Mark W Hordes (13 results)

Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: Very Good. 1st. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condition: Good. 1st. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Condition: New. Brand New. Soft Cover International Edition. Different ISBN and Cover Image. Priced lower than the standard editions which is usually intended to make them more affordable for students abroad. The core content of the book is generally the same as the standard edition. The country selling restrictions may be printed on the book but is no problem for the self-use. This Item maybe shipped from US or any other country as we have multiple locations worldwide.…

Condition: New. Brand New, Softcover edition. This item may ship from the US or our Overseas warehouse depending on your location and stock availability.

Hardcover. Condition: Very Good. 1st Edition. 263pp - Light spotting to upper page edges - bright d/j - clean interiorIn business, seeing the next paradigm shift in how to effectively navigate a com pany to achieve high performance and competitive advantage isn't just important- it's crucial. In their new book, S-Business: Reinventing the Services Organizati on, James A. Alexander and Mark Hordes offer a comprehensive and focused approac h by which decision-makers in product, professional services and support service s organizations can embrace services as a strategic weapon. This is the essence of S-Business.Giant organizations like IBM and General Electric, once thought of as pure product companies, are actively implementing s-business strategies. IBM Global Services generates more than $33 billion in annual revenue; for each dol lar earned on software, $162 is paid out in services. Professional services firm s such as Accenture and McKinsey are reinventing their marketing, delivery and a lliances to meet the ever expanding issues and needs of customers and clients fo r comprehensive services. All segments of the economy will be touched by the new s-business paradigm shift. No organization of any size, in any market or geogra phy, can afford not to implement an s-business strategy.…

Hardcover. Condition: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.

Hardcover. Condition: Brand New. 1st edition. 256 pages. 9.25x6.00x1.25 inches. In Stock.

hardcover. Condition: New. In shrink wrap. Looks like an interesting title.