Unlock a new era of retail success by embracing clear policies, honest pricing, and strong customer service.
This volume traces the rise of a “One Price” approach and a guaranteed return policy that transformed how stores talk to buyers. It builds a practical framework for managers and sales staff to improve service, trust, and profitability without resorting to price games.
Through historical examples and actionable guidance, the book shows how open advertising, fair dealing, and thoughtful leadership can create a store that customers return to again and again. It emphasizes training, accountability, and consistent practices that make the shopping experience better for both customers and employees.
Ideal for readers seeking practical, time-tested insights into running a successful store and building lasting customer relationships.
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Seller: PBShop.store US, Wood Dale, IL, U.S.A.
HRD. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # LX-9780266773160
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
HRD. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # LX-9780266773160
Quantity: 15 available