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  • Language: English

    Published by Penguin Putnam Inc, 2010

    1591843499 / 9781591843498

    • Hardcover

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    Hardback. Condition: Very Good. Top companies around the world turn to MIT's Jonathan Byrnes to figure out where the profit is. Using his systematic process for analyzing profitability, they can quickly determine which parts of the business are worth expanding and which are just a drain on resources. Then, using Byrnes's "profit levers," they can turn unprofitable business into good business and good business into great business. We now live in the Age of Precision Markets, yet most of the management processes taught in business schools were developed for the prior Age of Mass Markets. Today's savviest managers are exploiting this disconnect. They're rethinking strategy, customer relations, operations, and metrics, and overcoming internal resistance to constructive change. They also reject such harmful myths as: * Revenues are good, costs are bad * All customers should get the same great service * If everyone does his or her job well, the company will prosper Byrnes reveals an uncomfortable truth: It's possible, even easy, for everyone to meet or exceed their budget targets and for the company still to have an enormous portion of the business unprofitable by any measure. But profit levers can flip everything around. For instance, several leading companies have utilized profit levers to increase their sales by over 35 percent in their highest penetrated customers, while others have reduced their operating costs- and their customers' costs-by over 30 percent One company described in the book raised its net profits by over 50 percent in a three-year period. The book is a practical, step-by-step guide to achieving these results. Every business has enormous potential waiting to be unleashed; this book offers bold new strategies to help you find and grow those islands of profit.…

  • Language: English

    Published by Penguin Putnam Inc, 2010

    1591843499 / 9781591843498

    • Hardcover

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    Hardback. Condition: Good. Top companies around the world turn to MIT's Jonathan Byrnes to figure out where the profit is. Using his systematic process for analyzing profitability, they can quickly determine which parts of the business are worth expanding and which are just a drain on resources. Then, using Byrnes's "profit levers," they can turn unprofitable business into good business and good business into great business. We now live in the Age of Precision Markets, yet most of the management processes taught in business schools were developed for the prior Age of Mass Markets. Today's savviest managers are exploiting this disconnect. They're rethinking strategy, customer relations, operations, and metrics, and overcoming internal resistance to constructive change. They also reject such harmful myths as: * Revenues are good, costs are bad * All customers should get the same great service * If everyone does his or her job well, the company will prosper Byrnes reveals an uncomfortable truth: It's possible, even easy, for everyone to meet or exceed their budget targets and for the company still to have an enormous portion of the business unprofitable by any measure. But profit levers can flip everything around. For instance, several leading companies have utilized profit levers to increase their sales by over 35 percent in their highest penetrated customers, while others have reduced their operating costs- and their customers' costs-by over 30 percent One company described in the book raised its net profits by over 50 percent in a three-year period. The book is a practical, step-by-step guide to achieving these results. Every business has enormous potential waiting to be unleashed; this book offers bold new strategies to help you find and grow those islands of profit. …

  • Language: English

    Published by Penguin Publishing Group, 2010

    1591843499 / 9781591843498

    • Hardcover

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    hardcover. Condition: Fair.

  • Language: English

    Published by Penguin Publishing Group, 2010

    1591843499 / 9781591843498

    • Hardcover

    Seller: Reliant Bookstore, El Dorado, KS, U.S.A.Reliant Bookstore

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    Condition: very_good. This book is in excellent condition. There may be minimal writing on the inside cover or cover page. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.

  • Language: English

    Published by Penguin Publishing Group, 2010

    1591843499 / 9781591843498

    • Hardcover

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    Condition: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly. …

  • Language: English

    Published by Penguin Publishing Group (edition 47346th), 2010

    1591843499 / 9781591843498

    • Hardcover

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    Hardcover. Condition: Very Good. 47346th. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Language: English

