mcgraw hill education europe london (930 results)

Paperback. Condition: Very Good. This practical guide aims to show the reader the strengths and benefits of the client-centred approach. Using a range of case studies and examples, the book: features complete checklists and a usable framework for implementation; shows how to diagnose problems; provides advice on developing consulting skills; and suggests how to help clients be committed to change. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. This guide explains how to retain satisfied customers through the application of TQM principles to database marketing techniques. The theory is backed up with case studies from some of the best and biggest companies. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Turn your rusty French languageskills into polished conversation confidence Tune Up Your French offers you an entertaining and practical way to hone your French-language conversation skills. This book is structured around numerous key areasfor improvement, covering everything from tricky grammatical structures to gestures, slang, and humor. In each area, key phrases are presented in Top Ten lists, including everyday expressions for filling pauses, icebreakers, and more. This book is excellent for brushing up on the Frenchyou studied in high school or college. The accompanying MP3 disk contains an engaging 70-minute program for learning key expressions from the book. It includes mp3 recordings of sixty Top 10 lists, organized for each access and reference on your iPod or mp3 player. This disk may not play on older, stand-alone CD players. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. This is a self-training assertiveness book that meets the needs of managers by applying itself to familiar work situations. The authors offer guidance on developing assertiveness in a way that minimises conflict and stress and optimises management effectiveness. This new edition combines the practical approach of the best-selling second edition with new sections on being assertive upwards, negotiating assertively, and how assertion can help during times of change. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Winner of Disneys iParenting Media Award for Best Product Easy naptime solutions that really work--without any tears. Kathy Lynn, President,Parenting TodayNaps: Children need them. Parents want them. Here are the tools to make them happen. Maureen A. Doolan Boyle, Executive Director,MOST (Mothers of Supertwins), Inc.Does your child: nap only in your arms, a sling, a swing, or the car?require elaborate rituals before sleeping?get fussy, act cranky, or have tantrums due to lack of sleep?take very short naps--or none at all? Naps are important to a child's mood, well-being, and development. The No-Cry Nap Solution offers you a proven formula to allow your baby, toddler, or preschooler to get daily restorative rest. You'll learn gentle, loving, tear-free techniques, developed by world-renowned parenting expert Elizabeth Pantley and tested by hundreds of families around the world, guaranteed to help you: Convince any child to nap every dayEffortlessly settle your child for naptime in his or her own bedTurn short, fitful naps into long, peaceful onesEstablish a nap schedule that works for you and your childEasily adapt nap routines to your child's developing needsConfidently deal with sudden changes, nap strikes, and travel. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. "Covers more information than a week's worth of private lessons." - "Ski magazine". "The All-Mountain Skier" takes you to the most difficult places on the mountain - bumps, steeps, and trees - and helps you conquer them. If you yearn for speed, gravity-defying jumps, or fluid grace on challenging terrain, here is your step-by-step guide to becoming an expert all-mountain skier. This second edition contains all the information you need on the latest equipment - including shaped skis, boots, bindings, and footbeds - to perform like a pro on crud, hardpack, powder, and ice. "Wow! This book can help you conquer the steeps of Valdez, the peaks of the Alps, the powder of Alta, and everything in between. A blizzard of information that will truly change the way you ski." - Gordy Peifer, U.S. (2000) and Canadian (1998) Freeskiing Champion, ski film star. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Principles & Practice of Marketing, 5th edition is the ultimate learning resource for all marketing students, demonstrating the essential marketing principles in an accessible and relevant manner. With its established authority and reputation, the new edition of this best-selling textbook maintains its position as the discerning choice for introductory marketing modules at undergraduate or MBA level. The fifth edition continues to lead the marketing field with new coverage on emerging topics led by contemporary practice and informed by recent research. Free Vital Source Digital Textbook included in this package Utilising the Vital Source platform, McGraw-Hill/Open University Press are making a number of key titles available in a digital format. Using this platform, students are able to truly personalise their book. The student can highlight important sections of the book during the course or in preparation for an exam. Students can also make notes and attach them directly to the book content, they also have the option to share notes with classmates to further improve their understanding. And that's not all. Instructors will also have access to the digital version which allows them to add their own notes to the book for students to view. Instructors can also set questions for their students at specific points in the book to encourage class discussion or as tutorial assignments. If you would like to know more about the books available in this digital format, or would like to see a demonstration, please contact your local representative. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. All managers, whatever their level of experience or industry. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Advanced Presents French verbs clearly and methodically, following the normal progression of most basic texts. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. This book presents 30 extraordinary quilt designs derived from crests dating back to more than a thousand years. Centuries-old designs are combined with new, rich color choices and contemporary fabrics for an effect never seen in quiltmaking. Each block is accompanied by the story behind the design and step-by-step instructions. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Immerse yourself in the French language and culture Read & Think French is your ticket to building key French language skills. This book features 100-plus engaging, easy-to-read articles written by native French-speakers. Each article features a bilingual glossary on the same page that allows you to learn without stopping to look up new or unfamiliar words in a dictionary. As the you move through the book, you will gain confidence with the French language and build a vocabulary of key French words and phrases. Each chapter features several written exercises that reinforce new vocabulary and comprehension. The 70-minute companion audio CD features several of the articles read aloud by native-French speakers from various backgrounds giving you valuable practice in French listening skills. Read & Think French brings the culture of French-speaking countries to life! You will enjoy a travel narrative from Provence and a documentary on West Indies folk music as well as explore the geography of the French Alps and the streets of Montreal. Filled with engaging features such as a recipe for beigne de nos grand-meres canadiennes (traditional Canadian doughnuts), a primer on French business etiquette, a biography of French actor Mathieu Amalric, and a look at the tradition of lavender oil, perfumes, and soaps, this book gives you an insider look at French life and culture--while introducing you to 100s of new French words and phrases. Topics include: Culture; Voyages; Tradition; Celebration; Biographies; Musique et Art; Histoire; Geographie; Gastronomie; Coutumes. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Jump start your kids' education in French Award-winning language-learning innovator Ana Lomba transforms Goldilocks and the Three Bears into a way to introduce kids ages two to seven to French. It includes vivid illustrations, a mini pictionary, and frequent dialogs that model everyday communication. Accompanying the book is a 45-minute audio CD that features a lively reading of the story, in French and English, helpful pronunciation basics, and fun games and activities. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Good. Providing comprehensive coverage, the new edition of this leading text has been fully updated and revised. This innovative book covers the full spectrum of orgnizational behaviour topics. The seven self-contained sections span the range of individual, group and organizational factors, as well as examining changing complex and global environments. The cases and readings are written by internationally known contributors, each relates to and illustrates the main theories presented within the chapters. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.

