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  • Language: English

    Published by Neal-Schuman Publishers, Incorporated, 2017

    0838915590 / 9780838915592

    • Softcover
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    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Good. What does successful academic library management look like in the real world? This book presents a selection of case studies which dive deeply into the subject to answer that question. It features contributions from a range of practicing academic library managers.

  • Language: English

    Published by American Library Association, 2002

    0838908098 / 9780838908099

    • Softcover
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    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Good. The first of its kind, this readable, hands-on book will help you to see your library and the staff that runs it in a new, more strategic way. Experienced librarian and coach Ruth Metz outlines a focused and results-oriented game plan for achieving performance excellence from all staff members, from top to bottom, through a coaching style of management. By viewing the people you work with as a team, you can transform the work environment and, ultimately, the services you are providing your customers. Through real world examples, coaching scenarios, and pathways to excellence that are specific to library work, you will learn how to: Be both a coach and a player - the terminology and techniques; Recognize and utilize the abilities and talents of staff at all levels; Guide individuals toward a unified goal; Encourage innovation, flexibility, and problem-solving; Spotlight the big-win opportunities; Complete with reader-friendly tables and annotated references, Coaching in the Library is for any library that wants to put the potential of all staff on the playing field in order to achieve peak performance.…

  • Language: English

    Published by Van Haren Publishing BV, 2006

    9077212698 / 9789077212691

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Very good

    US$ 4.39

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    Paperback. Condition: Very Good. This book considers the design and implementation of metrics in service organizations using industry standard frameworks. It uses the ITIL process structure and many principles from the ITIL and ISO20000 (BS15000) as a basis. It is a general guide to the use of metrics as a mechanism to control and steer IT service organizations. A major reason for covering this topic is that many organizations have found it very difficult to use metrics properly. This book will deal with the causes of the difficulties to implementing metrics and will present workable solutions. It provides a general guide to the design, implementation and use of metrics as a mechanism to control and steer IT service organizations. It also provides specific recommendations for applying metrics across the ITIL, ISO20000 (BS15000) and other processes, discussing the rationale of the recommendations.…

  • Language: English

    Published by Scarecrow Press, 2002

    0810845105 / 9780810845107

    • Softcover

    Seller: Zoom Books East, Glendale Heights, IL, U.S.A.Zoom Books East

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    Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Language: English

    Published by McGraw Hill, 2010

    0071701095 / 9780071701099

    • Softcover

    Seller: Zoom Books East, Glendale Heights, IL, U.S.A.Zoom Books East

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    Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Language: English

    Published by Berrett-Koehler Publishers, 2003

    1567261450 / 9781567261455

    • Softcover

    Seller: Gulf Coast Books, Cypress, TX, U.S.A.Gulf Coast Books

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    Condition: Used - Very good

    US$ 4.63

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    paperback. Condition: Very Good.

  • Language: English

    Published by Barrons Educational Series, 1992

    0812046714 / 9780812046717

    • Softcover

    Seller: 3Brothers Bookstore, Egg harbor township, NJ, U.S.A.3Brothers Bookstore

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    Condition: very_good. Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting.

  • Language: English

    Published by University Press of Kentucky, 1989

    0813101905 / 9780813101903

    • Softcover

    Seller: Orion Tech, Kingwood, TX, U.S.A.Orion Tech

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    paperback. Condition: Very Good.

  • Language: English

    Published by Fitness Information Technology, Inc, U.S., 2016

    1935412965 / 9781935412960

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    US$ 4.93

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    Paperback. Condition: Good.

  • Language: English

    Published by UNKNO (edition 3), 2016

    1935412965 / 9781935412960

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Fair

    US$ 4.94

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    Paperback. Condition: Fair. 3. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Language: English

    Published by Scarecrow Press (edition 2nd ed.), 2002

    0810845105 / 9780810845107

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    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Very good

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    Paperback. Condition: Very Good. 2nd ed. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Language: English

    Published by Scarecrow Press, 2002

    0810845105 / 9780810845107

    • Softcover

    Seller: More Than Words, Waltham, MA, U.S.A.More Than Words

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    Condition: Used - Good

    US$ 1.04

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    Condition: Good. . Former Library book. All orders guaranteed and ship within 24 hours. Before placing your order for please contact us for confirmation on the book's binding. Check out our other listings to add to your order for discounted shipping.

  • Language: English

    Published by Libraries Unlimited (edition Third Printing), 2005

    1591582318 / 9781591582311

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Fair

    US$ 5.07

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    Paperback. Condition: Fair. Third Printing. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Language: English

    Published by Bloomsbury Publishing Plc, 2005

    1591582318 / 9781591582311

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Good. Libraries enter into strategic planning by a variety of routes, from dynamic technology and rising costs to budget cuts and pressure for change.

