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Service Management: Operations, Strategy, and Information Technology - Hardcover

 
9780072312676: Service Management: Operations, Strategy, and Information Technology
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  • PublisherMcGraw-Hill College
  • Publication date2000
  • ISBN 10 007231267X
  • ISBN 13 9780072312676
  • BindingHardcover
  • Edition number3
  • Number of pages657
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Fitzsimmons, James A.
Published by McGraw-Hill College (2000)
ISBN 10: 007231267X ISBN 13: 9780072312676
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