Design and Implementation of Decision Support Systems in the Public Sector (Classic Reprint) - Hardcover

John C. Henderson

 
9780666279378: Design and Implementation of Decision Support Systems in the Public Sector (Classic Reprint)

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Synopsis

Unlock the practical side of decision support in the public sector.

This accessible study examines how a model‑based DSS was designed, implemented, and used by the Franklin County Mental Health and Retardation Board to link goals, allocations, and outcomes. It blends real‑world challenges with core DSS concepts, showing how prototyping, modular design, and data integration shape effective public policy tools.

Readers will see how a three‑part system—model management, data management, and information delivery—works together to support learning, consensus building, and transparent budgeting. The narrative highlights the balance between analytical modeling and user interaction, plus the importance of equity, data quality, and cross‑department collaboration in a large public agency.

  • How a multicriteria allocation model drives budget decisions and stakeholder input.
  • Why linking models to transaction data and MIS matters for system credibility.
  • How prototyping, modular design, and flexible interfaces affect end‑user learning.
  • Ways equity and three‑dimensional modeling shape public sector DSS needs.

Ideal for readers of public administration, information systems, and operations research who want concrete lessons from a real‑world DSS project.

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