Mastering Statistical Process Control: A Handbook for Performance Improvement Using Cases

Tim Stapenhurst

ISBN 10: 0750665297 ISBN 13: 9780750665292

Published by Elsevier / Butterworth-Heinemann, 2005

Language: English

Condition: Used - Fine Soft cover

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Bibliographic Details

Title

Mastering Statistical Process Control: A Handbook for Performance Improvement Using Cases

Publisher

Elsevier / Butterworth-Heinemann

Publication Date

2005

Language

English

ISBN 10

0750665297

ISBN 13

9780750665292

Binding

Soft cover

Edition

1st Edition

Condition

Fine

Weight

1.5 kilograms

Seller catalogs

Business

About this title

Synopsis

Mastering Statistical Process Control shows how to understand business or process performance more clearly and more effectively. This practical book is based on a rich and varied selection of case studies from across industry and commerce, including material from the manufacturing, extractive and service sectors. It will enable readers to understand how SPC can be used to maximum effect, and will deliver more effective monitoring, control and improvement in systems, processes and management. The common obstacle to successful use of SPC is getting bogged down with control charts, forgetting that visual representation of data is but a tool and not an end in itself. Mastering SPC demonstrates how statistical tools are applied and used in reality. This is a book that will open up the power of SPC for many: managers, quality professionals, engineers and analysts, as well as students, will welcome the clarity and explanation that it brings to understanding the use and benefit of SPC in a wide range of engineering, production and service situations. Key case studies include using SPC to: � Measure quality and human factors � Monitor process performance accurately over long periods � Develop best-practice benchmarks using control charts � Maximise profitability of fixed assets � Improve customer service and satisfaction

About the Author

Tim Stapenhurst

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