Petouhoff Natalie (31 results)
- Hardcover
Seller: Your Online Bookstore, Houston, TX, U.S.A.Your Online Bookstore
Contact seller5-star sellerCondition: Used - Good
US$ 5.41
Free ShippingShips within U.S.A.Quantity: 1 available
hardcover. Condition: Good.
- Hardcover
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contact seller5-star sellerCondition: Used - Very good
US$ 5.63
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
- Hardcover
Seller: Half Price Books Inc., Dallas, TX, U.S.A.Half Price Books Inc.
Contact seller5-star sellerCondition: Used - Very good
US$ 2.61
US$ 3.49 shippingShips within U.S.A.Quantity: 1 available
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.
- Hardcover
Seller: Books-FYI, Inc., cadiz, KY, U.S.A.Books-FYI, Inc.
Contact seller5-star sellerCondition: Used - Good
US$ 2.59
US$ 3.99 shippingShips within U.S.A.Quantity: 2 available
hardcover. Condition: Good. This isn't just another used book â" it's a well-loved copy that's been waiting for the right reader. While some listings brag about "perfect" condition (and charge more), this one delivers the full story, clean pages, and zero risk at a better price. What Will You Get: ? All pages intact and fully re…adable ? No underlining/highlighting / smoke-free / fast shippingusing Amazon's shipping service ? The same powerful content that makes this book a favorite ? My personal guarantee: If it's not as described, return it hassle-free.
- Hardcover
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas
Contact seller5-star sellerCondition: Used - As new
US$ 6.58
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
- Hardcover
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
Contact seller5-star sellerCondition: Used - As new
US$ 6.58
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
- Hardcover
Seller: ThriftBooks-Reno, Reno, NV, U.S.A.ThriftBooks-Reno
Contact seller5-star sellerCondition: Used - Very good
US$ 6.58
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
- Hardcover
Seller: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.ThriftBooks-Phoenix
Contact seller5-star sellerCondition: Used - Very good
US$ 6.58
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
- Hardcover
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas
Contact seller5-star sellerCondition: Used - Very good
US$ 6.58
Free ShippingShips within U.S.A.Quantity: 2 available
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
- Hardcover
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
Contact seller5-star sellerCondition: Used - Very good
US$ 6.58
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
- Hardcover
Seller: Better World Books: West, Reno, NV, U.S.A.Better World Books: West
Contact seller5-star sellerCondition: Used - Very good
US$ 7.53
Free ShippingShips within U.S.A.Quantity: 3 available
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Language: English
Published by American Society for Training & Development, 2001
- Softcover
Seller: Better World Books: West, Reno, NV, U.S.A.Better World Books: West
Contact seller5-star sellerCondition: Used - Fine
US$ 11.29
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Fine. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.
- Hardcover
Seller: Red's Corner LLC, Tucker, GA, U.S.A.Red's Corner LLC
Contact seller5-star sellerCondition: New
US$ 7.53
US$ 4.00 shippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: New. All orders ship by next business day! This is a new book. We are a small company and very thankful for your business.
- Hardcover
Seller: Dunaway Books, St. Louis, MO, U.S.A.Dunaway Books
Contact seller5-star sellerCondition: Used - Fine
US$ 10.00
US$ 4.00 shippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Fine. Dust Jacket Condition: Very Good. Pages are clean and bright with no markings. Trivial shelving wear.
- Hardcover
Seller: Books From California, Simi Valley, CA, U.S.A.Books From California
Contact seller4-star sellerCondition: Used - Fine
US$ 9.02
US$ 4.99 shippingShips within U.S.A.Quantity: 1 available
hardcover. Condition: Fine. Dust Jacket Condition: Includes dust jacket.
- Hardcover
Seller: Books From California, Simi Valley, CA, U.S.A.Books From California
Contact seller4-star sellerCondition: Used - Very good
US$ 9.02
US$ 4.99 shippingShips within U.S.A.Quantity: 1 available
hardcover. Condition: Very Good. Dust Jacket Condition: Includes dust jacket.
- Hardcover
Seller: Mahler Books, PFLUGERVILLE, TX, U.S.A.Mahler Books
Contact seller5-star sellerCondition: Used - Very good
US$ 11.95
US$ 4.95 shippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. This book is in very good condition; no remainder marks. Dustjacket does have some shelfwear. Inside pages are clean. ; 352 pages.
- Hardcover
Seller: BuyBuyBooks, Manhasset, NY, U.S.A.BuyBuyBooks
Contact seller5-star sellerCondition: New
US$ 14.95
US$ 5.50 shippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: New. Dust Jacket Condition: New. MINT BOOK AND MINT DJ.
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- Hardcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: New
US$ 25.84
US$ 2.64 shippingShips within U.S.A.Quantity: 20 available
Condition: New.
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- Hardcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: Used - As new
US$ 25.84
US$ 2.64 shippingShips within U.S.A.Quantity: 20 available
Condition: As New. Unread book in perfect condition.
