Supervisor's Script Book. This item is unavailable.
Language: English
Published by Prentice Hall PTR, 1996
- First Edition
- Hardcover
- Used
Seller: Better World Books: West, Reno, NV, U.S.A.Better World Books: West
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Unavailable
Hardcover
Condition: Used - Very good
US$ 7.53
Item description from seller
Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller Inventory # 4101854-6
- Title
- Supervisor's Script Book
- Author
- Dreyfack, Raymond
- Publisher
- Prentice Hall PTR
- Publication year
- 1996
- Condition
- Very Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0134601149
- ISBN 13
- 9780134601144
- Edition
- 1st Edition.
- Item weight
- 1.845 pounds
- Dimensions
- N/A
Even the best managers sometimes find themselves at a loss for words when confronted with difficult bosses, problem employees, unhappy customers, or sensitive issues. Supervisor's Script Book gives you actual word-for-word responses you can use to successfully mediate conflicts, gain support for your initiatives, and stop potentially destructive situations before they undermine your authority and chances for career advancement.
The 176 scripts in this unique management tool will help you quickly and efficiently solve virtually every problem you could face on the job, counter all the responses you're likely to hear, and promote a work atmosphere of mutual respect, cooperation, and enhanced productivity.
The 176 scripts in this unique management tool will help you quickly and efficiently solve virtually every problem you could face on the job, counter all the responses you're likely to hear, and promote a work atmosphere of mutual respect, cooperation, and enhanced productivity.
"Synopsis" may belong to another edition of this title.