Boyett and Conn have created an important volume, a step by step guide to implementing current management practices. MPM is a "how to" book providing instruction on such topics as: defining and communicating company values, developing and implementing business strategies, setting goals, developing and implementing recognition programs, tying pay to performance, and involving employees in decision making and problem solving. MPM addresses the global challenge and offers a plan to revitalize companies to achieve a sustained level of excellence. MPM is written for people at every level looking for answers, from the CEO to the third shift supervisor.
JOSEPH H. BOYETT is an advisor to the Global Executive Issues Center of Excellence of the international consulting firm of A. T. Kearney. Boyett and Conn are co-authors of
Workplace 2000: The Revolution Reshaping American Business. Dr. Boyett is the author of numerous articles on Total Quality Management and is a frequent speaker before international groups on quality improvement and competitiveness issues. He holds a Ph.D. from the University of Georgia.
HENRY P. CONN is Vice President and officer in A. T. Kearney, a global management consulting firm. He assists corporations of all sizes to develop an overall strategic approach to improving quality, productivity, and bottom line results. He is one of North America's foremost experts on Total Quality Management and all associated issues including Process Re-engineering, Self-Managed Work Teams, and innovative compensation systems.