Ment Kuiper (12 results)
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: New
US$ 22.17
US$ 2.64 shippingShips within U.S.A.Quantity: Over 20 available
Condition: New.
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: Used - As new
US$ 22.87
US$ 2.64 shippingShips within U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
- Softcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
Contact seller5-star sellerCondition: New
US$ 22.89
US$ 16.06 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New. In.
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: New
US$ 22.87
US$ 20.11 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New.
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: Used - As new
US$ 26.04
US$ 20.11 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
- Softcover
Seller: Mooney's bookstore, Den Helder, NetherlandsMooney's bookstore
Contact seller4-star sellerCondition: New
US$ 33.32
US$ 17.30 shippingShips from Netherlands to U.S.A.Quantity: 1 available
Condition: New.
- Softcover
Seller: Mooney's bookstore, Den Helder, NetherlandsMooney's bookstore
Contact seller4-star sellerCondition: Used - Very good
US$ 34.50
US$ 17.30 shippingShips from Netherlands to U.S.A.Quantity: 1 available
Condition: Very good.
- Softcover
- Print on Demand
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail
Contact seller5-star sellerCondition: New
US$ 24.82
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: new. Paperback. "This book is your step-by-step guide to turning customer-centric theory into daily business practice." Shep Hyken, customer service/CX expert ".simple, easy to understand and digest, but practical and operational. If you want to know how to optimise your approach to CX, this is what you hav…e been looking for." Ian Golding, Global Customer Experience Specialist (CCXP) "A refreshingly practical guide that helps organisations move from good intentions to real, structured action in customer experience." Michael Brandt, CX Educator & Consultant A superior customer experience (CX) is no longer a mere differentiator; it's the bedrock of sustainable growth. Many organizations recognize the importance of CX, but struggle to move beyond ad-hoc improvements and achieve truly impactful, long-term results. Are you ready to elevate your customer experience optimization (CXO) efforts from reactive fixes to a proactive, strategic advantage?Based on 5 maturity-levels and 11 categories we mapped out 150 actionable steps you can do to operationalise Customer Experience.This book isn't about quick fixes or generic advice. Instead, it provides a tailored approach, acknowledging that every organization exists at a different level of customer experience maturity. By understanding your current stage - from initial awareness to customer-centric mastery - you can implement the right strategies, tools, and processes to drive meaningful improvements.Whether you're just beginning to explore Customer Centricity or seeking to refine your existing initiatives, this book provides a practical framework to: Assess your current CX maturity level: Identify your strengths and weaknesses to pinpoint areas for immediate improvement.Develop a targeted CXO roadmap: Create a clear, actionable plan aligned with your specific maturity stage.Implement proven strategies and tactics: Learn practical techniques to enhance every touchpoint of the customer journey.Measure and optimize your results: Track key metrics to demonstrate the ROI of your CXO investments and ensure continuous progress.Embark on this journey to transform your organization into a customer-centric powerhouse, fostering loyalty, driving revenue, and achieving lasting competitive advantage. Let's begin! This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
- Softcover
- Print on Demand
Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
Contact seller5-star sellerCondition: New
US$ 25.37
Free ShippingShips within U.S.A.Quantity: Over 20 available
PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
- Softcover
Seller: Mooney's bookstore, Den Helder, NetherlandsMooney's bookstore
Contact seller4-star sellerCondition: Used - Very good
US$ 54.48
US$ 17.30 shippingShips from Netherlands to U.S.A.Quantity: 1 available
Condition: Very good.
- Softcover
- Print on Demand
Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
Contact seller5-star sellerCondition: New
US$ 24.78
US$ 4.41 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
- Softcover
- Print on Demand
Seller: CitiRetail, Stevenage, United KingdomCitiRetail
Contact seller5-star sellerCondition: New
US$ 28.99
US$ 49.60 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Paperback. Condition: new. Paperback. "This book is your step-by-step guide to turning customer-centric theory into daily business practice." Shep Hyken, customer service/CX expert ".simple, easy to understand and digest, but practical and operational. If you want to know how to optimise your approach to CX, this is what you hav…e been looking for." Ian Golding, Global Customer Experience Specialist (CCXP) "A refreshingly practical guide that helps organisations move from good intentions to real, structured action in customer experience." Michael Brandt, CX Educator & Consultant A superior customer experience (CX) is no longer a mere differentiator; it's the bedrock of sustainable growth. Many organizations recognize the importance of CX, but struggle to move beyond ad-hoc improvements and achieve truly impactful, long-term results. Are you ready to elevate your customer experience optimization (CXO) efforts from reactive fixes to a proactive, strategic advantage?Based on 5 maturity-levels and 11 categories we mapped out 150 actionable steps you can do to operationalise Customer Experience.This book isn't about quick fixes or generic advice. Instead, it provides a tailored approach, acknowledging that every organization exists at a different level of customer experience maturity. By understanding your current stage - from initial awareness to customer-centric mastery - you can implement the right strategies, tools, and processes to drive meaningful improvements.Whether you're just beginning to explore Customer Centricity or seeking to refine your existing initiatives, this book provides a practical framework to: Assess your current CX maturity level: Identify your strengths and weaknesses to pinpoint areas for immediate improvement.Develop a targeted CXO roadmap: Create a clear, actionable plan aligned with your specific maturity stage.Implement proven strategies and tactics: Learn practical techniques to enhance every touchpoint of the customer journey.Measure and optimize your results: Track key metrics to demonstrate the ROI of your CXO investments and ensure continuous progress.Embark on this journey to transform your organization into a customer-centric powerhouse, fostering loyalty, driving revenue, and achieving lasting competitive advantage. Let's begin! This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
