Managing End User Computing - Softcover

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9780243201402: Managing End User Computing

Synopsis

This book explores the dilemmas and solutions for managing the growing use of computer technology by non-specialists ('end users') in the workplace. The author identifies four main issues that need to be addressed: hardware and software infrastructure, data infrastructure, organisational infrastructure and finally, evaluation and justification. The author argues that the relative importance of these issues changes over time as organisations learn to absorb new technology, and that management strategy must evolve accordingly. The book provides a framework for understanding the management of end user computing, and offers practical solutions to the problems that arise. It will be of interest to information systems managers, business leaders, and anyone involved in the implementation and management of end user computing.

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