Using the Best Practices of Information Technology in Government: Hearing Before the Subcommittee on Government Management, Information, and ... of Representatives, One Hundred Fourth Congre - Hardcover

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9780656175130: Using the Best Practices of Information Technology in Government: Hearing Before the Subcommittee on Government Management, Information, and ... of Representatives, One Hundred Fourth Congre

Synopsis

Unlocking better government through technology

Learn how information technology can make government work faster, cheaper, and more accountable. This enduring record covers a 1996 hearing where experts discuss best practices, risk management, and practical lessons from both public and private sectors to reform how programs are designed and delivered.

The discussion centers on turning IT into a real asset for decisionmaking, process improvement, and program delivery. It notes the size of federal IT investments, the promise of paperless processes, and the challenges of implementing complex software and new governance models. Through witness testimony and agency examples, the book outlines approaches to oversight, outsourcing, and scalable implementation that aim to reduce waste and boost performance.
  • Key concepts: investment control, independent verification and validation, and risk assessment in IT projects.
  • Real-world insights on outsourcing data centers and application development, plus the hurdles of turf battles and “not invented here” resistance.
  • Case studies and practical guidance from federal agencies and private-sector leaders on achieving measurable outcomes.
Ideal for readers who want a clear, policy‑driven look at how government can leverage technology to operate more efficiently and deliver services more quickly to citizens.

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