Simoneit Fabian (11 results)
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: New
US$ 13.36
US$ 2.64 shippingShips within U.S.A.Quantity: Over 20 available
Condition: New.
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: Used - As new
US$ 14.80
US$ 2.64 shippingShips within U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
- Softcover
Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
Contact seller5-star sellerCondition: New
US$ 24.52
US$ 5.54 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
- Softcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
Contact seller5-star sellerCondition: New
US$ 14.31
US$ 15.95 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New. In.
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: New
US$ 14.30
US$ 19.97 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New.
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: Used - As new
US$ 16.76
US$ 19.97 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
- Softcover
- Print on Demand
Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
Contact seller5-star sellerCondition: New
US$ 16.01
Free ShippingShips within U.S.A.Quantity: Over 20 available
PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
- Softcover
- Print on Demand
Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
Contact seller5-star sellerCondition: New
US$ 16.02
US$ 4.38 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
- Softcover
- Print on Demand
Seller: California Books, Miami, FL, U.S.A.California Books
Contact seller4-star sellerCondition: New
US$ 20.00
Free ShippingShips within U.S.A.Quantity: Over 20 available
Condition: New. Print on Demand.
- Softcover
- Print on Demand
Seller: California Books, Miami, FL, U.S.A.California Books
Contact seller4-star sellerCondition: New
US$ 24.00
Free ShippingShips within U.S.A.Quantity: Over 20 available
Condition: New. Print on Demand.
- Softcover
- Print on Demand
Seller: CitiRetail, Stevenage, United KingdomCitiRetail
Contact seller5-star sellerCondition: New
US$ 28.78
US$ 49.26 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Paperback. Condition: new. Paperback. In AI + cloud businesses, "Customer Success" can't be a team that cleans up problems after the sale. It must be an operating system: a cross-functional way of working that makes customer outcomes and renewals: predictable.This book shows you how to build that system end-to-end. You'll learn…how to run Customer Success as a measurable cadence focused on outcomes (not activity), how to design onboarding around Time-to-First-Value and Time-to-Target-Value, and how to make integrations, implementation, and change management repeatable instead of heroic.Then the AI reality hits: value becomes probabilistic, expectations must be engineered, and trust becomes a deliverable. You'll get practical guidance for AI readiness discovery, evaluation in the customer's language, managing hallucinations without losing credibility, monitoring drift, and handling incidents with a "trust response plan." Along the way, you'll operationalize responsible AI governance, transparency, auditability, privacy, and fairness without turning CS into a compliance theater.Finally, the book scales: segmentation, coverage models, health scores that predict outcomes, lifecycle programs, QBRs that actually renew, and a renewal/expansion framework that turns evidence into executive conviction.Whether you're a CSM, CS leader, founder, or cross-functional partner in Product, Sales, or Delivery, this handbook is your blueprint to build Customer Success that works in the AI era reliably, defensibly, and at scale. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
