The Duality of Technology: Rethinking the Concept of Technology in Organizations (Classic Reprint) - Hardcover

Wanda Janina Orlikowski

 
9780484681162: The Duality of Technology: Rethinking the Concept of Technology in Organizations (Classic Reprint)

Synopsis

Rethinking technology in organizations for a more flexible future.

The Duality of Technology presents a clear, accessible look at how technology and organizations influence each other. It blends theory with a rich field study to show why simple cause-and-effect ideas often miss the full picture.

Using a structural model of technology, this book explains how tools shape work and how people and institutions shape those tools in return. It traces how a global consulting firm introduced productivity tools to automate software development, revealing why standardization can both enable and constrain practice.

  • Learn a practical framework for analyzing technology in real workplaces.
  • See how management strategy, organizational norms, and concrete tools interact over time.
  • Explore how production-style technologies emerge, spread, and become embedded in daily tasks.
  • Understand tensions and possibilities that arise when people adapt or resist new systems.

Ideal for readers of organizational studies, information systems, and business technology looking for concrete how-why insights into technology in practice.

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