9781641136860 - Customer Service Essentials: Lessons for Africa and Beyond by Hinson, Robert E.; Adeola, Ogechi; Nkrumah, Kojo Oppong; Agyinarare, Charles; Adom, Kwame; Amartey, Abednego Feehi Okoe (16 results)
- Hardcover
Seller: Brook Bookstore On Demand, Napoli, NA, ItalyBrook Bookstore On Demand
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US$ 126.36
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- Hardcover
Seller: Rarewaves USA, HEBRON, KY, U.S.A.Rarewaves USA
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US$ 133.29
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Hardback. Condition: New. Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce le…arnings, drawing parallels to real life experiences. The book is a valuable resource for individuals and organizations, in the quest to achieve excellent customer service, increased productivity and enhanced employee satisfaction. It explores the practical challenges of customer service in Africa, examines critical success factors and provides guidelines for effective customer engagement in this evolving highly networked digital era. Policy makers, directors, managers and students will gain valuable and actionable insights on service management as they navigate the chapters.
Customer Service Essentials: Lessons for Africa and Beyond
Hinson, Robert E.; Adeola, Ogechi; Nkrumah, Kojo Oppong; Agyinarare, Charles; Adom, Kwame; Amartey, Abednego Feehi Okoe
- Hardcover
Seller: Majestic Books, Hounslow, United KingdomMajestic Books
Contact seller4-star sellerCondition: New
US$ 125.47
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Condition: New.
- Hardcover
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrelandKennys Bookshop and Art Galleries Ltd.
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US$ 135.67
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Condition: New. 2019. Hardcover. . . . . .
Customer Service Essentials: Lessons for Africa and Beyond
Hinson, Robert E.; Adeola, Ogechi; Nkrumah, Kojo Oppong; Agyinarare, Charles; Adom, Kwame; Amartey, Abednego Feehi Okoe
- Hardcover
Seller: Books Puddle, New York, NY, U.S.A.Books Puddle
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US$ 141.91
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Condition: New.
Customer Service Essentials: Lessons for Africa and Beyond
Hinson, Robert E.; Adeola, Ogechi; Nkrumah, Kojo Oppong; Agyinarare, Charles; Adom, Kwame; Amartey, Abednego Feehi Okoe
- Hardcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
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US$ 134.56
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Condition: New. In English.
- Hardcover
Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE
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US$ 133.30
US$ 18.98 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Hardback. Condition: New. New copy - Usually dispatched within 4 working days.
- Hardcover
Seller: Kennys Bookstore, Olney, MD, U.S.A.Kennys Bookstore
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US$ 164.30
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Condition: New. 2019. Hardcover. . . . . . Books ship from the US and Ireland.
- Hardcover
Seller: Rarewaves USA United, HEBRON, KY, U.S.A.Rarewaves USA United
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US$ 139.64
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Hardback. Condition: New. Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce le…arnings, drawing parallels to real life experiences. The book is a valuable resource for individuals and organizations, in the quest to achieve excellent customer service, increased productivity and enhanced employee satisfaction. It explores the practical challenges of customer service in Africa, examines critical success factors and provides guidelines for effective customer engagement in this evolving highly networked digital era. Policy makers, directors, managers and students will gain valuable and actionable insights on service management as they navigate the chapters.
- Hardcover
- Print on Demand
Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
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US$ 136.67
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HRD. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Customer Service Essentials Lessons for Africa and Beyond
Hinson, Robert E./ Adeola, Ogechi/ Nkrumah, Kojo Oppong/ Agyinasare, Charles/ Adom, Kwame
- Hardcover
- Print on Demand
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
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US$ 139.54
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Hardcover. Condition: Brand New. 247 pages. 9.25x6.25x1.00 inches. In Stock. This item is printed on demand.
- Hardcover
- Print on Demand
Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE
Contact seller5-star sellerCondition: New
US$ 157.54
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Hardback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 333.
Customer Service Essentials
Robert E. Hinson|Ogechi Adeola|Kojo Oppong Nkrumah|Charles Agyinarare|Kwame Adom
- Hardcover
- Print on Demand
Seller: moluna, Greven, Germanymoluna
Contact seller5-star sellerCondition: New
US$ 153.21
US$ 56.76 shippingShips from Germany to U.S.A.Quantity: Over 20 available
Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. A must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, t…his book uses case studies and vignettes.
Customer Service Essentials: Lessons for Africa and Beyond
Hinson, Robert E.; Adeola, Ogechi; Nkrumah, Kojo Oppong; Agyinarare, Charles; Adom, Kwame; Amartey, Abednego Feehi Okoe
- Hardcover
- Print on Demand
Seller: Biblios, frankfurt am main, HESSE, GermanyBiblios
Contact seller4-star sellerCondition: New
US$ 221.46
US$ 11.53 shippingShips from Germany to U.S.A.Quantity: 4 available
Condition: New. PRINT ON DEMAND.
More images- Hardcover
- Print on Demand
Seller: preigu, Osnabrück, Germanypreigu
Contact seller5-star sellerCondition: New
US$ 158.88
US$ 81.10 shippingShips from Germany to U.S.A.Quantity: 5 available
Buch. Condition: Neu. Customer Service Essentials | Lessons for Africa and Beyond (hc) | Robert E. Hinson (u. a.) | Buch | Einband - fest (Hardcover) | Englisch | 2019 | Information Age Publishing | EAN 9781641136860 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbiet…er: preigu Print on Demand.
- Hardcover
- Print on Demand
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
Contact seller5-star sellerCondition: New
US$ 202.85
US$ 72.74 shippingShips from Germany to U.S.A.Quantity: 1 available
Buch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service managemen…t, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences. The book is a valuable resource for individuals and organizations, in the quest to achieve excellent customer service, increased productivity and enhanced employee satisfaction. It explores the practical challenges of customer service in Africa, examines critical success factors and provides guidelines for effective customer engagement in this evolving highly networked digital era. Policy makers, directors, managers and students will gain valuable and actionable insights on service management as they navigate the chapters.
