Quantitative Credit Risk Management for Credit Limit Control of Subscribers to Mobile Communication Services,

Falk Wagner

ISBN 10: 3830071957 / ISBN 13: 9783830071952

Published by Verlag Dr. Kovac, Hamburg, 2014

About this Item

Schriften zum Mobile Commerce und zur Mobilkommunikation, Band 4 190 pages. Protecting the base of existing customers from churn is a strategic lever for revenue protection of mobile communication service providers. Understanding customers" sensitivities to changes in billing amounts creates an under-valued opportunity to reduce customer churn for non-payment. Leveraging credit risk techniques from the financial industry, a framework for customer segmentation based on spending behaviour is presented. By significantly improving best-in-class credit risk models, more refined credit limits can be set and the profitability of customer relationships be maximized.

Seller Inventory # x7195

Bibliographic Details

• Title: Quantitative Credit Risk Management for Credit Limit Control of Subscribers to Mobile Communication Services,
• Publisher: Verlag Dr. Kovac, Hamburg
• Publication Date: 2014
• Language: English
• ISBN 10: 3830071957
• ISBN 13: 9783830071952
• Binding: Softcover
• Edition: 1. Auflage.
• Condition: neu

About this title

Synopsis

Protecting the base of existing customers from churn is a strategic lever for revenue protection of mobile communication service providers. Understanding customers’ sensitivities to changes in billing amounts creates an under-valued opportunity to reduce customer churn for non-payment. Leveraging credit risk techniques from the financial industry, a framework for customer segmentation based on spending behaviour is presented. By significantly improving best-in-class credit risk models, more refined credit limits can be set and the profitability of customer relationships be maximized.