How the tools that automate software work reshape a company from the inside.
In Division Among the Ranks, Wanda J. Orlikowski examines how CASE tools alter social relations on software development teams and what that means for projects, people, and performance.
This study follows a large northeastern software consultant as it rolls out CASE tools. Through ethnographic observation, interviews, and project analyses, it reveals not just technical changes but the human impact—who gains influence, who resists, and how power shifts among developers, analysts, and managers. The book lays out how social context shapes technology use and how automation can redefine teamwork, autonomy, and career paths."synopsis" may belong to another edition of this title.