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  • Language: English

    Published by Career Press, 2005

    1564145999 / 9781564145994

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Good. 50 Simple Yet Effective Ways to Keep Customers Happy and Coming Back for MoreUltimately, every successful enterprise must attract, serve, and win the loyalty of customers by providing worthwhile products and delivering excellent service. Getting and maintaining loyal customers affect an organization's bottom line more than any ad campaign, marketing program, or PR effort.This book is designed to get all managers and employees thinking about the little things that can make all the difference. It's a quick read--you can finish it in less time than it takes to deal with one customer complaint. And if you put the information within this book into action, you will be able to decrease customer complaints considerably. It's packed with practical, applicable suggestions that can be put to work immediately, such as how to: -- Turn angry customers into lifelong clients-- Use a simple gesture to immediately put customers at ease-- Listen with more than your ears-- Easily give customers more than they expect-- Use negative feedback for positive actionManagers and staff members alike can use this little manual to avoid the devastating ripple effects that turned-off customers can produce. It will easily show how everyone in a business, large or small, can creatively apply a constant flow of small, customer-centered innovations to create a consistent and persistent strengthening of your customer base.…

  • Language: English

    Published by Career Press, 2005

    1564145999 / 9781564145994

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Very good

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    Paperback. Condition: Very Good. 50 Simple Yet Effective Ways to Keep Customers Happy and Coming Back for MoreUltimately, every successful enterprise must attract, serve, and win the loyalty of customers by providing worthwhile products and delivering excellent service. Getting and maintaining loyal customers affect an organization's bottom line more than any ad campaign, marketing program, or PR effort.This book is designed to get all managers and employees thinking about the little things that can make all the difference. It's a quick read--you can finish it in less time than it takes to deal with one customer complaint. And if you put the information within this book into action, you will be able to decrease customer complaints considerably. It's packed with practical, applicable suggestions that can be put to work immediately, such as how to: -- Turn angry customers into lifelong clients-- Use a simple gesture to immediately put customers at ease-- Listen with more than your ears-- Easily give customers more than they expect-- Use negative feedback for positive actionManagers and staff members alike can use this little manual to avoid the devastating ripple effects that turned-off customers can produce. It will easily show how everyone in a business, large or small, can creatively apply a constant flow of small, customer-centered innovations to create a consistent and persistent strengthening of your customer base.…

  • Language: English

    Published by Career Press, 2002

    1564145999 / 9781564145994

    • Softcover

    Seller: Dream Books Co., Denver, CO, U.S.A.Dream Books Co.

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    Condition: Used - Good

    US$ 4.11

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    Condition: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly. …

  • Language: English

    Published by Career Press, 1992

    1564140164 / 9781564140166

    • Softcover

    Seller: BRT Resales, DeLand, FL, U.S.A.BRT Resales

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    Condition: Used - Very good

    US$ 4.40

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    Soft cover. Condition: Very Good.

  • Language: English

    Published by DC Comics, 2016

    1401266142 / 9781401266141

    Series: Book 2 of 9 - Coloring Dc

    • Softcover

    Seller: Your Online Bookstore, Houston, TX, U.S.A.Your Online Bookstore

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    Condition: Used - Fair

    US$ 4.41

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    paperback. Condition: Fair. Timm, Bruce (illustrator).

  • Language: English

    Published by Crisp Pub Inc, 1995

    1560522429 / 9781560522423

    • Softcover

    Seller: Zoom Books East, Glendale Heights, IL, U.S.A.Zoom Books East

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    Condition: Used - Very good

    US$ 4.42

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    Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Language: English

    Published by Crisp Pub Inc, 1995

    1560522429 / 9781560522423

    • Softcover

    Seller: Zoom Books Company, Lynden, WA, U.S.A.Zoom Books Company

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    Condition: Used - Very good

    US$ 4.42

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    Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Language: English

