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Hospitable Healthcare: Just What the Patient Ordered!
Language: English
Published by Indigo River Publishing, 2023
ISBN 10: 1954676514 ISBN 13: 9781954676510
Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Hospitable Healthcare: Just What the Patient Ordered!
Language: English
Published by Indigo River Publishing, 2023
ISBN 10: 1954676514 ISBN 13: 9781954676510
Condition: good. Condition: Good â" Used book with some visible wear. May include stickers on the cover, wear or absence of the dust jacket, wear to the spine or inside cover, slight corner curling, minor staining, and wear along the fore edge. All orders are shipped via UPS Mail Innovations and may take up to 10 business days from the initial scan to be delivered.
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Hospitable Healthcare: Just What the Patient Ordered!
Language: English
Published by Indigo River Publishing, 2023
ISBN 10: 1954676514 ISBN 13: 9781954676510
Condition: very_good. Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships USPS Media Mail.
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Hospitable Healthcare: Just What the Patient Ordered!
Language: English
Published by Indigo River Publishing, 2023
ISBN 10: 1954676514 ISBN 13: 9781954676510
Condition: good. Used - Good: All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May include From the library of labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media. Any access codes or passwords originally included with the book may be expired, used or no longer valid. Image is stock photo and cover art edition may be different than pictured.
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Marketing Leadership in Hospitality and Tourism : Strategies and Tactics for Competitive Advantage
Language: English
Published by Pearson Education, Limited, 2006
ISBN 10: 0131182404 ISBN 13: 9780131182400
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. 4th Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Hospitable Healthcare: Just Wh
Language: English
Published by Indigo River Publishing, 2024
ISBN 10: 1954676506 ISBN 13: 9781954676503
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Marketing Leadership in Hospitality and Tourism : Strategies and Tactics for Competitive Advantage
Language: English
Published by Pearson Education, Limited, 2006
ISBN 10: 0131182404 ISBN 13: 9780131182400
Condition: Good. 4th Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Hospitable Healthcare
Language: English
Published by Indigo River Publishing, 2024
ISBN 10: 1954676506 ISBN 13: 9781954676503
Condition: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!
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Condition: As New. Unread copy in mint condition.
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Hospitable Healthcare
Language: English
Published by Indigo River Publishing, 2024
ISBN 10: 1954676506 ISBN 13: 9781954676503
Paperback. Condition: New.
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Condition: New. Brand New.
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Hospitable Healthcare
Language: English
Published by Indigo River Publishing, 2024
ISBN 10: 1954676506 ISBN 13: 9781954676503
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
US$ 27.71
Free Shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketPaperback. Condition: New.
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Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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paperback. Condition: Good. 4th ed. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
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Hospitable Healthcare: Just What the Patient Ordered!
Language: English
Published by Indigo River Publishing, 2024
ISBN 10: 1954676506 ISBN 13: 9781954676503
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
US$ 27.78
US$ 16.12 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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Hospitable Healthcare
Language: English
Published by Indigo River Publishing, 2024
ISBN 10: 1954676506 ISBN 13: 9781954676503
US$ 31.49
US$ 13.46 shipping
Ships from United Kingdom to U.S.A.Quantity: 2 available
Add to basketPaperback. Condition: Brand New. 246 pages. 6.00x0.52x9.00 inches. In Stock.
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Hospitable Healthcare
Language: English
Published by Indigo River Publishing, 2024
ISBN 10: 1954676506 ISBN 13: 9781954676503
Paperback. Condition: New.
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Hospitable Healthcare
Language: English
Published by Indigo River Publishing, 2024
ISBN 10: 1954676506 ISBN 13: 9781954676503
US$ 25.88
US$ 87.47 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketPaperback. Condition: New.
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Hospitable Healthcare: Just What the Patient Ordered!
Language: English
Published by Indigo River Publishing, 2024
ISBN 10: 1954676506 ISBN 13: 9781954676503
Condition: Hervorragend. Zustand: Hervorragend | Sprache: Englisch | Produktart: Bücher | "We thought we knew what patients needed."- Dr. James Merlino, Cleveland ClinicMost consumers agree their service experiences with hospitals, clinics, and physicians fall well short of their service experiences with hotels, resorts, and restaurants. So, what would their experiences be like if healthcare providers served them the same way hospitality providers do?Given that both industries share many common service touchpoints, one wonders whether healthcare service providers could adopt principles of hospitality to enhance the patient experience. The insights shared in this book reveal the answer: yes!Rich with original survey data, examples, and interviews with widely admired hospitality and healthcare service practitioners, Hospitable Healthcare is a valuable resource guaranteed to enhance the patient experience.The first of its kind,Hospitable Healthcare introduces healthcare providers to an original service model based on principles the hospitality industry has used to create great guest experiences: PAEER (for Prepare, Anticipate, Engage, Evaluate, Reward). The model addresses four trends impacting healthcare: more patient-directed selection of healthcare service providers; greater transparency in the pricing of healthcare services to promote competition; more direct-to-consumer marketing to attract new patients; and the growing importance of patient satisfaction when payors determine reimbursement.As Shoemaker's and Yesawich's work reveals, Hospitable Healthcare is indeed just what the patient ordered!"The experience patients have when receiving healthcare, not just the clinical outcome, is an important determinant of their assessment of the quality of care they receive. People ask three things of their healthcare providers, in addition to a good clinical outcome: 1) 'Listen to me,' 2) 'Communicate clearly in a manner I can understand,' and 3) 'Treat me with dignity and respect.'" - Dr. Jason Wolf, The Beryl Institute.
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paperback. Condition: new.
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Hospitable Healthcare
Language: English
Published by Indigo River Publishing, 2024
ISBN 10: 1954676506 ISBN 13: 9781954676503
PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Hospitable Healthcare
Language: English
Published by Indigo River Publishing, 2024
ISBN 10: 1954676506 ISBN 13: 9781954676503
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 4 out of 5 stars
US$ 27.28
US$ 5.60 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketPAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Hospitable Healthcare: Just What the Patient Ordered!
Language: English
Published by Indigo River Publishing, 2024
ISBN 10: 1954676506 ISBN 13: 9781954676503
Condition: New. Print on Demand.
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Hospitable Healthcare: Just What the Patient Ordered!
Language: English
Published by Indigo River Publishing, 2024
ISBN 10: 1954676506 ISBN 13: 9781954676503
Condition: New. Print on Demand.
-
Hospitable Healthcare: Just What the Patient Ordered!
Language: English
Published by Indigo River Publishing, 2024
ISBN 10: 1954676506 ISBN 13: 9781954676503
Condition: New. PRINT ON DEMAND.
