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Rust Oliver (17 results)
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Service Quality: New Directions in Theory and Practice
Language: English
Published by Sage Publications, Inc, 1994
ISBN 10: 0803949200 ISBN 13: 9780803949201
Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Book contains pencil markings. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:0803949200.
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Service Quality: New Directions in Theory and Practice
Language: English
Published by SAGE Publications, Inc, 1993
ISBN 10: 0803949197 ISBN 13: 9780803949195
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Das rückwirkende Ereignis im Steuerrecht.
Language: German
Published by Köln/Berlin, Heymann, 1995., 1995
ISBN 10: 3452232484 ISBN 13: 9783452232489
Seller: Antiquariat Werner Haschtmann, Frankfurt a.M., Germany
Association Member: GIAQ
Seller rating 5 out of 5 stars
XIV, 188 S. OPp, guter Zustand Abh.z.Steuer- u.Abgabenrecht 8.
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Service Quality: New Directions in Theory and Practice
Language: English
Published by SAGE Publications, Inc, 1993
ISBN 10: 0803949200 ISBN 13: 9780803949201
paperback. Condition: New. In shrink wrap. Looks like an interesting title!
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Service Quality : New Directions in Theory and Practice
Language: English
Published by SAGE Publications, Inc, 1993
ISBN 10: 0803949200 ISBN 13: 9780803949201
Condition: New.
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Service Quality: New Directions in Theory and Practice
Language: English
Published by SAGE Publications, Inc, 1993
ISBN 10: 0803949200 ISBN 13: 9780803949201
Condition: New.
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Service Quality : New Directions in Theory and Practice
Language: English
Published by SAGE Publications, Inc, 1993
ISBN 10: 0803949200 ISBN 13: 9780803949201
Condition: As New. Unread book in perfect condition.
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Service Quality : New Directions in Theory and Practice
Language: English
Published by SAGE Publications, Inc, 1993
ISBN 10: 0803949200 ISBN 13: 9780803949201
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 143.65
US$ 20.16 shipping
Ships from United Kingdom to U.S.A.Quantity: 1 available
Add to basketCondition: New.
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Service Quality : New Directions in Theory and Practice
Language: English
Published by SAGE Publications, Inc, 1993
ISBN 10: 0803949200 ISBN 13: 9780803949201
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 165.61
US$ 20.16 shipping
Ships from United Kingdom to U.S.A.Quantity: 1 available
Add to basketCondition: As New. Unread book in perfect condition.
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US$ 201.94
US$ 13.44 shipping
Ships from United Kingdom to U.S.A.Quantity: 2 available
Add to basketPaperback. Condition: Brand New. 1st edition. 294 pages. 8.50x5.50x0.75 inches. In Stock.
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US$ 161.19
US$ 8.74 shipping
Ships from United Kingdom to U.S.A.Quantity: 4 available
Add to basketCondition: New. Print on Demand pp. 300 1:B&W 5.5 x 8.5 in or 216 x 140 mm (Demy 8vo) Perfect Bound on Creme w/Gloss Lam.
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Condition: New. Print on Demand pp. 300.
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Condition: New. PRINT ON DEMAND pp. 300.
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US$ 147.11
US$ 56.87 shipping
Ships from Germany to U.S.A.Quantity: Over 20 available
Add to basketKartoniert / Broschiert. Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. InhaltsverzeichnisService Quality - Roland T Rust and Richard L Oliver Insights and Managerial Implications From the FrontierPART ONE: DEFINING SERVICE QUALITYThe Nature of Customer Value - Morris B Holbrook An Axiolo.
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Service Quality: New Directions in Theory and Practice
Language: English
Published by SAGE Publications Inc, 1993
ISBN 10: 0803949200 ISBN 13: 9780803949201
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Seller rating 5 out of 5 stars
US$ 189.00
US$ 20.37 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketPaperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
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Taschenbuch. Condition: Neu. Service Quality | New Directions in Theory and Practice | Roland T. Rust (u. a.) | Taschenbuch | Kartoniert / Broschiert | Englisch | 1993 | Sage Publications | EAN 9780803949201 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - In this book leading scholars and practitioners present the latest research and theory in customer satisfaction and services marketing with a wealth of stimulating ideas. Topics discussed include: the measurement of the managerial impact on service quality improvement; new methods of assessing the various elements of service quality; and philosophies of the nature of customer value. The diverse viewpoints of the contributors reveal the variety of emerging ideas on the subject of service quality.