    Published by DC Comics, 2016

    1401266142 / 9781401266141

    Series: Book 2 of 9 - Coloring Dc

    • Softcover

    Seller: Zoom Books East, Glendale Heights, IL, U.S.A.Zoom Books East

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    Condition: Used - Good

    US$ 4.42

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    Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Timm, Bruce (illustrator).…

  • Language: English

    Published by DC Comics, 2016

    1401266142 / 9781401266141

    Series: Book 2 of 9 - Coloring Dc

    • Softcover

    Seller: Zoom Books Company, Lynden, WA, U.S.A.Zoom Books Company

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    Condition: Used - Very good

    US$ 4.42

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    Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Timm, Bruce (illustrator).…

  • Language: English

    Published by DC Comics, 2016

    1401266142 / 9781401266141

    Series: Book 2 of 9 - Coloring Dc

    • Softcover

    Seller: Zoom Books East, Glendale Heights, IL, U.S.A.Zoom Books East

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    Condition: Used - Very good

    US$ 4.42

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    Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Timm, Bruce (illustrator).…

  • Language: English

    Published by DC Comics (edition Clr Csm), 2016

    1401266142 / 9781401266141

    Series: Book 2 of 9 - Coloring Dc

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Very good

    US$ 4.62

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    Paperback. Condition: Very Good. Clr Csm. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Timm, Bruce (illustrator).

  • Language: English

    Published by Weiser, 1997

    1564143252 / 9781564143259

    • Softcover

    Seller: Your Online Bookstore, Houston, TX, U.S.A.Your Online Bookstore

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    Condition: Used - Very good

    US$ 4.76

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    Quantity: 1 available

    paperback. Condition: Very Good.

  • Language: English

    Published by Career Press, 2005

    1564143252 / 9781564143259

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Very good

    US$ 4.77

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    Paperback. Condition: Very Good.

  • Language: English

    Published by Career Press, 2005

    1564143252 / 9781564143259

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

    US$ 4.77

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    Quantity: 1 available

    Paperback. Condition: Good.

  • Language: English

    Published by Weiser (edition ), 1997

    1564143252 / 9781564143259

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Very good

    US$ 4.84

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    Paperback. Condition: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Language: English

    Published by Career Press (edition Third), 2002

    1564145999 / 9781564145994

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Very good

    US$ 4.84

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    Paperback. Condition: Very Good. Third. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Language: English

    Published by Weiser (edition Third), 2002

    1564145999 / 9781564145994

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Very good

    US$ 4.87

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    Paperback. Condition: Very Good. Third. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Language: English

    Published by Career Press, 1992

    1564140164 / 9781564140166

    • Softcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: Used - Very good

    US$ 4.92

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    Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Language: English

    Published by Career Press, 1992

    1564140164 / 9781564140166

    • Softcover

    Seller: ZBK Books, Carlstadt, NJ, U.S.A.ZBK Books

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    Condition: Used - Very good

    US$ 4.92

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    Condition: very_good. Fast & Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Language: English

    Published by Career Press, 2002

    1564145999 / 9781564145994

    • Softcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: Used - Very good

    US$ 4.92

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    Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Language: English

    Published by DC Comics, 2016

    1401266142 / 9781401266141

    Series: Book 2 of 9 - Coloring Dc

    • Softcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: Used - Very good

    US$ 5.23

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    Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. Timm, Bruce (illustrator).

  • Language: English

    Published by Crisp Pub Inc (edition 1), 1994

    1560522496 / 9781560522492

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Fair

    US$ 5.33

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    Paperback. Condition: Fair. 1. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Workbook.

  • Language: English

    Published by Career Press, 2002

    1564145999 / 9781564145994

    • Softcover

    Seller: Evergreen Goodwill, Seattle, WA, U.S.A.Evergreen Goodwill

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    Condition: Used - Good

    US$ 1.50

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    paperback. Condition: Good.

