Title: Best Practices: Building Your Business With Customer-Focused Solutions
Publisher: Simon & Schuster, Riverside, New Jersey, U.S.A.
Publication Date: 1998
Language: English
ISBN 10: 0684834537
ISBN 13: 9780684834535
Binding: Cloth
Condition: Fine
Dust Jacket Condition: Near Fine
Signed: Signed by All Three Authors on Publisher Bookplate

About this title

Synopsis

A guide to improving business performance includes case studies of companies with a record of successful business practices

About the Author

Robert Hiebeler is the Managing Director of KnowledgeSpace, Arthur Andersen's innovative approach to leveraging knowledge for its professionals and its clients. Over the past five years he has pioneered the development and deployment throughout Arthur Andersen of the Global Best Practices Knowledge Base, an effort that has captured best practices information from around the world in key business processes. In addition to implementing several productivity and quality Initiatives within Arthur Andersen he has consulted with hundreds of companies worldwide about the search for, and implementation of, best practices to improve business performance. He lives in Chicago, Illinois.

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