Condition: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
paperback. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
paperback. Condition: Very Good. Used - Very Good.
Condition: Good. Good condition. Updated edition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Signed
Condition: Good. Signed Copy . Signed/Inscribed by Townsend on title page.
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Language: English
Published by John Wiley & Sons, New York, NY, U.S.A., 1990
ISBN 10: 0471520187 ISBN 13: 9780471520184
Seller: SUNSET BOOKS 2, Newark, OH, U.S.A.
First Edition
Soft cover. Condition: Very Good. No Jacket. 1st Edition. Has or May Have all standard Library markings, pocket, labels, stamps, wear and soil to covers. CLEAN TEXT! Thank you for your purchase from Sunset Books! Help Promote World Literacy, GIVE a Book as a GIFT!! In stock, Ships from Ohio. WE COMBINE SHIPPING ON MULTIPLE PURCHASES!!!! SEE PICTURES!!!!! ANY ODD/GREEN TONES ON THE SCANS ARE CAUSED BY MY SCANNER!! All of our Ex-Library volumes were obtained legally through Public or Auction sales. Size: 8vo. Ex-Library.
Paperback. Condition: Good. Paperback book in good condition. Some light shelf and use wear, otherwise appears to be a good clean copy!
Language: English
Published by John Wiley & Sons, New York, 1986
ISBN 10: 0471839531 ISBN 13: 9780471839538
Seller: Persephone's Books, Gastonia, NC, U.S.A.
First Edition
Cloth. Condition: Very Good. Dust Jacket Condition: Very Good. First Edition. xvii, 189, (1) pp. The lightest of rubbing to the corners. The jacket is very lightly rubbed at the head of the spine. "The first book on the quality process to focus primarily on the service industry.".
Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Language: English
Published by Wiley & Sons, Incorporated, John, 1986
ISBN 10: 0471839531 ISBN 13: 9780471839538
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Hardcover. Condition: Good. Boards are clean. Content is clean. Good DJ with light toning and a tear.
Paperback. Condition: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Aged book. Tanned pages and age spots, however, this will not interfere with reading.
Paperback. Condition: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDVery good. Clean text. Email for further information.
Hardcover 4th Ed. Value analysis. Quality assurance. A blueprint for success that allows you to draw from a large body of proven information and techniques and become a true leader. Owner's name inscribed on cover sheet. Book and DJ VVG. (189 Pgs.).
US$ 11.83
Quantity: 1 available
Add to baskethardcover. Condition: Very Good. Dust Jacket Condition: Very Good Jacket. . Posted within 1 working day. 1st class tracked post to the UK, Airmail with tracking worldwide. Robust recyclable packaging. Picture is the actual item.
US$ 10.98
Quantity: 1 available
Add to basketCondition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Book contains pencil markings. In fair condition, suitable as a study copy. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISBN:0471839531.
Language: English
Published by John Wiley and Sons, Inc., New York, New York, 1986
ISBN 10: 0471839531 ISBN 13: 9780471839538
Seller: James Lasseter, Jr, Brooksville, FL, U.S.A.
Hardcover. Condition: Fine. Dust Jacket Condition: Fine. First book on the quality process to focus on the service industry. Dust jacket in archival quality cover. A foreward by Tom Peters.
Language: English
Published by John Wiley & Sons 28/06/1990, 1990
ISBN 10: 0471520187 ISBN 13: 9780471520184
Seller: AwesomeBooks, Wallingford, United Kingdom
Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Language: English
Published by John Wiley & Sons 28/06/1990, 1990
ISBN 10: 0471520187 ISBN 13: 9780471520184
Seller: Bahamut Media, Reading, United Kingdom
Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Hardcover. Condition: New. Hardcover in beautiful dust jacket, clean crisp excellent new text, 1st edition, 1st printing. Promptly shipped in a box.; General Trade; Large 8vo 9" - 10" tall; 208 pages.
Language: English
Published by Wiley Press/John Wiley & Sons, New York, NY, 1986
ISBN 10: 0471839531 ISBN 13: 9780471839538
Seller: 100POCKETS, Berkeley, CA, U.S.A.
First Edition
Hardcover. Condition: New. Dust Jacket Condition: New. 1st Edition. Text/NEW & Bright. Collectible 1986 First Edition, 1st Printing. Silver embossed blue linen boards/Fine. DJ/Fine. Analysis of quality control, as a team process, in the service industry. Review of implementation, value analysis & differences between quality team & quality circle concepts. Detailed sample cases drawn from Paul Revere Insurance Co, where author Patrick L. Townsend (1941 - 2010) served as Director of Quality Team Central --- contributing to saving the firm some $8.5 million dollars!!! 189 pgs, 9 chapters: 1, Getting Started; 2, Quality is Everybody's Business; 3, Value Analysis; 4, Quality Teams; 5, Virtue is not Necessarily Its Own Reward; 6, Change in Corporate Culture; 7, Quality Has Value; 8, Listening Down --- And Out; and 9, Adopting Theory & Adapting Practice, followed by Appendix.