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  • Language: English

    Published by Springer Nature Switzerland AG, CH, 2023

    3030924602 / 9783030924607

    Series: Book 4 of 4 - Business Guides on the Go

    • Softcover

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    Paperback. Condition: New. 2022 ed. This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology - as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success. The following are the main contributions of this book:·        Provides a clear step-by-step guide to create a customer experience-centric company ·        Introduces most impactful tools that managers can use to successfully complete every step of our framework·        Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context.…

  • Language: English

    Published by Springer, 2023

    3030924602 / 9783030924607

    Series: Book 4 of 4 - Business Guides on the Go

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  • Language: English

    Published by Springer, 2023

    3030924602 / 9783030924607

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    Condition: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books.

  • Language: English

    Published by Springer, 2022

    3030924572 / 9783030924577

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  • Language: English

    Published by Springer, 2023

    3030924602 / 9783030924607

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  • Language: English

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  • Language: English

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    paperback. Condition: New. Brand new book, sourced directly from publisher. Dispatch time is 3-4 days from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely.

  • Language: English

    Published by Springer Nature Switzerland AG, CH, 2022

    3030924572 / 9783030924577

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    Hardback. Condition: New. 2022 ed. This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology - as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success. The following are the main contributions of this book:·        Provides a clear step-by-step guide to create a customer experience-centric company ·        Introduces most impactful tools that managers can use to successfully complete every step of our framework·        Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context.…

  • Language: English

    Published by Springer, 2023

    3030924602 / 9783030924607

    Series: Book 4 of 4 - Business Guides on the Go

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  • Language: English

    Published by Springer, 2023

    3030924602 / 9783030924607

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  • Language: English

    Published by Springer, 2023

    3030924602 / 9783030924607

    Series: Book 4 of 4 - Business Guides on the Go

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    Paperback. Condition: Brand New. 169 pages. 8.27x5.83x0.40 inches. In Stock.

  • Language: English

    Published by Springer, 2022

    3030924572 / 9783030924577

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  • Language: English

    Published by Springer, 2022

    3030924572 / 9783030924577

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  • Language: English

    Published by Springer, 2023

    3030924602 / 9783030924607

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    • Softcover

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    Condition: New. 1st ed. 2022 edition NO-PA16APR2015-KAP.

  • Language: English

    Published by Springer, 2023

    3030924602 / 9783030924607

    Series: Book 4 of 4 - Business Guides on the Go

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    Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology - as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success.The following are the main contributions of this book: Provides a clear step-by-step guide to create a customer experience-centric company Introduces most impactful tools that managers can use to successfully complete every step of our framework Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context.…

  • Language: English

    Published by Springer Nature Switzerland AG, CH, 2023

    3030924602 / 9783030924607

    Series: Book 4 of 4 - Business Guides on the Go

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    Paperback. Condition: New. 2022 ed. This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology - as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success. The following are the main contributions of this book:·        Provides a clear step-by-step guide to create a customer experience-centric company ·        Introduces most impactful tools that managers can use to successfully complete every step of our framework·        Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context.…

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    Language: English

    Published by Springer, 2023

    3030924602 / 9783030924607

    Series: Book 4 of 4 - Business Guides on the Go

    • Softcover

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    Taschenbuch. Condition: Neu. Creating a Customer Experience-Centric Startup | A Step-by-Step Framework | Thomas Suwelack (u. a.) | Taschenbuch | Business Guides on the Go | xvii | Englisch | 2023 | Springer | EAN 9783030924607 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu. …

  • Language: English

    Published by Springer Nature Switzerland AG, CH, 2022

    3030924572 / 9783030924577

    Series: Book 4 of 4 - Business Guides on the Go

    • Hardcover

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    Hardback. Condition: New. 2022 ed. This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology - as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success. The following are the main contributions of this book:·        Provides a clear step-by-step guide to create a customer experience-centric company ·        Introduces most impactful tools that managers can use to successfully complete every step of our framework·        Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context.…

  • Language: English

    Published by Springer, 2023

    3030924602 / 9783030924607

    Series: Book 4 of 4 - Business Guides on the Go

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  • Language: English

    Published by Springer, 2022

    3030924572 / 9783030924577

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  • Language: English

    Published by Springer International Publishing Feb 2023, 2023

    3030924602 / 9783030924607

    Series: Book 4 of 4 - Business Guides on the Go

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    Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology - as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success.The following are the main contributions of this book: Provides a clear step-by-step guide to create a customer experience-centric company Introduces most impactful tools that managers can use to successfully complete every step of our framework Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context 172 pp. Englisch.…

  • Language: English

    Published by Springer International Publishing Feb 2022, 2022

    3030924572 / 9783030924577

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    Buch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology - as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success.The following are the main contributions of this book: Provides a clear step-by-step guide to create a customer experience-centric company Introduces most impactful tools that managers can use to successfully complete every step of our framework Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context 172 pp. Englisch.…

  • Language: English

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    3030924602 / 9783030924607

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  • Language: English

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  • Language: English

    Published by Palgrave Macmillan, 2022

    3030924572 / 9783030924577

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    Buch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology - as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success.The following are the main contributions of this book: Provides a clear step-by-step guide to create a customer experience-centric company Introduces most impactful tools that managers can use to successfully complete every step of our framework Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context.…

  • Language: English

    Published by Springer, Berlin|Springer International Publishing|Springer, 2022

    3030924572 / 9783030924577

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    Gebunden. Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today s dynamic and competitive times.This book explains how startups and brands in general can achieve a high level of customer experience .…

  • Language: English

    Published by Springer, Berlin|Springer International Publishing|Springer, 2023

    3030924602 / 9783030924607

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    Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today s dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the star.…

  • Language: English

    Published by Springer, Springer Feb 2023, 2023

    3030924602 / 9783030924607

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    Taschenbuch. Condition: Neu. This item is printed on demand - Print on Demand Titel. Neuware -This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology - as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success.The following are the main contributions of this book: Provides a clear step-by-step guide to create a customer experience-centric company Introduces most impactful tools that managers can use to successfully complete every step of our framework Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new contextSpringer-Verlag KG, Sachsenplatz 4-6, 1201 Wien 172 pp. Englisch.…