How to Get the Upper Hand
Language: English
Published by Avon Books A division of The Hearst Corporation, New York, 1979
- First Edition
- Softcover
- Used
Condition: Used - Fine
US$ 88.39
Quantity: 1 available
Add to basketItem description from seller
SELLER'S NOTE TO INTERNATIONAL (NON CANADA) BUYERS: Additional shipping charges will be required and requested during the purchase process of this title. Light Creasing on Rear Cover, Spine; Moderate Yellowing Due to Age. SIMPLE TECHNIQUES YOU CAN USE TO WIN THE BATTLES OF EVERYDAY LIFE. By the World's #1 Successful Complainer* - *Guinness Book of World Records. CONTENTS: 1 Opening 2 On to Shangri-La 3 How to Stop Doctors from Keeping You Waiting 4 How to Bypass a Computer and Reach a Human Being 5 How to Apply the Brakes to Telephone Time Wasters 6 Hot to Get Read-Carpet Treatment 7 How to Reach the Always Unavailable Mr. Big 8 How to Find Room at the Inn 9 "Gaslighting": The Art of Disorienting Your Antagonist 10 How Your Dog May Fly with You Instead of the Cargo 11 Keeping the Lid On 12 Positioning 13 Parental Guidance 14 A Bad Beef 15 Wonton Disregard 16 Doors 17 The Big Picture 18 Getting it for Less 19 Mind English 20 Reading the Fine Print 21 Sign Language 22 Moving On 23 The Abominable Showman: "Gaslighting" Revisited 24 The Home Court Advantage 25 Results with a Snap: the One Picture That's Really Worth a Thousand Words 26 Sound Decisions 27 Yours for the Asking 28 We Ae Not Alone 29 Too Much Dictation 30 How to Control Time 31 The Junking of Junk Mail 32 How to Be Lucky 33 Homeless Away from Home 34 Increasing Your Delegations 35 Sociomycin 36 The Upper Hander's Starter Kit 37 Lemon Sweetener 38 Duet or Duel? 39 Freedom Now! 40 Observations 41 The Untouchables 42 Wrapping. SYNOPSIS: The bestselling author who showed you HOW TO TURN ORDINARY COMPLAINTS INTO THOUSANDS OF DOLLARS now tells you . . . How to get red carpet treatment--instead of short shrift; How to create "luck"; How to reach the elusive Mr. Big and get him to solve your problems with the company immediately; How to end telephone conversations with incessant talkers without bruising their egos; How to make a computer correct its errors; How to junk junk mail forever. AWARDS: Ralph Charell has been knighted by the Mark Twain Society for "Outstanding Contribution to American Humor". Selected by 3 Book Clubs. Size: 12mo - over 6¾" - 7¾" tall.…
Seller Inventory # 004473
- Title
- How to Get the Upper Hand
- Author
- Charell, Ralph
- Publisher
- Avon Books A division of The Hearst Corporation, New York
- Publication year
- 1979
- Condition
- Fine
- Binding
- Mass Market Paperback
- Language
- English
- ISBN 10
- 0380427966
- ISBN 13
- 9780380427963
- Edition
- First Thus 1st Printing.
- Seller catalogs
- Self-Help
"Synopsis" may belong to another edition of this title.
Shipping rates from Canada to U.S.A.
| Item | 4 to 10 business days | 4 to 10 business days |
|---|---|---|
| First item | US$ 75.00 | US$ 110.00 |
Payment methods
Store description
For a good portion of the 1990's, our family was interested in the idea of entering the used book business. We are all avid readers, book lovers, and book collectors who cannot pass a bookstore without popping in. Family trips to the library and our local used bookstore were a regularity while growing up. With each of us having interests in different genres (with a little overlapping here and there), we cover a lot of bases. The thought of having a store of our own was appealing, and the hunt was on - both for stock and a location. We thought to combine under one roof many different things that would appeal to readers and book lovers. Not only used books, but some new items as well. Bookmarks (to ward off dog-eared pages), bookends (to keep those out-of-control collections under control), bookplates (to label books on the "Can I borrow that?" circuit to ensure that they always found their way home), book repair tape (to lend a helping hand to collectors with tattered favourites in their collections), and so on. With an interest in book-themed knick knacks as well, we had two sides to our would-be business: books and knick-knacks. Hence the business was born. In the early part of 1998 we bought a commercial property, and in the summer we first opened our doors in a storefront in Uxbridge, Ontario, Canada. With start-up stock consisting of a garage full of books hand-picked for just such a venture that we purchased from someone who changed their plans, we were in business. For several years we operated in this storefront, growing our business and learning about the industry and the backbone of it - the customers. It was very satisfying to be present at the end of someone's book quest, as we were quite often. Many a time we heard shouts of joy from somewhere in the shop as customers happened upon just what they'd been looking for (oftentimes for quite a while). At other times, people would approach us with bits and pieces of information that they remembered from long ago favourites in hopes that we could at least help them come up with an author or title to help in their search, which we often times did, with the book in hand. And when we couldn't come up with anything on our own, we would pick the brains of other customers in conversation, or turn to the internet for help for them. For us, quality and selection of stock go hand-in-hand with customer service. One isn't much good without the other. But times, people, places, and lives change and after several years in our storefront we made a change of our own - in 2004 we relocated to the internet. Now a home-based business in Oshawa, Ontario, Canada, we are gradually bringing our inventory online here. We carry used paperbacks, hardbacks, and magazines for both adults and children. We have thousands upon thousands of books that are not yet listed for sale on the internet, but are gradually making their way there.…
Specialty
general used book stockSeller's business information
Past Pages
ON, Canada
Terms of sale
We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond as soon as is possible within 2 business days. Contact Information: usedbookgirl@gmail.com; Lisa Van Munster; 1184 Cedar Street; Oshawa, Ontario, Canada; L1J 3S2; 905-579-1812.
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