Paperback. Condition: Good. Launchbury, Jane (illustrator). The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.

Paperback. Condition: Very Good. Tried everything but still not feeling better? If your depression keeps coming back or is even getting worse, then you may be suffering from bipolar II or soft bipolar disorder. Commonly misdiagnosed, these mood disorders are characterized by recurring bouts of depression along with anxiety, irritability, mood swings, sleep problems, or intrusive thoughts. Why Am I Still Depressed? shows you how to identify if you have a nonmanic form of bipolar disorder and how to work with your doctor to safely and effectively treat it. Author James R. Phelps, M.D., gives you the latest tools and knowledge so you can: Understand the Mood Spectrum, a powerful new tool for diagnosis Know all your treatment options, including mood-stabilizing medications and research-tested psychotherapies Examine the potential hazards of taking antidepressant medications Manage your condition with exercise and lifestyle changes Help family and friends with this condition understand their diagnosis and find treatment. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Elizabeth Pantley gets dozens of e-mails daily about her bestselling sleep book, The No-Cry Sleep Solution. No-Cry Sleep covered babies up to age two, but many of the parents are asking what to do about older children who are being awakened by a babys cries, refusing to go to bed or to stay in bed, having nightmares, or getting into the parents bed at night. This book now provides those parents with gentle, loving solutions to all of the sleep-related problems of children ages 2 through 6. Recent research has shown that kids who dont get enough sleep are far more likely to have behavior problems, be overweight, and have learning problems. But even if that werent the case, childrens sleep problems drive parents crazy. This is the book that will help parents regain time to themselves in the evening and better sleep during the night, without resorting to punishments, locking children in their rooms, and other negative (but common) measures. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. This volume comprises profiles of the 100 companies judged by the Corporate Research Foundation as being the most attractive to work for in the UK. Each case study will report on the company's performance against a set of assessment criteria, for example, career opportunities, training and development, pay and renumeration and macro business factors such as financial stabilty, reputation and success, and management's committment to HR development. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. The primary aim of this book is to increase the awareness which readers have of Information Systems (IS) and Information Technology (IT) and the role it can play in increasing organisational effectiveness and enabling organisational transformation. This involves capitalising on the many opportunities presented to the organisation by IT, while at the same time avoiding the risks of narrowly conceived, technology-led adoption .The book identifies the requirements for, and characteristics of, the transformed organisation. It specifically relates the potential of IS/IT to these characteristics. Also, it provides an evaluation of some indicative information technologies and finally it examines the implications of transformation for IS/IT strategy and the IS function itself. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. This guide shows people facing unemployment mid-career or later how to read the situation, develop a healthy perspective, capitalize on their strengths, strengthen their weaknesses and get a job. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. In this text, the author has distilled the wisdom of gardeners and the literature of yesteryear to create a book of answers based upon well tried techniques. Sometimes the author points out that some old ideas are nonsense and based upon faulty thinking. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Considers how micro- and macroeconomic theory can help in better understanding the process and the consequences of European integration. It is suitable for second and third year undergraduates studying economics and following a course in the economics of the EC. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Good. Have a successful trip to Japan by learning its culture and the ways of its people The Japanese Way is your handy guide to understanding how people from every corner of Japan think, do business, and act in their daily lives--helpful advice if you are traveling for business or pleasure. Organized alphabetically, the book is an indispensable reference to the common as well as the divergent cultural traits of the Japanese. The book shows you how the Japanese celebrate holidays, interact with one another, resolve daily problems, and view and deal with the outside world. You'll also get insight on the rich and varied historical traditions that have shaped the modern culture of Asias most progressive nation. Includes the 89 "trait" chapters address specific characteristics of the Japanese people to explain their culture to Western readersFeatures a free 15-minute download based on the first 10 chapters Topics include: Pronunciation and Romanization; 89 Key Traits of the Japanese; Sources and Related Readings. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.

