Simon Stotz (11 results)
- Softcover
Seller: California Books, Miami, FL, U.S.A.California Books
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Condition: New.
- Softcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
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Condition: New. In.
- Softcover
Seller: Chiron Media, Wallingford, United KingdomChiron Media
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PF. Condition: New.
- Softcover
- Print on Demand
Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
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US$ 17.96
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PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Measuring and Restoring customer trust : An explorative research based on the VW Diesel gate scandal
- Softcover
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
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Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - Much has been written about trust. Despite the fact that there is a general understand-ing of how important trust is in interpersonal and business relations it becomes obvi-ous that this construct remains somewhat indistinct when it comes to pinnin…g down how trust is build or destroyed, how levels of trust can be measured precisely and how trust can be restored if it has deteriorated.Therefor this research makes use of an earlier model by Kreikenberg (2013) which pro-vides one of the most comprehensive models for measuring trust via seven trust-build-ing factors in five trust-dimensions. This model, due to its complexity, has been adapted and simplified. Moreover, the model was enhanced to include an empirical approach to detect trust building measures to restore trust.The adapted model was put to an empirical test on the Volkswagen Diesel Exhaust Scandal of 2015 with VW-customers. Findings show that the adapted model could pro-vide results on which dimensions and factors show a deterioration of trust and simul-taneously how trust gaps detected could be filled via measures proposed by custom-ers.Although this research must be called explorative, results give some indication that the new model appears to work satisfactory and should be put to further empirical tests in other companies and industry to find further proof for a general applicability.
More imagesMeasuring and Restoring customer trust | An explorative research based on the VW Diesel gate scandal
- Softcover
Seller: preigu, Osnabrück, Germanypreigu
Contact seller5-star sellerCondition: New
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Taschenbuch. Condition: Neu. Measuring and Restoring customer trust | An explorative research based on the VW Diesel gate scandal | Simon Stotz (u. a.) | Taschenbuch | Kartoniert / Broschiert | Englisch | 2022 | Books on Demand GmbH | EAN 9783755724292 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landst…r. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu.
- Softcover
- Print on Demand
Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
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PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Rheumatologie C: Spezieller Teil II Wirbelsäule, Weichteile, Kollagenerkrankungen (Handbuch der inneren Medizin, 6 / 2 / C) (German Edition)
Aufdermaur, M.; Bach, G. L.; Engel, J.-M.; Filchner, R.; Graser, F.; Gundel, E.; Hess, H.; Husmann, F.; Kather, H.; Kerl, H.; Klein, G.; Krämer, W.; Kresbach, H.; Leinisch, H.; Marghescu, S.; Maurach, R.; Miehle, W.; Mohr, W.; Müller-Fassbender, H.; Pongratz, D.; Schmidt-Vanderheyden, W.; Schneider, P.; Simon, B.; Stöckl, G.; Stotz, S.; Strian, F.; Wagenhäuser, F. J.; Weintraub, A.; Wessinghage, D.; Mathies, H.
- Softcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
Contact seller5-star sellerCondition: New
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Condition: New. In.
Rheumatologie B: Spezieller Teil I Gelenke (Handbuch der inneren Medizin, 6 / 2 / B) (German Edition)
Hofmann, H.; Husmann, F.; Kather, H.; Klein, G.; Kölle, G.; Kumor, H.-F.; Lanzer, G.; Lemmel, E.-M.; Marx, R.; Mathies, H.; Miehle, W.; Missmahl, H. P.; Mohr, W.; Otte, P.; Rainer, F.; Schattenkirchner, M.; Schilling, F.; Schneider, Anneliese; Schneider, P.; Schramm, W.; Siegmeth, W.; Simon, B.; Stoeber, Elisabeth; Stotz, S.; Wagenhäuser, F. J.; Wessinghage, D.; Bach, G. L.; Bartl, G.; Behrend, H.; Behrend, Trude; Botzenhardt, U.; Brackertz, D.; Donhauser-Gruber, Ute; Engel, J.-M.; Filchner, Rosemarie; Gruber, A.; Gundel, E.; Held, H.
- Softcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
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US$ 89.86
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Condition: New. In.
Language: German
Published by Springer-Verlag Berlin and Heidelberg GmbH and Co. KG, DE 2012
- Softcover
Seller: Rarewaves.com USA, London, LONDO, United KingdomRarewaves.com USA
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US$ 126.34
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Paperback. Condition: New. 5. Auflage 1983.
- Softcover
Seller: Rarewaves.com UK, London, United KingdomRarewaves.com UK
Contact seller5-star sellerCondition: New
US$ 122.29
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Paperback. Condition: New. 5. Auflage 1983.
