantity: 3 available
Paperback. Condition: New. INTERNATIONAL EDITION, brand New, International/Global Edition, NOT LOOSE LEAF VERSION,NO SOLUTION MANUAL, NO CD, NO ACCESS CARD, Soft Cover/ Paper Back written in English, Different ISBN and Cover Image from US Edition; Sometimes, the title is different from US Edition, and the exercises and homework…problem are in different orders or maybe completely different than the US edition, Please email us for confirmation. Some books may show some word such as Not for Sale or Restricted in US on the cover page. However, it is absolutely legal to use in USA, the book will be sent from IL or oversea warehouse based on the stock availability. book.
- Softcover
- International Edition
Seller: READINGON LLC, BOLINGBROOK, IL, U.S.A.READINGON LLC
Contact seller1-star sellerInternational EditionCondition: New
US$ 20.00
US$ 9.99 shippingShips within U.S.A.Quantity: 3 available
Paperback. Condition: New. INTERNATIONAL EDITION, brand New, International/Global Edition, NOT LOOSE LEAF VERSION,NO SOLUTION MANUAL, NO CD, NO ACCESS CARD, Soft Cover/ Paper Back written in English, Different ISBN and Cover Image from US Edition; Sometimes, the title is different from US Edition, and the exercises and homework…problem are in different orders or maybe completely different than the US edition, Please email us for confirmation. Some books may show some word such as Not for Sale or Restricted in US on the cover page. However, it is absolutely legal to use in USA, the book will be sent from IL or oversea warehouse based on the stock availability. book.
- Hardcover
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contact seller5-star sellerCondition: Used - Very good
US$ 41.90
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. 3. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
- Softcover
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contact seller5-star sellerCondition: Used - Fair
US$ 42.31
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Fair. 6. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
- Softcover
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contact seller5-star sellerCondition: Used - Very good
US$ 42.31
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. 6. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
- Softcover
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
Contact seller5-star sellerCondition: Used - Good
US$ 42.85
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
- Softcover
Seller: Bay State Book Company, North Smithfield, RI, U.S.A.Bay State Book Company
Contact seller5-star sellerCondition: Used - Very good
US$ 43.20
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: very_good.
- Hardcover
Seller: brandnewtexts4sale, Houston, TX, U.S.A.brandnewtexts4sale
Contact seller5-star sellerCondition: New
US$ 49.95
US$ 6.99 shippingShips within U.S.A.Quantity: 20 available
Hardcover. Condition: New. 100% BRAND NEW ORIGINAL US HARDCOVER STUDENT 5th Edition / Mint condition / Never been read / ISBN-13: 9781285429786 / Shipped out in one business day with free tracking. book.
Language: English
Published by South-Western, Cengage Learning, Andover 2009
- Softcover
Seller: Biblioteca di Babele, Tarquinia, VT, ItalyBiblioteca di Babele
Contact seller5-star sellerCondition: Used - Good
US$ 9.46
US$ 48.20 shippingShips from Italy to U.S.A.Quantity: 1 available
Condition: BUONO USATO. INGLESE Coperta illustrata a colori e con lievi irregolarità da fattore tempo ai margini. Buono stato interno, tagli regolari e pagine perfettamente salde alla costa. Libro completamente fruibile, con tabelle, figure ed illustrazioni in nero nel testo, numero pagine 646 (XXII, 624); da segnalare: alcune p…agine con sottolineature e/o segni a matita.
- Softcover
Seller: FIRENZELIBRI SRL, Reggello, FI, ItalyFIRENZELIBRI SRL
Contact seller5-star sellerCondition: Used - Very good
US$ 17.73
US$ 20.66 shippingShips from Italy to U.S.A.Quantity: 1 available
Condition: MOLTO BUONO. NOTA:Firma a penna blu al frontespizio. / Milano, Apogeo cm.19x23,5, pp.XVIII-366, brossura con copertina figurata. Collana PerCorsi Aziendali. In questo libro, i due autori fanno il punto sul tema del marketing dei servizi. Il volume è diviso in tre parti e gli argomenti trattati sono: comprendere il con…sumatore di servizi; comprendere la gestione dei servizi; comprendere il fornitore di servizi; l'ambiente fisico, il personale nelle attività dei servizi, strategie di comunicazione, politiche dei prezzi, la soddisfazione dei clienti, la qualità del servizio, il recupero del servizio.
- Softcover
Seller: Textbooks_Source, Columbia, MO, U.S.A.Textbooks_Source
Contact seller5-star sellerCondition: Used - Good
US$ 74.54
US$ 3.99 shippingShips within U.S.A.Quantity: Over 20 available
paperback. Condition: Good. 6th Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: New
US$ 83.20
US$ 2.64 shippingShips within U.S.A.Quantity: Over 20 available
Condition: New.
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: New
US$ 83.54
US$ 2.64 shippingShips within U.S.A.Quantity: Over 20 available
Condition: New.
- Softcover
Seller: Textbooks_Source, Columbia, MO, U.S.A.Textbooks_Source
Contact seller5-star sellerCondition: New
US$ 82.20
US$ 3.99 shippingShips within U.S.A.Quantity: Over 20 available
paperback. Condition: New. 6th Edition. Ships in a BOX from Central Missouri! UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: Used - As new
US$ 83.86
US$ 2.64 shippingShips within U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
- Softcover
Seller: LIBRERIA LEA+, Santiago, RM, ChileLIBRERIA LEA+
Contact seller4-star sellerCondition: New
US$ 36.14
US$ 37.00 shippingShips from Chile to U.S.A.Quantity: 2 available
Blanda. Condition: New. Dust Jacket Condition: Nuevo. 2. El principal objetivo de los autores es que el estudiante tome conciencia sobre los problemas específicos que hay en todo tipo de servicio al cliente. La manera de exponer los temas permite flexibilidad al profesor para complementar la obra con materiales propios, debido a… que la materia de marketing de servicios es relativamente joven en los planes de estudios. Sin embargo, el nivel de actualización de este texto ubica a los lectores en lo que necesita saber. Características-Introduce términos muy actuales en esta rama del marketing, como SERVQUAL, servucción (del vocablo francés servuction) o servipanorama (del inglés servicescapes). -Incluye 17 casos reales con desarrollo de actividades. -Contiene ejemplos de servicio en los negocios-e. -Presenta una introducción a los servicios-e. -Analiza los avances tecnológicos y las expectativas hacia el nuevo milenio. 960 gr. No Aplica (illustrator). Libro.
- Softcover
Seller: Chiron Media, Wallingford, , United KingdomChiron Media
Contact seller5-star sellerCondition: New
US$ 74.20
US$ 20.50 shippingShips from United Kingdom to U.S.A.Quantity: 10 available
Paperback. Condition: New.
More images- Softcover
- International Edition
Seller: Rarewaves.com USA, London, LONDO, United KingdomRarewaves.com USA
Contact seller5-star sellerInternational EditionCondition: New
US$ 93.03
Free ShippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Paperback. Condition: New. This new international edition of Services Marketing provides an up-to-date and comprehensive overview of the services marketing industry focusing strongly on customer satisfaction, service quality and customer service. Building on the seminal work of Hoffman and Bateson, the authors provide an excelle…nt combination of real-world case studies and service marketing theory ideal for students and practitioners alike.
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: Used - As new
US$ 90.82
US$ 2.64 shippingShips within U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: New
US$ 77.59
US$ 19.85 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New.
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: Used - As new
US$ 85.32
US$ 19.85 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: New
US$ 86.92
US$ 19.85 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New.
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: Used - As new
US$ 94.21
US$ 19.85 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
