Synopsis
Excerpt from Canadian Motor, Tractor and Implement Trade Journal, 1920<br/><br/>T is misleading to say I am to talk of the American dealer; I will talk of the American and Canadian dealer; I know them both. I was in the office of the president of one of the large tractor manufacturers, a short time ago, when the representative of a Farm Paper came in. You know these men have a bad habit of hunting up the president of a firm first and then asking him embar rassing questions. The first quest-ion this man asked Was: What do you know about service? The pres ident just threw up his hands and cried, help. I do not think you have had it quite as bad here as in the States. We have misconstrued the word until we, hardly know what service is. Service has come to mean a great many people going out and taking care of a man, not charging him anything for it. That is not service....
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Canadian Motor, Tractor and Implement Trade Journal, 1920, Vol. 2 (Classic Reprint)
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Canadian Motor, Tractor and Implement Trade Journal, 1920, Vol. 2 (Classic Reprint)
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