    Published by Penguin Putnam Inc, 2010

    1591843499 / 9781591843498

    • Hardcover

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    Hardback. Condition: Very Good. Top companies around the world turn to MIT's Jonathan Byrnes to figure out where the profit is. Using his systematic process for analyzing profitability, they can quickly determine which parts of the business are worth expanding and which are just a drain on resources. Then, using Byrnes's "profit levers," they can turn unprofitable business into good business and good business into great business. We now live in the Age of Precision Markets, yet most of the management processes taught in business schools were developed for the prior Age of Mass Markets. Today's savviest managers are exploiting this disconnect. They're rethinking strategy, customer relations, operations, and metrics, and overcoming internal resistance to constructive change. They also reject such harmful myths as: * Revenues are good, costs are bad * All customers should get the same great service * If everyone does his or her job well, the company will prosper Byrnes reveals an uncomfortable truth: It's possible, even easy, for everyone to meet or exceed their budget targets and for the company still to have an enormous portion of the business unprofitable by any measure. But profit levers can flip everything around. For instance, several leading companies have utilized profit levers to increase their sales by over 35 percent in their highest penetrated customers, while others have reduced their operating costs- and their customers' costs-by over 30 percent One company described in the book raised its net profits by over 50 percent in a three-year period. The book is a practical, step-by-step guide to achieving these results. Every business has enormous potential waiting to be unleashed; this book offers bold new strategies to help you find and grow those islands of profit.…

  • Language: English

    Published by Penguin Putnam Inc, 2010

    1591843499 / 9781591843498

    • Hardcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Hardback. Condition: Good. Top companies around the world turn to MIT's Jonathan Byrnes to figure out where the profit is. Using his systematic process for analyzing profitability, they can quickly determine which parts of the business are worth expanding and which are just a drain on resources. Then, using Byrnes's "profit levers," they can turn unprofitable business into good business and good business into great business. We now live in the Age of Precision Markets, yet most of the management processes taught in business schools were developed for the prior Age of Mass Markets. Today's savviest managers are exploiting this disconnect. They're rethinking strategy, customer relations, operations, and metrics, and overcoming internal resistance to constructive change. They also reject such harmful myths as: * Revenues are good, costs are bad * All customers should get the same great service * If everyone does his or her job well, the company will prosper Byrnes reveals an uncomfortable truth: It's possible, even easy, for everyone to meet or exceed their budget targets and for the company still to have an enormous portion of the business unprofitable by any measure. But profit levers can flip everything around. For instance, several leading companies have utilized profit levers to increase their sales by over 35 percent in their highest penetrated customers, while others have reduced their operating costs- and their customers' costs-by over 30 percent One company described in the book raised its net profits by over 50 percent in a three-year period. The book is a practical, step-by-step guide to achieving these results. Every business has enormous potential waiting to be unleashed; this book offers bold new strategies to help you find and grow those islands of profit. …

  • Language: English

    Published by Penguin Publishing Group, 2010

    1591843499 / 9781591843498

    • Hardcover

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    Hardcover. Condition: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Penguin Publishing Group, 2010

    1591843499 / 9781591843498

    • Hardcover

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    Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Penguin Publishing Group, 2010

    1591843499 / 9781591843498

    • Hardcover

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    Hardcover. Condition: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Penguin Publishing Group, 2010

    1591843499 / 9781591843498

    • Hardcover

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    Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Penguin Publishing Group, 2010

    1591843499 / 9781591843498

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    Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Penguin Publishing Group, 2010

    1591843499 / 9781591843498

    • Hardcover

    Seller: ThriftBooks-Reno, Reno, NV, U.S.A.ThriftBooks-Reno

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    Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Penguin Publishing Group, 2010

    1591843499 / 9781591843498

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    Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Portfolio, 2010

    1591843499 / 9781591843498

    • Hardcover

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    Hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

  • Language: English

    Published by Portfolio, 2010

    1591843499 / 9781591843498

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    Hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

  • Language: English

    Published by Penguin Publishing Group, 2010

    1591843499 / 9781591843498

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    Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Language: English

    Published by Penguin Publishing Group, 2010

    1591843499 / 9781591843498

    • Hardcover

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    Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Language: English

    Published by Penguin Publishing Group, 2010

    1591843499 / 9781591843498

    • Hardcover

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    Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Language: English

    Published by Penguin Publishing Group, 2010

    1591843499 / 9781591843498

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    Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books

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    Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

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    Language: English

    Published by PORTFOLIO / PENGUIN, New York, 2010

    1591843499 / 9781591843498

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    Hardcover. Condition: Good. This hardcover book is in good condition with a sturdy binding and clean pages. The absence of a dust jacket is noted, but the cover shows only minor wear. There are no inscriptions or signs of being an ex-library copy, making it a clean addition to any business library. unknown (dust jacket not shown). …

  • Language: English

    Published by Penguin Publishing Group, 2010

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    Seller: Blue Vase Books, Interlochen, MI, U.S.A.Blue Vase Books

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    Condition: good. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.…

  • Language: English

    Published by Penguin Publishing Group, 2010

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    Seller: St Vincent de Paul of Lane County, Eugene, OR, U.S.A.St Vincent de Paul of Lane County

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    Condition: Good. hardcover 100% of proceeds go to charity! Good condition with all pages in tact. Item shows signs of use and may have cosmetic defects.