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- Hardcover
Seller: Rarewaves USA, OSWEGO, IL, U.S.A.Rarewaves USA
Contact seller5-star sellerCondition: New
US$ 32.41
Free ShippingShips within U.S.A.Quantity: 2 available
Hardback. Condition: New. A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale. While the world has never needed more empathy than today, too often technology is used by businesses as a substi…tute and a barrier to real human connection. We've all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions.That's because brands have focused on company centric business strategies, processes and technology.However, simply put: No customers, no business. What if, by transforming the old company-centric way of doing business and putting customers and employees front and center, businesses could succeed faster than ever before and not at the expense of their most important assets-the very people who make it possible to be in business? Empathy is a powerful construct for a better world and a better business. It's not a synonym for nice. Empathy is about respect and treating people in the context of their unique situation in a highly personalized way. In this groundbreaking new book, longtime technology leader and current CEO of Genesys, Tony Bates teams up with researcher and customer experience evangelist, Dr. Natalie Petouhoff to define a new path forward to put empathy into action. By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding and predicting, as well as, taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like, AI and cloud can enable a more empathetic world.
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- Hardcover
Seller: Rarewaves.com USA, London, LONDO, United KingdomRarewaves.com USA
Contact seller5-star sellerCondition: New
US$ 40.13
Free ShippingShips from United Kingdom to U.S.A.Quantity: 2 available
Hardback. Condition: New. A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale. While the world has never needed more empathy than today, too often technology is used by businesses as a substi…tute and a barrier to real human connection. We've all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions.That's because brands have focused on company centric business strategies, processes and technology.However, simply put: No customers, no business. What if, by transforming the old company-centric way of doing business and putting customers and employees front and center, businesses could succeed faster than ever before and not at the expense of their most important assets-the very people who make it possible to be in business? Empathy is a powerful construct for a better world and a better business. It's not a synonym for nice. Empathy is about respect and treating people in the context of their unique situation in a highly personalized way. In this groundbreaking new book, longtime technology leader and current CEO of Genesys, Tony Bates teams up with researcher and customer experience evangelist, Dr. Natalie Petouhoff to define a new path forward to put empathy into action. By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding and predicting, as well as, taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like, AI and cloud can enable a more empathetic world.
- Hardcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
Contact seller5-star sellerCondition: New
US$ 29.08
US$ 15.95 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New. In.
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- Hardcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: New
US$ 29.06
US$ 19.97 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New.
- Hardcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: Used - As new
US$ 30.94
US$ 19.97 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
- Hardcover
Seller: Mooney's bookstore, Den Helder, NetherlandsMooney's bookstore
Contact seller4-star sellerCondition: Used - Very good
US$ 42.46
US$ 17.01 shippingShips from Netherlands to U.S.A.Quantity: 1 available
Condition: Very Good.
- Hardcover
Seller: London Bridge Books, London, United KingdomLondon Bridge Books
Contact seller5-star sellerCondition: Used - Good
US$ 5.91
US$ 59.91 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
hardcover. Condition: Good.
- Softcover
Seller: Sigrun Wuertele buchgenie_de, Altenburg, GermanySigrun Wuertele buchgenie_de
Contact seller5-star sellerCondition: Used
US$ 23.31
US$ 43.22 shippingShips from Germany to U.S.A.Quantity: 1 available
Condition: Sehr gut - gebraucht. Taschenbuch Guter Zustand, ohne Namenseintrag Zustand: 3, Sehr gut - gebraucht, Taschenbuch Pearson , 2002 , Customer Relationship Management: The Bottom Line to Optimizing Your Roi, Jon Anton, Natalie L. Petouhoff.
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- Hardcover
Seller: Rarewaves USA United, OSWEGO, IL, U.S.A.Rarewaves USA United
Contact seller5-star sellerCondition: New
US$ 34.92
US$ 50.00 shippingShips within U.S.A.Quantity: 2 available
Hardback. Condition: New. A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale. While the world has never needed more empathy than today, too often technology is used by businesses as a substi…tute and a barrier to real human connection. We've all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions.That's because brands have focused on company centric business strategies, processes and technology.However, simply put: No customers, no business. What if, by transforming the old company-centric way of doing business and putting customers and employees front and center, businesses could succeed faster than ever before and not at the expense of their most important assets-the very people who make it possible to be in business? Empathy is a powerful construct for a better world and a better business. It's not a synonym for nice. Empathy is about respect and treating people in the context of their unique situation in a highly personalized way. In this groundbreaking new book, longtime technology leader and current CEO of Genesys, Tony Bates teams up with researcher and customer experience evangelist, Dr. Natalie Petouhoff to define a new path forward to put empathy into action. By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding and predicting, as well as, taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like, AI and cloud can enable a more empathetic world.
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- Hardcover
Seller: moluna, Greven, Germanymoluna
Contact seller5-star sellerCondition: New
US$ 39.15
US$ 55.74 shippingShips from Germany to U.S.A.Quantity: 3 available
Gebunden. Condition: New.
