It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Seller Inventory # 0527762938-11-1

Contact seller

Report this item

Bibliographic Details

Title: Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications
Publisher: Asq Pr (edition First Edition)
Publication Date: 2001
Language: English
ISBN 10: 0527762938
ISBN 13: 9780527762933
Binding: Paperback
Edition: First Edition.
Condition: Very Good

About this title

Synopsis

This ground-breaking book addresses the critical, growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes. The core of the book is a set of 12 case studies that show how to apply statistical thinking to health care process, and when and how to use different types of control charts. The practical, down-to-earth orientation of the book makes it accessible to a wide readership.

About the Author

Raymond G. Carey, Ph.D., is vice president of Quality Measurement at Lutheran General HealthSystem in Park Ridge, IL, and president of Parkside Associates, Inc., a national consulting healthcare survey and research firm.

"About this title" may belong to another edition of this title.

Store Description

BooksRun helps save money on books. Founded in 2014, we are an independent online bookseller with thousands of happy customers and top ratings. With millions of titles in stock, from fiction to textbooks, we have the best book selection and prices 90% below the list price. We ship all orders the same day or the next business day. Expedited shipping arrives in 2 - 5 business days. Returns are accepted within 30 days of delivery. We are committed to providing each customer with the highest standard of customer service.� Please carefully check the book?s description and condition before ordering. If you have any questions or issues, please contact us first. Thank you for choosing BooksRun!

Visit Seller's Storefront

Seller's business information

AZ Texts LLC
228 Park Ave S Suite 38827, New York, NY, 10003, U.S.A.

Sale & Shipping Terms

Terms of Sale

30 days hassle-free returns guaranteed!

Shipping Terms

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	3 to 8 business days	3 to 6 business days
First item	US$ 0.00	US$ 3.99

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.