9783030924607 - Creating a Customer Experience-centric Startup: a Step-by-step Framework (business Guides on the Go) by Suwelack, Thomas; Stegemann, Manuel; Ang, Feng Xia (33 results)
Language: English
Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
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Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
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Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
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Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
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Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
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Published by Springer 2/3/2023 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Paperback or Softback. Condition: New. Creating a Customer Experience-Centric Startup: A Step-By-Step Framework. Book.
Language: English
Published by Springer Nature Switzerland AG, Cham 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Paperback. Condition: new. Paperback. This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activi…ties. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success. The following are the main contributions of this book: Provides a clear step-by-step guide to create a customer experience-centric company Introduces most impactful tools that managers can use to successfully complete every step of our framework Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Language: English
Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Creating a Customer Experience-Centric Startup: A Step-by-Step Framework (Business Guides on the Go)
Language: English
Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Language: English
Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Language: English
Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Condition: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
Creating a Customer Experience-Centric Startup 1ED
Thomas Suwelack, Brand University of Appled Sciences, Hamburg, Germany; Manuel Stegemann, University of Applied Sciences, Bielefeld, Germany; Feng Xia Ang, 21done Limited, Hamburg, Germany
Language: English
Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Language: English
Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Creating a Customer Experience-Centric Startup: A Step-by-Step Framework (Business Guides on the Go)
Suwelack, Thomas Thomas Suwelack, Manuel Stegemann, Feng Xia Ang,
Language: English
Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Creating a Customer Experience-Centric Startup: A Step-by-Step Framework (Business Guides on the Go)
Language: English
Published by Springer 2023-02-03 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Creating a Customer Experience-Centric Startup: A Step-by-Step Framework (Business Guides on the Go)
Language: English
Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Paperback. Condition: Brand New. 169 pages. 8.27x5.83x0.40 inches. In Stock.
Language: English
Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Creating a Customer Experience-Centric Startup: A Step-by-Step Framework (Business Guides on the Go)
Language: English
Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Condition: New. 1st ed. 2022 edition NO-PA16APR2015-KAP.
Language: English
Published by Springer Nature Switzerland AG, CH 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Paperback. Condition: New. 2022 ed.
Language: English
Published by Springer, Berlin|Springer International Publishing|Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Condition: New. This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today s dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the star.
Language: English
Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Language: English
Published by Springer Nature Switzerland AG, Cham 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Paperback. Condition: new. Paperback. This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activi…ties. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success. The following are the main contributions of this book: Provides a clear step-by-step guide to create a customer experience-centric company Introduces most impactful tools that managers can use to successfully complete every step of our framework Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
Language: English
Published by Springer Nature Switzerland AG, CH 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Paperback. Condition: New. 2022 ed.
Language: English
Published by Springer, Springer International Publishing 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as th…e start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology - as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success.The following are the main contributions of this book: Provides a clear step-by-step guide to create a customer experience-centric company Introduces most impactful tools that managers can use to successfully complete every step of our framework Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context.
More imagesLanguage: English
Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Taschenbuch. Condition: Neu. Creating a Customer Experience-Centric Startup | A Step-by-Step Framework | Thomas Suwelack (u. a.) | Taschenbuch | Business Guides on the Go | xvii | Englisch | 2023 | Springer | EAN 9783030924607 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen…[dot]hartmann[at]springer[dot]com | Anbieter: preigu.
Creating a Customer Experience-Centric Startup: A Step-by-Step Framework (Business Guides on the Go)
Language: English
Published by Springer 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
- Print on Demand
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Paperback. Condition: Brand New. 169 pages. 8.27x5.83x0.40 inches. In Stock. This item is printed on demand.
Language: English
Published by Springer International Publishing Feb 2023 2023
Series: Business Guides on the Go, Book 4 of 4. Book 4 of 4 - Business Guides on the Go
- Softcover
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Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer…experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology - as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success.The following are the main contributions of this book: Provides a clear step-by-step guide to create a customer experience-centric company Introduces most impactful tools that managers can use to successfully complete every step of our framework Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context 172 pp. Englisch.
