Tony Bates (528 results)

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Hardback. Condition: Good. Bates, Amy June (illustrator).

Hardback. Condition: Very Good. Tony Dungy's little brother Linden is having a bad day. Linden is the youngest of the Dungy family and everyone seems to have his or her special talent. When a class assignment has him thinking about his future, Linden begins to worry that he may never find his calling. All Linden knows is that he wants to help people and make them happy. With encouragement from his parents, a visit to the dentist and some big-brotherly guidance from Tony, Linden learns that if he dreams and has faith, any goal can be achieved. Bates, Amy June (illustrator).…

Hardback. Condition: Good. Tony Dungy's little brother Linden is having a bad day. Linden is the youngest of the Dungy family and everyone seems to have his or her special talent. When a class assignment has him thinking about his future, Linden begins to worry that he may never find his calling. All Linden knows is that he wants to help people and make them happy. With encouragement from his parents, a visit to the dentist and some big-brotherly guidance from Tony, Linden learns that if he dreams and has faith, any goal can be achieved. Bates, Amy June (illustrator). …

Hardcover. Condition: Good. Bates, Amy June (illustrator).

hardcover. Condition: Good. Bates, Amy June (illustrator).

Condition: As New. Shows minimal signs of wear and previous use. Can include minimal notes/highlighting. A portion of your purchase benefits nonprofits! - Note: Edition & format may differ from what is shown in stock photo & item details. May not include supplementary material (toys, access code, dvds, etc). Bates, Amy June (illustrator). …

hardcover. Condition: Good.

Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Bates, Amy June (illustrator).…

Condition: very_good. This book is in excellent condition. There may be minimal writing on the inside cover or cover page. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer. Bates, Amy June (illustrator).

Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy. Bates, Amy June (illustrator).

Condition: like_new. Fast Free Shipping â" Excellent condition book with clean cover and pages. Barely handled, with minimal wear. An outstanding copy, close to enjoy. Bates, Amy June (illustrator).

Condition: good. Fast & Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy. Bates, Amy June (illustrator).

Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy. Bates, Amy June (illustrator).

Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. Bates, Amy June (illustrator).

Condition: good. The book is in good condition with all pages and cover intact, including the dust jacket if originally issued. The spine may show light wear. Pages may contain some notes or highlighting, and there might be a "From the library of" label. Boxed set packaging, shrink wrap, or included media like CDs may be missing. Bates, Amy June (illustrator).…

Paperback. Condition: Good. Depression is more common than we want to believe. Bates 's heartwarming message is that clear and compassionate thinking helps build self-esteem and gives us back a trust in ourselves that gets lost when we become depressed. UNDERSTANDING AND OVERCOMING DEPRESSION is a useful tool that helps sufferers and their families understand and cope with depression. Included are strategies for:Removing obstacles to recovery.Doing one thing at a time.Changing your self-image.Living with a depressed person.…

Paperback. Condition: Very Good. Depression is more common than we want to believe. Bates 's heartwarming message is that clear and compassionate thinking helps build self-esteem and gives us back a trust in ourselves that gets lost when we become depressed. UNDERSTANDING AND OVERCOMING DEPRESSION is a useful tool that helps sufferers and their families understand and cope with depression. Included are strategies for:Removing obstacles to recovery.Doing one thing at a time.Changing your self-image.Living with a depressed person.…

paperback. Condition: Very Good.

Condition: Good. A sound copy with only light wear. Overall a solid copy at a great price. Bates, Amy June (illustrator).

Hardback. Condition: Very Good. A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale.  While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We?ve all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions. That?s because brands have focused on company centric business strategies, processes and technology. However, simply put: No customers, no business.  What if, by transforming the old company-centric way of doing business and putting customers and employees front and center, businesses could succeed faster than ever before and not at the expense of their most important assets?the very people who make it possible to be in business?   Empathy is a powerful construct for a better world and a better business. It?s not a synonym for nice. Empathy is about respect and treating people in the context of their unique situation in a highly personalized way.  In this groundbreaking new book, longtime technology leader and current CEO of Genesys, Tony Bates teams up with researcher and customer experience evangelist, Dr. Natalie Petouhoff to define a new path forward to put empathy into action.  By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding and predicting, as well as, taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition.   They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like, AI and cloud can enable a more empathetic world.…

Hardback. Condition: Good. A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale.  While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We?ve all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions. That?s because brands have focused on company centric business strategies, processes and technology. However, simply put: No customers, no business.  What if, by transforming the old company-centric way of doing business and putting customers and employees front and center, businesses could succeed faster than ever before and not at the expense of their most important assets?the very people who make it possible to be in business?   Empathy is a powerful construct for a better world and a better business. It?s not a synonym for nice. Empathy is about respect and treating people in the context of their unique situation in a highly personalized way.  In this groundbreaking new book, longtime technology leader and current CEO of Genesys, Tony Bates teams up with researcher and customer experience evangelist, Dr. Natalie Petouhoff to define a new path forward to put empathy into action.  By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding and predicting, as well as, taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition.   They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like, AI and cloud can enable a more empathetic world.…

hardcover. Condition: Good.

Hardcover. Condition: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardcover. Condition: Very Good. Illustrated. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Bates, Amy June (illustrator).

Hardback. Condition: Good. Bates, Amy June (illustrator).

Paperback. Condition: Very Good. 1st ed. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Condition: good. This is a former library copy. May contain marking or signs of regular use. Bates, Amy June (illustrator).

Hardback. Condition: Good. Shows how to integrate technology into teaching in higher education. This book provides a comprehensive theoretical and pedagogical foundation for helping instructors make critical decisions about the use of technology within the college curriculum.