Paperback. Condition: Very Good. This book embodies the belief that quality matters to the software developer and that the construction of an effective quality management system is one practical way to bring quality disciplines to bear on software development activities. ISO9001 with ISO9000-3 provides a specification for a QMS which addresses the software specific areas as well as those relevent to all industries. This book makes ISO9001 and ISO9000-3 accessible and relevant to software specialists while recognizing the very real deficiences of these documents. Two major issues of concern are addressed: measurement, which is the basic core of continuous improvement mechanisms; iterative and incremental techniques, which are becoming increasingly common. We can also see how these areas can be integrated into a development environment without threatening the quality culture of the organization. The book includes: practical guidance on the use and interpretation of ISO9001 and ISO9000-3 in a software development environment; focus on the importance of measurement with practical guidance on measurement methods; consideration of iterative and incremental development approaches; evaluation of the impact of rapid application development and object oriented development on a quality management system based on ISO9000-3. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. This book provides a wide understanding of the dynamic process of change and competition created by the European Union and their effect on contemporary Europe. Part 1 starts with basic information of the fifteen EU member states then goes on to cover the concept of '||'''Europe without frontiers'||''' in depth as well as the main community policies. Part 2 explains how Europe'||'''s industrial structure is adjusting to the new environment. The reactions of Western European, American and Japanese firms to the new challenges are described; business operations and management functions are reviewed within a European context. Part 3 considers recent trends towards globalization of competition, the development of strategic alliances, the greening of business and then goes on to discuss the changing role of women in business and makes a comparative study of the role of EU women in Western and Eastern Europe. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration.

Paperback. Condition: Very Good. In the current climate of restricted growth, it becomes all the more necessary to ensure the effective career development of all staff. This book attempts to bring a fresh approach to the problems that face trainers and presonnel managers in dealing with the career needs of their staff. This book also covers the important areas of staff education and training, effective career development and the way organizational strategies affect these - all within a practical framework of studies. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Here's a working collection of expert tips and tricks hobbyists need to shoot, edit, and publish digital photos just like a pro! Using 2-5 page solutions, the author covers everything from purchasing the best equipment to composing with a digital camera to using digital special to create highly personalized images. This title helps readers to: compose perfect shots with a digital camera; correct poor color, lighting, and redeye; use special effects for creating their own unique style; and choose the right equipment for their shooting style. It also provides answers to such questions as: What storage solution is safest? Cheapest? as well as tips for a perfect cropping, and putting your picture on the web. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.