Why Didn't You Say That in the First Place? (Paperback)

Richard Heyman

ISBN 10: 0787903442 / ISBN 13: 9780787903442

Published by John Wiley & Sons Inc, New York, 1997

About this Item

Paperback. Ever get the feeling that your coworkers don't understand you? Misunderstanding through poor communication is rampant in theworkplace, yet most workers just shrug their shoulders and acceptmisunderstanding as a fact of life. In Why Didn't You Say thatin the First Place?, the author offers a path to clearcommunication by demonstrating how we can always reach full mutualunderstanding with others by using the power of plain talk in asystematic way. You'll discover: * Why nobody understands you * Why misunderstanding is normal * The power of strategic talk * Communicating when understanding is critical It is full of anecdotes, illustrations, sample conversations, andchecklists to show readers how misunderstandings can be preventedin everyday settings. Ever get the feeling that your coworkers don't understand you? Misunderstanding through poor communication is rampant in the workplace, yet most workers just shrug their shoulders and accept misunderstanding as a fact of life. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Seller Inventory # 9780787903442

Bibliographic Details

• Title: Why Didn't You Say That in the First Place? (Paperback)
• Publisher: John Wiley & Sons Inc, New York
• Publication Date: 1997
• Language: English
• ISBN 10: 0787903442
• ISBN 13: 9780787903442
• Binding: Paperback
• Edition: 1st Edition
• Condition: new

About this title

Synopsis

Ever get the feeling that your coworkers don't understand you?
Misunderstanding through poor communication is rampant in theworkplace, yet most workers just shrug their shoulders and acceptmisunderstanding as a fact of life. In Why Didn't You Say thatin the First Place?, the author offers a path to clearcommunication by demonstrating how we can always reach full mutualunderstanding with others by using the power of plain talk in asystematic way.

You'll discover:
* Why nobody understands you
* Why misunderstanding is normal
* The power of strategic talk
* Communicating when understanding is critical
It is full of anecdotes, illustrations, sample conversations, andchecklists to show readers how misunderstandings can be preventedin everyday settings.

About the Author

RICHARD HEYMAN is a specialist in the use of language in everyday life, a professor at the University of Calgary, and president of Richard Heyman Associates, a business communications consulting company. He lives in Calgary, Canada.