  • Language: English

    Published by Penguin Publishing Group, 2010

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    Condition: very_good. Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships USPS Media Mail.…

  • Language: English

    Published by Penguin Putnam Inc, United States, New York, 2010

    1591843499 / 9781591843498

    • Softcover

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    Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

  • Language: English

    Published by McGraw-Hill Education, 2021

    1264257090 / 9781264257096

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Hardback. Condition: Good. Two top specialists in profitable growth and innovative customer-supplier relationships show companies of all sizes how to compete with the tech giants?by choosing the right customer and providing peerless value to them for long-term success.Every year, managers at companies large and small are finding it harder to compete with the likes of Google and Amazon, who are muscling into their businesses, stealing their customers, and cornering every conceivable market and service. There is, however, a way for companies to survive?and win?in this era of digital behemoths. Choose Your Customer is a powerful, customer-targeted guide that can help managers level the playing field against their biggest competitors.Written by Jonathan Byrnes, the legendary MIT-based expert on profits, pricing, and strategy, and John Wass, a key member of the team that made Staples a major national brand, Choose Your Customer shows you how to:Identify the customers who are the most profitable?and focus on themProvide services and experiences that can?t be replicated by the tech giants, no matter how much data they have or how much automation they useSupport your chosen customers? diverse and rapidly evolving needs to accelerate profitability and growthFocus on your real profit core and build dominance in your specific target marketThese customer-focused strategies will enable you to build a uniquely targeted business that the digital giants just can?t match. From unbeatable customer service to superior pricing and product selection, Choose Your Customer provides detailed and actionable advice on how to compete successfully with the aggressive giants, grow your customer base, and increase your profits for lasting success.…

  • Language: English

    Published by McGraw-Hill Education, 2021

    1264257090 / 9781264257096

    • Hardcover

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    Hardback. Condition: Good. Two top specialists in profitable growth and innovative customer-supplier relationships show companies of all sizes how to compete with the tech giants?by choosing the right customer and providing peerless value to them for long-term success.Every year, managers at companies large and small are finding it harder to compete with the likes of Google and Amazon, who are muscling into their businesses, stealing their customers, and cornering every conceivable market and service. There is, however, a way for companies to survive?and win?in this era of digital behemoths. Choose Your Customer is a powerful, customer-targeted guide that can help managers level the playing field against their biggest competitors.Written by Jonathan Byrnes, the legendary MIT-based expert on profits, pricing, and strategy, and John Wass, a key member of the team that made Staples a major national brand, Choose Your Customer shows you how to:Identify the customers who are the most profitable?and focus on themProvide services and experiences that can?t be replicated by the tech giants, no matter how much data they have or how much automation they useSupport your chosen customers? diverse and rapidly evolving needs to accelerate profitability and growthFocus on your real profit core and build dominance in your specific target marketThese customer-focused strategies will enable you to build a uniquely targeted business that the digital giants just can?t match. From unbeatable customer service to superior pricing and product selection, Choose Your Customer provides detailed and actionable advice on how to compete successfully with the aggressive giants, grow your customer base, and increase your profits for lasting success.…

  • Language: English

    Published by Penguin Adult, 2010

    067091956X / 9780670919567

    • Softcover
    • First Edition

    Seller: Red's Corner LLC, Tucker, GA, U.S.A.Red's Corner LLC

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    paperback. Condition: Very Good. 1st Edition. Grade 3 out 5 points. Book has wear on cover and pages. May have personalized notes/names, stickers/labels. Has no markings on pages. May not include extra materials like access codes, CDs, accessories, etc. All orders ship by next business day! We are a small company and very thankful for your business.…

  • Language: English

    Published by Portfolio Penguin, 2010

    067091956X / 9780670919567

    • Softcover

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    Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.