  • Language: English

    Published by Career Pr Inc, 1995

    1564141551 / 9781564141552

    • Softcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: Used - Very good

    US$ 5.49

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    Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Language: English

    Published by Weiser, 2002

    1564145999 / 9781564145994

    • Softcover

    Seller: Bookmonger.Ltd, HILLSIDE, NJ, U.S.A.Bookmonger.Ltd

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    Condition: Used - Good

    US$ 1.50

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    paperback. Condition: Good. Crease on cover and a few pages*.

  • Language: English

    Published by Career Pr Inc, 1995

    1564141551 / 9781564141552

    • Softcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: Used - Good

    US$ 5.51

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    Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

  • Language: English

    Published by DC Comics, 2016

    1401266142 / 9781401266141

    Series: Book 2 of 9 - Coloring Dc

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

    US$ 5.85

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    Paperback. Condition: Good. DC Comics presents classic adventures in a whole new way: in black and white, on heavy stock suitable for coloring! This Eisner Award-winning tale told the origin of Harley Quinn, by the creative team that first introduced her in Batman: The Animated Series! Includes MAD LOVE, plus stories from BATMAN ADVENTURES ANNUAL #1 and BATMAN ADVENTURES HOLIDAY SPECIAL #1. Timm, Bruce (illustrator).…

  • Language: English

    Published by DC Comics, 2016

    1401266142 / 9781401266141

    Series: Book 2 of 9 - Coloring Dc

    • Softcover

    Seller: Evergreen Goodwill, Seattle, WA, U.S.A.Evergreen Goodwill

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    Condition: Used - Fair

    US$ 2.00

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    paperback. Condition: Acceptable. Timm, Bruce (illustrator).

  • Language: English

    Published by Career Press, 2005

    1564145999 / 9781564145994

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Condition: Used - Good

    US$ 6.10

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    Paperback. Condition: Good. 50 Simple Yet Effective Ways to Keep Customers Happy and Coming Back for MoreUltimately, every successful enterprise must attract, serve, and win the loyalty of customers by providing worthwhile products and delivering excellent service. Getting and maintaining loyal customers affect an organization's bottom line more than any ad campaign, marketing program, or PR effort.This book is designed to get all managers and employees thinking about the little things that can make all the difference. It's a quick read--you can finish it in less time than it takes to deal with one customer complaint. And if you put the information within this book into action, you will be able to decrease customer complaints considerably. It's packed with practical, applicable suggestions that can be put to work immediately, such as how to: -- Turn angry customers into lifelong clients-- Use a simple gesture to immediately put customers at ease-- Listen with more than your ears-- Easily give customers more than they expect-- Use negative feedback for positive actionManagers and staff members alike can use this little manual to avoid the devastating ripple effects that turned-off customers can produce. It will easily show how everyone in a business, large or small, can creatively apply a constant flow of small, customer-centered innovations to create a consistent and persistent strengthening of your customer base.…

  • Language: English

    Published by Career Press, 2005

    1564145999 / 9781564145994

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Condition: Used - Very good

    US$ 6.10

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    Paperback. Condition: Very Good. 50 Simple Yet Effective Ways to Keep Customers Happy and Coming Back for MoreUltimately, every successful enterprise must attract, serve, and win the loyalty of customers by providing worthwhile products and delivering excellent service. Getting and maintaining loyal customers affect an organization's bottom line more than any ad campaign, marketing program, or PR effort.This book is designed to get all managers and employees thinking about the little things that can make all the difference. It's a quick read--you can finish it in less time than it takes to deal with one customer complaint. And if you put the information within this book into action, you will be able to decrease customer complaints considerably. It's packed with practical, applicable suggestions that can be put to work immediately, such as how to: -- Turn angry customers into lifelong clients-- Use a simple gesture to immediately put customers at ease-- Listen with more than your ears-- Easily give customers more than they expect-- Use negative feedback for positive actionManagers and staff members alike can use this little manual to avoid the devastating ripple effects that turned-off customers can produce. It will easily show how everyone in a business, large or small, can creatively apply a constant flow of small, customer-centered innovations to create a consistent and persistent strengthening of your customer base.…