Driving Fear Out of the Workplace: How to Overcome the Invisible Barriers to Quality, Productivity, and Innovation (Jossey Bass Business & Management Series)

Ryan, Kathleen D.; Oestreich, Daniel K.

ISBN 10: 1555423175 / ISBN 13: 9781555423179

Published by Jossey-Bass, 1991

About this Item

"When people know in their bones that they are free to tell the truth about workplace problems or come forward with risky ideas for improvement without repercussions, quality and productivity can flourish. And yet fear and mistrust are epidemic in our organizations".(excerpt) Book is in very good condition with minimal signs of shelf wear. Pages are bright and clean with no interior markings. Spine is tight with no creasing. A very good copy.

Seller Inventory # ABE-1682968852380

Bibliographic Details

• Title: Driving Fear Out of the Workplace: How to Overcome the Invisible Barriers to Quality, Productivity, and Innovation (Jossey Bass Business & Management Series)
• Publisher: Jossey-Bass
• Publication Date: 1991
• Language: English
• ISBN 10: 1555423175
• ISBN 13: 9781555423179
• Binding: Hardcover
• Edition: 1st Edition
• Condition: Very Good
• Dust Jacket Condition: Very Good
• Seller catalogs:
  • Business

About this title

Synopsis

Focuses on the missing ingredient in the quality movement--the human element--and is filled with many practical suggestions and insights on how to unleash the creative talent and ideas of the vast majority of people who live and work on four of their eight cylinders, primarily out of fear.
--Stephen R. Covey, Ph.D., author of The Seven Habits of Highly Effective People

This widely-praised book shows managers and executives how to eliminate fear, encourage quality performance, and increase corporate competitiveness.

You'll discover:

• How fear prevents people from doing their best
• How fear operates in organizations
• The repercussions of speaking up
• How to build relationships without fear

This work is a timely antidote to the insecurities of workers faced with the pervasive push toward leaner, meaner organizations. Let this practical guide show you how to create a high-trust workplace without fear.

About the Author

DANIEL K. OESTREICH are principals in Cultures for Quality, a management and organizational development consulting firm in Washington State. They are known for their work in team development, strategic planning, and continuous quality improvement.