  • Language: English

    Published by Neal-Schuman Publishers, 2009

    1555706568 / 9781555706562

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Very Good. Uncover all of the critical information and guidance you'll need to adeptly manage any school library in this valuable new resource. Co-authors Barbara Stein Martin, an experienced professor of school librarianship, and accomplished school librarian Marco Zannier present a practical tool to help you fully understand and confidently master the extensive services and skills involved in this always-evolving profession. Equally effective when read from cover to cover or used as a quick-reference handbook, you'll first learn to build a strong professional foundation through a helpful explanation of the basics, like setting goals, organization and time management, communication with stakeholders and a list of important professional documents. Read on to succeed in each one of the three major roles you'll adopt as a school librarian, including: Administrator, with instruction in budgeting, circulation and inventory; Information Specialist, which covers material selection, ordering, processing and arranging, databases and web sites and references; Teacher and Instructional Specialist, with guidance for teaching your school's curriculum, research assistance, collaboration and programming; and, examples of best practices for each role are accompanied by easy-to-follow diagrams and images, and a ready-to-reference directory of essential sources and suppliers is packed with forms, resource lists and URL links to use again and again.…

  • Language: English

    Published by Neal-Schuman Publishers, 2009

    1555706568 / 9781555706562

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Good. Uncover all of the critical information and guidance you'll need to adeptly manage any school library in this valuable new resource. Co-authors Barbara Stein Martin, an experienced professor of school librarianship, and accomplished school librarian Marco Zannier present a practical tool to help you fully understand and confidently master the extensive services and skills involved in this always-evolving profession. Equally effective when read from cover to cover or used as a quick-reference handbook, you'll first learn to build a strong professional foundation through a helpful explanation of the basics, like setting goals, organization and time management, communication with stakeholders and a list of important professional documents. Read on to succeed in each one of the three major roles you'll adopt as a school librarian, including: Administrator, with instruction in budgeting, circulation and inventory; Information Specialist, which covers material selection, ordering, processing and arranging, databases and web sites and references; Teacher and Instructional Specialist, with guidance for teaching your school's curriculum, research assistance, collaboration and programming; and, examples of best practices for each role are accompanied by easy-to-follow diagrams and images, and a ready-to-reference directory of essential sources and suppliers is packed with forms, resource lists and URL links to use again and again.…

  • Language: English

    Published by Neal-Schuman Publishers, Inc., 2009

    1555706568 / 9781555706562

    • Softcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: Used - Very good

    US$ 5.11

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    Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Language: English

    Published by Management Concepts, 2001

    1567261396 / 9781567261394

    • Softcover

    Seller: Orion Tech, Kingwood, TX, U.S.A.Orion Tech

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    Condition: Used - As new

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    paperback. Condition: As New.

  • Language: English

    Published by Management Concepts (edition ), 2001

    1567261396 / 9781567261394

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Fair

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    Paperback. Condition: Fair. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Language: English

    Published by Vault Reports Inc, 2007

    1581314485 / 9781581314489

    • Softcover

    Seller: Zoom Books East, Glendale Heights, IL, U.S.A.Zoom Books East

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    Condition: Used - Good

    US$ 5.24

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    Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Language: English

    Published by Blood-Horse, 2001

    1581500629 / 9781581500622

    • Softcover

    Seller: Gulf Coast Books, Cypress, TX, U.S.A.Gulf Coast Books

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    Condition: Used - Very good

    US$ 5.25

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    Paperback. Condition: Very Good.

  • Language: English

    Published by Eclipse Pr (edition 1), 2002

    1581500866 / 9781581500868

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Very good

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    Paperback. Condition: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Language: English

    Published by Eclipse Pr (edition 1), 2002

    1581500866 / 9781581500868

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Fair

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    Paperback. Condition: Fair. 1. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Language: English

    Published by Berrett-Koehler Publishers, 2001

    1567261361 / 9781567261363

    • Softcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

  • Language: English

    Published by Berrett-Koehler Publishers (edition Teacher's Edition), 2002

    1567261418 / 9781567261417

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Paperback. Condition: Very Good. Teacher's Edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Teacher's Edition.

  • Language: English

    Published by Berrett-Koehler Publishers (edition ), 2001

    1567261361 / 9781567261363

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Very good

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    Paperback. Condition: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Language: English

    Published by Eclipse Pr, 1998

    1581500084 / 9781581500080

    • Softcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Language: English

    Published by Neal-Schuman Publishers, Incorporated, 2017

    0838915590 / 9780838915592

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Paperback. Condition: Good. What does successful academic library management look like in the real world? This book presents a selection of case studies which dive deeply into the subject to answer that question. It features contributions from a range of practicing academic library managers.

  • Language: English

    Published by American Library Association, 2002

    0838908098 / 9780838908099

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Paperback. Condition: Good. The first of its kind, this readable, hands-on book will help you to see your library and the staff that runs it in a new, more strategic way. Experienced librarian and coach Ruth Metz outlines a focused and results-oriented game plan for achieving performance excellence from all staff members, from top to bottom, through a coaching style of management. By viewing the people you work with as a team, you can transform the work environment and, ultimately, the services you are providing your customers. Through real world examples, coaching scenarios, and pathways to excellence that are specific to library work, you will learn how to: Be both a coach and a player - the terminology and techniques; Recognize and utilize the abilities and talents of staff at all levels; Guide individuals toward a unified goal; Encourage innovation, flexibility, and problem-solving; Spotlight the big-win opportunities; Complete with reader-friendly tables and annotated references, Coaching in the Library is for any library that wants to put the potential of all staff on the playing field in order to achieve peak performance.…

  • Language: English

    Published by Berrett-Koehler Publishers (edition ), 2001

    1567261442 / 9781567261448

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Paperback. Condition: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.