Isbn: 9789401802406 - Verismtm - a Service Management Approach for the Digital Age (24 results)

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  • Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Softcover

    Seller: clickgoodwillbooks, Indianapolis, IN, U.S.A.clickgoodwillbooks

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    Condition: acceptable. Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may be missing bundled media.

  • Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Softcover

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    paperback. Condition: Very Good. Illustrated. Used - Very Good.

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    Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Softcover

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    Softcover. Condition: Fine. Leichte Kratzer / Abnutzungen / Druckstellen; Leichte Gebrauchsspuren; Leichte Verformung / umgeknickte Seiten; Leichte Verschmutzung / Farbtonveranderung. VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. VeriSM allows for a tailored approach depending upon the type of business you are in, the size of your organization, your business priorities, your organizational culture - and even the nature of the individual project or service you are working on. Rather than focusing on one prescriptive way of working, VeriSM helps organizations to respond to their consumers and deliver value with integrated service management practices. Service management plays a leading role in digital transformation. Digital transformation looks outward; with a hyper-focus on the consumer experience. Service management can help shift the mindset from 'inside-out' to 'outside-in' by developing effective, transparent principles that help deliver services that are valuable to the customer. All organizational capabilities must understand: How does the organization enable and deliver value? What are the supply chains within an organization that support value delivery? How do the individual capabilities contribute to or support these supply chains to deliver value.…

  • Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Softcover

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    paperback. Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

  • Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Softcover

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  • Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Softcover

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  • Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Softcover

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  • Language: English

    Published by Van Haren Publishing BV, NL, 2017

    9401802408 / 9789401802406

    • Hardcover

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  • Language: English

    Published by Van Haren Publishing 2017-11-20, 2017

    9401802408 / 9789401802406

    • Softcover

    Seller: Chiron Media, Wallingford, United KingdomChiron Media

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  • Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Softcover

    Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK

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  • Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Softcover
    • First Edition

    Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrelandKennys Bookshop and Art Galleries Ltd.

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    Condition: New. 2017. 1st Edition. Paperback. . . . . .

  • Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Softcover

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    Condition: New. In English.

  • Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Softcover

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  • Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Softcover

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    Condition: New. 2017. 1st Edition. Paperback. . . . . . Books ship from the US and Ireland.

  • Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Softcover

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    Condition: New. &Uumlber den AutorVan Haren Publishing (VHP) publishes about best practices and standards in the field of IT & IT Management, Enterprise Architecture, Business Management and Project Management. We publish worldwide using our widespread.

  • Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Hardcover

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    Hardcover. Condition: Brand New. illustrated edition. 2 pages. 9.45x6.69x1.02 inches. In Stock.

  • Language: English

    Published by Van Haren Publishing BV, NL, 2017

    9401802408 / 9789401802406

    • Hardcover

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  • Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Hardcover
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    Seller: Revaluation Books, Exeter, United KingdomRevaluation Books

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    Hardcover. Condition: Brand New. illustrated edition. 2 pages. 9.45x6.69x1.02 inches. In Stock. This item is printed on demand.

  • Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Softcover
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    Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. VeriSM allows for a tailored approach depending upon the type of business you are in, the size of your organization, your business priorities, your organizational culture - and even the nature of the individual project or service you are working on. Rather than focusing on one prescriptive way of working, VeriSM helps organizations to respond to their consumers and deliver value with integrated service management practices. Service management plays a leading role in digital transformation. Digital transformation looks outward; with a hyper-focus on the consumer experience. Service management can help shift the mindset from 'inside-out' to 'outside-in' by developing effective, transparent principles that help deliver services that are valuable to the customer. All organizational capabilities must understand: ¿ How does the organization enable and deliver value ¿ What are the supply chains within an organization that support value delivery ¿ How do the individual capabilities contribute to or support these supply chains to deliver value.…

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    Language: English

    Published by Van Haren Publishing, 2017

    9401802408 / 9789401802406

    • Softcover
    • Print on Demand

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    Taschenbuch. Condition: Neu. Verism - A Service Management Approach for the Digital Age | Agutter Claire (u. a.) | Taschenbuch | Kartoniert / Broschiert | Englisch | 2017 | Van Haren Publishing | EAN 9789401802406 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand. …

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