Restaurant Basics: Why Guests Don't Come Back.and What You Can Do About It
Language: English
Published by U.S.A.: Wiley, 1991
- First Edition
- Hardcover
- New
Seller: bainebridge booksellers, bronx, NY, U.S.A.bainebridge booksellers
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Language: eng Language: eng.
Seller Inventory # ABE-1490723693909
- Title
- Restaurant Basics: Why Guests Don't Come Back.and What You Can Do About It
- Author
- Marvin, Bill
- Publisher
- U.S.A.: Wiley
- Publication year
- 1991
- Condition
- New
- Dust jacket
- Fine
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0471551740
- ISBN 13
- 9780471551744
- Edition
- 1st Edition.
An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningful middle management training and establish definitive operating guidelines that enhance service. Explores the particular process by which customers form their opinions of restaurant service. Provides a competitive advantage for restaurant operators.
"Synopsis" may belong to another edition of this title.
bainebridge booksellers
bronx, NY, U.S.A.
5-star seller
AbeBooks seller since March 25, 2003
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bainebridge booksellers
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