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Data on Recording and Handling Credits, Collections and Complaints - Softcover

Supplementary To Section XV Of Scientific Office Management

 
9781332415564: Data on Recording and Handling Credits, Collections and Complaints

Synopsis

This book details a unique, simple, yet highly effective system developed by a company to streamline their order, shipping, and customer service processes. The system is so efficient that, in most cases, the order is complete when it is passed to the shipping department. The book describes the system step-by-step from the opening of the mail and processing the order to shipment and follow-up processes, including how complaints and returns are handled. The system is designed to be highly flexible and adaptable to different types of businesses and products, including how to handle backorders and special orders as well as rush shipments. The book includes examples and forms used by the company for each step of the process. The author provides a detailed analysis of the system and its benefits, including how it can help businesses save time and money while improving customer satisfaction and loyalty.

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